Samson exhaust suck!
Samson
I agree you should not be charged until they ship. I would dispute the charge if you cancel the order . No way they should charge you if they are not shipping
Grand HDF Member
Joined: Jun 2009
Posts: 4,006
Likes: 1,240
From: On the Front Range, CO
Samson's last post in this thread was post #39, on April 18th. And of course, they didn't address any of the folks who have made complaints.
It's what I've come to expect at this point from them. I feel for you guys that are waiting, and waiting, and waiting. All this time being charged for a product that you have no idea when to expect, and then waiting almost half a year?!
Shoddy excuses, poor customer service, and abysmal waiting times are going to run this company into the ground. It's a shame - I really like their long tails with true duals.
Funny thing is, Samson seems to be the only exhaust company that can't get it figured out. Every other company seems to have it figured out.
It's what I've come to expect at this point from them. I feel for you guys that are waiting, and waiting, and waiting. All this time being charged for a product that you have no idea when to expect, and then waiting almost half a year?!
Shoddy excuses, poor customer service, and abysmal waiting times are going to run this company into the ground. It's a shame - I really like their long tails with true duals.
Funny thing is, Samson seems to be the only exhaust company that can't get it figured out. Every other company seems to have it figured out.
Road Captain
Joined: Oct 2012
Posts: 695
Likes: 50
From: South Carolina
I just don't understand you'all are hung on Samson!! I wish I had a company where people gave me money and all I had to do was tell them to wait.
Two words F R E E D O M P E R F O R M A N C E ! ! ! ! ! ! ! ! ! ! ! ! !
I have compared the rear pipe of Freedom Performance and the rear pipe of Samson. Freedom's hugs the primary so much better than the Samson's. They both sound the same. So what is the deal with you guys and Samson?? Is it a case of simply wanting what you can not have?
Two words F R E E D O M P E R F O R M A N C E ! ! ! ! ! ! ! ! ! ! ! ! !
I have compared the rear pipe of Freedom Performance and the rear pipe of Samson. Freedom's hugs the primary so much better than the Samson's. They both sound the same. So what is the deal with you guys and Samson?? Is it a case of simply wanting what you can not have?
Last edited by gregeinsc; May 30, 2014 at 07:02 AM. Reason: spelling
Elite HDF Member
Joined: Dec 2012
Posts: 4,177
Likes: 62
From: Michigan
I just don't understand you'all are hung on Samson!! I wish I had a company where people gave me money and all I had to do was tell them to wait.
Two words F R E E D O M P E R F O R M A N C E ! ! ! ! ! ! ! ! ! ! ! ! !
I have compared the rear pipe of Freedom Performance and the rear pipe of Samson. Freedom's hugs the primary so much better than the Samson's. They both sound the same. So what is the deal with you guys and Samson?? Is it a case of simply wanting what you can not have?
Two words F R E E D O M P E R F O R M A N C E ! ! ! ! ! ! ! ! ! ! ! ! !
I have compared the rear pipe of Freedom Performance and the rear pipe of Samson. Freedom's hugs the primary so much better than the Samson's. They both sound the same. So what is the deal with you guys and Samson?? Is it a case of simply wanting what you can not have?
Road Warrior
Joined: Oct 2010
Posts: 1,775
Likes: 14
From: Northern Colorado
I just don't understand you'all are hung on Samson!! I wish I had a company where people gave me money and all I had to do was tell them to wait.
Two words F R E E D O M P E R F O R M A N C E ! ! ! ! ! ! ! ! ! ! ! ! !
I have compared the rear pipe of Freedom Performance and the rear pipe of Samson. Freedom's hugs the primary so much better than the Samson's. They both sound the same. So what is the deal with you guys and Samson?? Is it a case of simply wanting what you can not have?
Two words F R E E D O M P E R F O R M A N C E ! ! ! ! ! ! ! ! ! ! ! ! !
I have compared the rear pipe of Freedom Performance and the rear pipe of Samson. Freedom's hugs the primary so much better than the Samson's. They both sound the same. So what is the deal with you guys and Samson?? Is it a case of simply wanting what you can not have?
The 2 sets of samson pipes I've had have been great. Nothing like them.
Should have my bike completed this weekend, or early next week, WITH samson 36's
Road Captain
Joined: Feb 2007
Posts: 551
Likes: 2
From: Fort Bragg, NC
I can celled my order earlier this week. I don't like that they kept telling me maybe tomorrow etc for the truck to come in. I only waited 5 weeks compared to others. But I also didn't like they charged my card and now I'm going to wait weeks for my refund. I still want a set of 36" Fishtail but I'll wait I suppose. I just hope they get stuff sorted out. I may have to go with freedom performance.
Grand HDF Member
Joined: Jun 2009
Posts: 4,006
Likes: 1,240
From: On the Front Range, CO
Hard to think of the Freedom Performance pipes as 'settling' for something. They're available, they're made in the USA, and they offer a 32" or 36" length.
Stepped headers, full 220* heat shields, and removable tips/baffles.
Aside from not offering the 39/42" long tails, they offer a pretty good alternative.
Oh, and they're a little less expensive.
Really going to be considering these. If Samson magically got its act together, I still don't know that I'd purchase from them.
Road Master
Joined: May 2011
Posts: 789
Likes: 4
From: Utah
I don't understand having to wait weeks for a refund (and you shouldn't have to dispute the charge with your CC company. Samson should just issue your refund). They should be able to post the refund within 24 hrs and you should see it on you card within 72 hrs after Samson posts it. If it is taking weeks it is because Samson taking weeks to issue the refund. Business practices here seem unscrupulous at best. These issues alone have me convinced to never buy Samson. I don't care what the quality is/was from Samson. Nothing is worth these terrible business practices and treatment of customers. Just because they were good in the past doesn't mean that they should be able to ride that goodwill forever. Companies need to stay on top of their game or they will die. Competition will always innovate. There are other options from companies who do business the right way.
Last edited by UT-rckr; May 30, 2014 at 10:05 AM.
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Road Warrior
Joined: Oct 2010
Posts: 1,775
Likes: 14
From: Northern Colorado
Hard to think of the Freedom Performance pipes as 'settling' for something. They're available, they're made in the USA, and they offer a 32" or 36" length.
Stepped headers, full 220* heat shields, and removable tips/baffles.
Aside from not offering the 39/42" long tails, they offer a pretty good alternative.
Oh, and they're a little less expensive.
Really going to be considering these. If Samson magically got its act together, I still don't know that I'd purchase from them.
Stepped headers, full 220* heat shields, and removable tips/baffles.
Aside from not offering the 39/42" long tails, they offer a pretty good alternative.
Oh, and they're a little less expensive.
Really going to be considering these. If Samson magically got its act together, I still don't know that I'd purchase from them.
For me, I wanted Samson's, even if I had to wait. Didn't want to second guess myself down the road.