Class action lawsuit.
Cruiser
Joined: Jun 2009
Posts: 208
Likes: 3
If you want to take them to court you need to think of one thing. Class action lawsuit is money for the lawyers, not you. If there is a settlement, they will get most of it. Plus, you still can't fix it.
Anyway, I have 14 limited. I like the gps. I did have the lockup problem but put 1.19 on it and no issues since. You might want to verify you have at least that update. Then call the district guy in your area. They probably do want to fix it, show them what is happening.
Anyway, I have 14 limited. I like the gps. I did have the lockup problem but put 1.19 on it and no issues since. You might want to verify you have at least that update. Then call the district guy in your area. They probably do want to fix it, show them what is happening.
Road Master
Joined: Jul 2011
Posts: 1,170
Likes: 14
From: washington dc
In any event, fevest's claims are overbroad and/or untrue. Our nation's system for class action suits is designed to allow numerous, small aggrieved parties actually "have a day in court" against typically monster enterprises with legions of skilled and very well paid lawyers. Class actions in fact work for the "little guys" and unless you are the CEO or board member of mega-corp you should appreciate the benefit the system provides.
Grand HDF Member
Joined: Sep 2013
Posts: 3,820
Likes: 587
From: Michigan
I just bought a 2015 cvo road glide ultra. The Navigation locks up constantly, the Bluetooth doesn't work half the time, and the Harley Davidson dealership POI function does not know where 90% of the dealerships actually are. I take it to a couple of dealers, they tell me there is nothing they can do, just call the number in the back of my owners manual and complain to them. They also tell me it is a very common problem. I would like to see how many on here, would join in on a lawsuit against Harley? I paid for a bike that functions, not to fight problems on a bike less than a month old.
Have you read some of these forums regarding start up procedures that work w/o having issues? The system uses canbus inputs that go to the BCM (body control module) that then interprets those inputs & sends out signals to the infotainment system. That's a computer telling another computer what to do. They need to boot up & establish communications between them in order to work together correctly. The startup of the bike can cause voltage drops. If these occur during the computer boot process, things can lock up (boot procedure aborts or hangs).
Different riders have developed procedures that work for them. You may need to do the same. I have found my system works best w/o issues if I put the ignition switch on the ACC position while gearing up. After accepting the warning message, I select the NAV button. This usually gives me a message that the Nav is not ready, but after that message goes away, the system is fully booted. At that point I turn the ignition switch to the on position, wait for the lights to go out & then start the bike. Most frustrating part of this is the long boot time before the infotainment system is ready for use.
Road Master
Joined: Jul 2012
Posts: 863
Likes: 2
From: spain and uk
Hey Sierra, Thats the second post I've seen of yours, your posts are just TOO long dude, could you maybe use a few less words to get your point across maybe, just a thought...........
Outstanding HDF Member
Joined: Jan 2007
Posts: 2,598
Likes: 19
From: Naples FL / Pine TWP PA
If you want to take them to court you need to think of one thing. Class action lawsuit is money for the lawyers, not you. If there is a settlement, they will get most of it. Plus, you still can't fix it.
Anyway, I have 14 limited. I like the gps. I did have the lockup problem but put 1.19 on it and no issues since. You might want to verify you have at least that update. Then call the district guy in your area. They probably do want to fix it, show them what is happening.
Anyway, I have 14 limited. I like the gps. I did have the lockup problem but put 1.19 on it and no issues since. You might want to verify you have at least that update. Then call the district guy in your area. They probably do want to fix it, show them what is happening.
Extreme HDF Member
Joined: Jun 2011
Posts: 14,731
Likes: 2,536
From: Mountain Top, Alabama
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Club Member
Joined: Aug 2014
Posts: 917
Likes: 95
From: Nashville, TN
OP good luck on getting the issues rectified. I have my fair share of issues with the Infotainment system on mine, mostly navigation, but truthfully I wont darken the doorstep of the dealers until it goes completely dead. I've found that WE/Forum (collectively) know more than all of the techs combined. Until then I research the hell out of ANY issue I have and have pretty much always found an answer/solution to whatever issue I have. This is just my opinion and experiences. Good luck