Softail Nightmare
Thread Starter
|
Novice
Joined: Oct 2012
Posts: 21
Likes: 0
From: Atlanta Georgia
Prot, yeah I know enough about engines to know they were blowing smoke, seriously thinking about going back to the Asian bikes... I've never seen a company that cared less about their customers... but I will go looking for the transmission your talking about...
Does anyone know if Harley actually reads the posts in here?
Does anyone know if Harley actually reads the posts in here?
Thread Starter
|
Novice
Joined: Oct 2012
Posts: 21
Likes: 0
From: Atlanta Georgia
Another question I have is, does anyone from Harley actually read the posts in here, I'm amazed at how an American company could think so highly of themself, that they would not care what the customer feels... or at least have the decency to respond to simple inquiry about a problem... All the nasty mean things I said about Asian bikes I now take back...
Seasoned HDF Member
Joined: Aug 2015
Posts: 10,374
Likes: 518
From: Southern Arizona
We let them think so highly of themselves walking around like our sh*t doesn't stink because we're better than someone who owns a honda. They didn't become that way on their own
Seasoned HDF Member
Joined: Mar 2010
Posts: 38,537
Likes: 6,412
From: Honah Lee
See numerous times when dealers manned up with a problem caused by something iffy but it was better to fix it rather than see bad publicity on their part. So to answer your question, I think some dealerships regularly follow this Forum.
Don't really think the Motor Company does, however. I think the reason here is if something really bites them, they would really only want to know at the last minute. If they heard about it here and knew it and then 3 years from now when they really have no choice but man-up, they would really get slapped like the airbag guy in Japan.
You sound lost with what truly is the problem.
You say you had a drip. So I am going to assume that truly, the problem is they found something cracked in the transmission housing and that is the problem. The leak. Obviously, they now have transmission apart I guess. If they don't, they are blowing smoke up your ***.
That's not Harley's fault unless it is porosity. it probably was missed in the accident.
They only know how to fix it 100%. There probably are cheaper ways to fix it but it's way over the average person.
I would pay a professional independent person to speak on your behalf after looking at the problem. However, don't be surprised when he walks in that the dealership throws your mess in a few baskets and put them in the parking lot.
Don't really think the Motor Company does, however. I think the reason here is if something really bites them, they would really only want to know at the last minute. If they heard about it here and knew it and then 3 years from now when they really have no choice but man-up, they would really get slapped like the airbag guy in Japan.
You sound lost with what truly is the problem.
You say you had a drip. So I am going to assume that truly, the problem is they found something cracked in the transmission housing and that is the problem. The leak. Obviously, they now have transmission apart I guess. If they don't, they are blowing smoke up your ***.
That's not Harley's fault unless it is porosity. it probably was missed in the accident.
They only know how to fix it 100%. There probably are cheaper ways to fix it but it's way over the average person.
I would pay a professional independent person to speak on your behalf after looking at the problem. However, don't be surprised when he walks in that the dealership throws your mess in a few baskets and put them in the parking lot.
Last edited by Jackie Paper; Jun 30, 2017 at 03:21 PM.
Thread Starter
|
Novice
Joined: Oct 2012
Posts: 21
Likes: 0
From: Atlanta Georgia
Thanks Ripsaw, not really lost.... just extremely frustrated at the fact I'm going to end up paying the 3k to get the bike fixed and know that somewhere down the road I'll end up spending more money on a bike that even the parent company doesn't feel they have an obligation to a customer to be honest with... or at least say sorry not our problem... I'm frustrated that they have said nothing... hoping I'll just go away...
Club Member
Joined: Aug 2008
Posts: 22,857
Likes: 17,908
From: Lafayette, Louisiana
Even if the bike is in pieces, go pick it up in a trailer and take it to an independent shop.
Incidentally, I bought my Evo in Atlanta from a preacher. I flew there and rode it home to Lafayette Louisiana.
I sure would like to know what the real problem is. I can't see a transmission repair costing three thousand dollars when it shifts and rides fine with the only reported problem being a minor leak. If the leak is minor and the repair really is that expensive, tell them to put it back together and just ride it like that, keeping an eye on the fluid level.
Incidentally, I bought my Evo in Atlanta from a preacher. I flew there and rode it home to Lafayette Louisiana.
I sure would like to know what the real problem is. I can't see a transmission repair costing three thousand dollars when it shifts and rides fine with the only reported problem being a minor leak. If the leak is minor and the repair really is that expensive, tell them to put it back together and just ride it like that, keeping an eye on the fluid level.
Road Captain
Joined: Mar 2010
Posts: 705
Likes: 8
From: southern IL
I don't see what Harley or their reputation or their willingness to stand behind the military or writing executives has anything whatsoever to do with a 6 year old out of warranty bike??
would you be up in arms calling the CEO of Toyota if your 97 Camry cracked an engine block? No.... and why? Because you knew you were getting an old piece of machinery. Don't get me wrong, machines last a long time. My 2009 Fatboy has 126K miles on it and they're all mine, and so is every single maintenance. But if I were to buy a 2011 anything I would assume they got rid of it for a reason.
And no bike flips over and doesn't have some sort of damage. You and whoever inspected it missed it. Sorry, but it happened. Please don't bash the MoCo because you had one tech at one dealer give you a crap answer. You have a serious problem with your bike. Get it looked at by whoever you trust, and get it fixed. It didn't magically appear because of MoCo lies.
Ride hard or stay home.
would you be up in arms calling the CEO of Toyota if your 97 Camry cracked an engine block? No.... and why? Because you knew you were getting an old piece of machinery. Don't get me wrong, machines last a long time. My 2009 Fatboy has 126K miles on it and they're all mine, and so is every single maintenance. But if I were to buy a 2011 anything I would assume they got rid of it for a reason.
And no bike flips over and doesn't have some sort of damage. You and whoever inspected it missed it. Sorry, but it happened. Please don't bash the MoCo because you had one tech at one dealer give you a crap answer. You have a serious problem with your bike. Get it looked at by whoever you trust, and get it fixed. It didn't magically appear because of MoCo lies.
Ride hard or stay home.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Thread Starter
|
Novice
Joined: Oct 2012
Posts: 21
Likes: 0
From: Atlanta Georgia
Spydyr, it has everything to do with the bike having only 21k of milage, I'm sure you would not buy anything that if you had known the problem existed on other bikes, which I have been told by the service department they have seen.... and to answer your question willingness to stand behind the military, its sales bs.... at least have the backbone to answer a customers question... I contacted them to actually find out from them if this was an actual issue with the bike...
Ultimate HDF Member
Joined: Apr 2014
Posts: 6,322
Likes: 2,500
From: Tennessee
No actually.....It has NOTHING to do with that.
It is an actual issue with the bike....Not Harley's fault though.
The bike was previously wrecked.....HELLO!
Get it fixed and move on, Harley owes you nothing on a previously wrecked, used motorcycle.
