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18 Roadglide Starting Help

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Old Jul 3, 2018 | 11:23 AM
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Unhappy 18 Roadglide Starting Help

Brand new Roadglide will not turn over. Purchased in the states, then shipping it overseas so unfortunately the nearest dealer is 2 hrs away. Original thoughts was the battery, due to the 2 months in transit. Battery registers at 11.5V then immediately drops to under 9V when trying to start.
-Placed it on a trickle charger for a couple of days, still did not start.
-Drove 2hrs to Harley and had the battery tested and charged and it held at 12.6V. Reinstalled, but it still did not start.
-I can hear the fuel pump kick in, so I assume that’s good.
-Drained and added fresh gas, still does not start.
-Tried to start with both key fobs present (to make sure no alarm issues), still did not start

If anyone has any other recommendations, then I’m all ears before I have to have this thing towed. I’ve tried to discuss this with the Harley dealer, but due to the language barriers, they just keep telling me to bring it in.

Thanks in advance
Joe






 

Last edited by ole_joeboy; Jul 3, 2018 at 11:25 AM.
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Old Jul 3, 2018 | 11:40 AM
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Personally I'd still suspect the battery.
Also, isn't there a code that bypasses/superceded the security? Have you tried that? Did it start before it was shipped? Also, I seem to recall they have a transport mode, are you sure it's out of that? Maybe disconnect the battery for a bit to let the bike reset and try again.
Sorry not to have anything more specific, mine's not nearly that new...
 
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Old Jul 3, 2018 | 11:53 AM
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Is it cranking but not starting or not cranking at all. Check the run stop switch. Also make sure it's in neutral and/or the clutch pulled in
 

Last edited by KCFLHRC; Jul 3, 2018 at 11:55 AM.
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Old Jul 3, 2018 | 11:58 AM
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My initial thoughts, but after taking the battery to Harley and letting them test it, I ruled that out. Yes, there is a pin code that I can use, but it’s only needed when the bike doesn’t detect the key fobs.

-I’ll try and use just the pin code without the key fobs present.

As soon as you turn on the ignition with the key fobs present, it takes it out of transport mode.
Yes, it fired right up on the day of the shipment; rode it up to the ramps.
I’ll try your recommendation and provide an update.

thanks
Joe
 
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Old Jul 3, 2018 | 12:00 PM
  #5  
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It's the battery, you have enough power to crank it, but it needs more to fire the cylinders. My best quess.
 

Last edited by hbsoldier3; Jul 3, 2018 at 12:01 PM.
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Old Jul 3, 2018 | 12:03 PM
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Cranking, but not starting.
- Flipped the run/stop switch.
- Tried in nuetral
- Tried with clutch
- Tried with kickstand up and down
 
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Old Jul 3, 2018 | 12:06 PM
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Did you click your heels and spin around 3 times? Sorry! Seems odd if it cranks good and doesn't start that it would be the battery.
 
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Old Jul 3, 2018 | 12:10 PM
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Do you think you can pull the breather cover and see if it's getting fuel? Maybe squirt a little fuel in there and see if it starts. Just throwing things out there. Also could pull one of the plugs and see if it's getting spark?
 
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Old Jul 3, 2018 | 02:08 PM
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All,
After reading multiple post and watching a YouTube video, I was able to pull a few codes.

Im getting P0522/P0523 and U0184. Looks like I may be getting it towed to the dealer.
 
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Old Jul 3, 2018 | 02:59 PM
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At least a dealer will have the right diagnostic equipment. To be frank 12.6 volts does not indicate a good battery IMHO.
 
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