HD service parts slow ???
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Joined: Dec 2010
Posts: 83
Likes: 0
From: Columbus, NE
HD service parts slow ???
Last september my friend hit a deer while riding his 2002 heritage classic. The main damage was to the front fender, wheel, and forks. He took it in to the local dealer, got an estimate for the repair, and got the parts ordered.
5 months later and the dealer still hasn't received the parts. The dealer has told him they have tried e-mailing and calling HD, but they don't get any replies back from HD. I would think the dealer would be able to get better response from HD than that.
I suggested he talk to another dealer and see if they are seeing similar issues in getting parts.
Has anyone else had issues with getting replacement parts lately?
5 months later and the dealer still hasn't received the parts. The dealer has told him they have tried e-mailing and calling HD, but they don't get any replies back from HD. I would think the dealer would be able to get better response from HD than that.
I suggested he talk to another dealer and see if they are seeing similar issues in getting parts.
Has anyone else had issues with getting replacement parts lately?
Tourer
Joined: Sep 2006
Posts: 493
Likes: 19
From: USA
Slow Harley Parts
Hey Dwludwi, I ordered some parts from Chicago Harley a couple of weeks before christmas and still have not received them. Each time I call to check on the parts I get the same answer, we can't get the parts from Harley Davidson. So They must be something going on with Harley-Davidson parts.
Road Captain
Joined: Oct 2010
Posts: 563
Likes: 2
From: Mocksville, NC
Find another dealer. Case Closed. 
And every time I call to check on a part, I always ask for price and availability before I make the purchase. If its in stock, then great. If not, then I won't order it until I have an estimated lead time to receive parts.
And every time I call to check on a part, I always ask for price and availability before I make the purchase. If its in stock, then great. If not, then I won't order it until I have an estimated lead time to receive parts.
parts
Hey Dwludwi, I ordered some parts from Chicago Harley a couple of weeks before christmas and still have not received them. Each time I call to check on the parts I get the same answer, we can't get the parts from Harley Davidson. So They must be something going on with Harley-Davidson parts.
Last edited by nikonf8; Feb 24, 2011 at 02:36 PM. Reason: more text
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Cruiser
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From: The little state of Delaware
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