My 2011 Heritage softail experience
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Tourer
Joined: Jul 2010
Posts: 291
Likes: 0
From: eastern nebraska
My 2011 Heritage softail experience
Just turned over 2000 miles. It's been an adventure.
1. bike pulls violently to the left - check
2. Speed wobble above 75 mph - check
3. Exhaust not assembled properly - check (fixed)
4. Front fender light will not stay lit - check
5. Passenger pad ripping away from the base - check
6. Fuel leaking from under the speedo/console - check
7. 4 trips back to dealer - check
8. Can of gas and a match - pending
I leave for yellowstone/sturgis in a few weeks with absolutely zero confidence in this machine.
I told my salesman to ride it after their shop was done with it. We agreed that i would not pick it up until he was comfortable giving me a machine that lived up to Harley Davidson's qualtiy standards. We will see how that goes.
rant over
1. bike pulls violently to the left - check
2. Speed wobble above 75 mph - check
3. Exhaust not assembled properly - check (fixed)
4. Front fender light will not stay lit - check
5. Passenger pad ripping away from the base - check
6. Fuel leaking from under the speedo/console - check
7. 4 trips back to dealer - check
8. Can of gas and a match - pending
I leave for yellowstone/sturgis in a few weeks with absolutely zero confidence in this machine.
I told my salesman to ride it after their shop was done with it. We agreed that i would not pick it up until he was comfortable giving me a machine that lived up to Harley Davidson's qualtiy standards. We will see how that goes.
rant over
Road Warrior
Joined: Dec 2009
Posts: 1,328
Likes: 154
From: Lake City, Florida
What did you do? Run into a curb? Check your fork alignment, rim truing, and re balance your front tire.
(about an hours work). Check for loose bulb in the socket / wire connection for the front fender lite. (15 mins).
Remove the tank, check high pressure fuel connection and fuel line routing etc, (about a hours work).
My advise. Stop crying to the dealer and fix it yourself, that way you known it done right, and you'll become friends with your bike. I talk nicely to my bikes, and thank them for getting me home safely. (works for me).
(about an hours work). Check for loose bulb in the socket / wire connection for the front fender lite. (15 mins).
Remove the tank, check high pressure fuel connection and fuel line routing etc, (about a hours work).
My advise. Stop crying to the dealer and fix it yourself, that way you known it done right, and you'll become friends with your bike. I talk nicely to my bikes, and thank them for getting me home safely. (works for me).
Last edited by jamesroadking; Jul 12, 2011 at 06:05 AM.
Advanced
Joined: Nov 2007
Posts: 89
Likes: 0
If he wants the dealer to work on it, he should be able to! It sounds as if he has a very viable claim towards lemon law, or at least mentioning it. Sorry to hear about your problems, and hope they will all be resolved.
Cruiser
Joined: Jul 2011
Posts: 144
Likes: 0
From: South Florida
Brand new bike with multiple problems. I'd have the dealer working on it too, if nothing else to have it on record in case more problems arise in a short period of time, it'll give you a history and more leverage for replacement.
I think I have a leaking shock, which appears to either have stopped leaking or ran dry, so I need to drop it off soon, and I'm only at 450 miles.
I think I have a leaking shock, which appears to either have stopped leaking or ran dry, so I need to drop it off soon, and I'm only at 450 miles.
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Road Master
Joined: Jan 2005
Posts: 873
Likes: 3
Sorry to hear of your issues, keep taking it back to the dealer, you have factory warranty. I have a 2010 and after 5k miles I have not had an issue. My wife has a 2009 and after 5k miles no issues. Hopefully the minor irrations will get taken care of....
