When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Y'all tell me if I’m being unreasonable or a dick here. I’ve spent right at 1000.00 on my bars from Carlini. 350 bars 320 cable kit 225 risers 60 wire extensions and 60 shipping. I finally put everything in and my throttle cable in my opinion is too short. See pic. I emailed them sent pics and invoice order number for reference and explained to them that I would like to get a longer set that looks right. They agreed by the pic I sent them they are too short. Blah blah blah long story short they have the cables made out sourced they would email them and get something taken care of. Cool! I wait every 2-3 days I get a friendly email stating they are working with them to get issue resolved. Well I get a email today saying if I want longer cables I can purchase a set but that the manufacturer will not exchange them. So how would I be responsible to replace these if i ordered everything from one shop and according to them it should fit and work when its model specific?
Well you could demand that they eat the cost and swap out the cables (or refund your money for everything). The charge can be disputed on your credit card since what you got wasn't what was advertised. It wasn't your screw up if they sold it to you as a package. Personally I never use carlini or any bar manufacturer cable kits. Over priced when you can go through the specific manufacturers for cheaper and more appropriate details. Carlini are bar manufacturers first and good at it. l wouldn't trust them with lines and cables.
If you bought it as a package it's on them. If you piece it together yourself it's on you. At any rate you should be bitching at Magnum shielding. Then again they're only making the cables Carlini is the one putting the packages together.
Well you could demand that they eat the cost and swap out the cables (or refund your money for everything). The charge can be disputed on your credit card since what you got wasn't what was advertised. It wasn't your screw up if they sold it to you as a package. Personally I never use carlini or any bar manufacturer cable kits. Over priced when you can go through the specific manufacturers for cheaper and more appropriate details. Carlini are bar manufacturers first and good at it. l wouldn't trust them with lines and cables.
according to them if I want a different set I’m buying a new set. Yeah I called my credit card company today and I’m disputing this. I’m not eating a $320 set of cables on their mistake. That’s the reason I went with everything through them I didn’t wanna hunt and find thing parts that worked and possibly spend money on the wrong stuff send back or eat the parts like I’m doing now. Pretty disappointed in Carlini customer service.
Last edited by TUFF LUCK; Oct 27, 2018 at 02:52 PM.
If you bought it as a package it's on them. If you piece it together yourself it's on you. At any rate you should be bitching at Magnum shielding. Then again they're only making the cables Carlini is the one putting the packages together.
i spent a little over over a grand with them to avoid this problem. Everything came from carlini. I contacted the cable company too they said since I didn’t purchase the cables from them I would have to go back throug “Carlini”
i didn't even want a refund hell just swap for the right length cables.
Getting the right length cables can be a bitch. I added 14" mini-apes to my '13 Breakout and then had to decide on the cable length, so I ended up going a little longer than I needed, but knew that if I wanted them shortened I could send them back and get them done for $10 each at Magnum. While they were making my cables they called me to let me know that I needed an extra section for my ABS.
Carlini shouldn't be offering whole packages if they can't figure out correct cable lengths for each bike model - after all, how long have they been making bars, eh?
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.
WTF Carlini Designs?!?
