Make sure the battery is in the right way, and if that doesn't work, try getting another new battery, maybe the pack you bought is old.

 

getting your pin sorted out should be the first thing that you do when you purchase a bike, whether it be from a dealer, or private sale. actually, more important if it's a private sale. do you want the previous owner to be able to just walk up and be able to start your bike?

before towing to the dealer, make sure that you have the battery in the fob right side up. putting the battery in upside down seems to be a common issue. and make sure its a fresh battery. more than one post where the new battery was too weak to work.

once you get this sorted out, make sure that you get your pin set, and practice using it now and again. doesn't do any good to know your pin, if you can't do the procedure.

 

When you turn on the ignition do the turn signals start flashing? That would be the first thing you notice with a dead FOB. If the lights don't flash, and the bike won't start, you may have a defective TSSM.

 

I changed the battery 6 times and still nothing. The HD security system is a joke. Case in point, I had it towed over 75 miles while "secured". That could have been anyone towing my bike off without me knowing it. That's why I always lock my steering and use a disc lock.

 

Yes, that's what happens...with both fobs. Dealer thinks it is a defective TSSM too so even knowing the pin wouldn't help. Tomorrow, I am having it replaced just with a TSM without security - key fobs go in the trash and I secure my bike the old fashion way. Cost should be $200 for part and an hour labor.

 

No, it's not. It works just fine.

There isn't a security system out that, that would prevent someone for physically moving your bike.
The factory security system will prevent unauthorized users from starting your bike.

For whatever reason, your bike isn't recognizing your FOB.
Battery not installed correctly, battery tab bent, bad battery, etc.

Its possible the module went bad, but not very common.

 

That security system is awesome to me. No, it won't keep your bike from being stolen if someone wants it but you can pull up to a bar or restaurant and get off and walk away. I love it.

 

call it a joke if you want, but i like it fine. if someone really wants your bike, it's gonna be gone, but the ignition immobilizer is very convenient. i don't have to go through the whole process of locking my ignition every time i get off the bike.

usually, the people that bitch the loudest about the security system are the ones who have not taken the time to actually learn how to use it and set themselves up for failure. sure, there could be a tssm (actually, here in america it's called the hfsm - hands free security module) failure, and if it's so, this would be the first one i've heard of, but 99 times out of 100, it's user failure.

 

Any word on what the problem was?I'm curious on how it turns out.

 

Other than fob batteries I have never heard of a failure with the system. I like mine it keeps the honest people honest. Since the bike is not new something must have upset the module it just didn't stop working for no reason.