Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Baker ordering issues

Thread Tools
 
Search this Thread
 
Old Jul 12, 2019 | 12:25 PM
  #1  
Carlos3621's Avatar
Carlos3621
Thread Starter
|
Cruiser
Joined: Oct 2016
Posts: 117
Likes: 32
From: Orange County
Default Baker ordering issues

Is it just me? OR is anyone else here having issues with Baker ...
I ordered over 1 month ago, they promptly charged my C.C., and then went silent after I asked for an ETA.
NO email reply, NO phone call back's (even left messages) 2X.
 
Reply
Old Jul 12, 2019 | 12:30 PM
  #2  
RDHIGH's Avatar
RDHIGH
Road Master
5 Year Member
Liked
Loved
Community Favorite
Joined: Jun 2018
Posts: 750
Likes: 359
From: Winnipeg
Default

If you go on the driveline forum- you will see you are not the only one getting nowhere. I ordered my comp. 6 1/2weeks ago- still no eta- still no idea- just left hanging in the wind. Yes they charged my CC instantly though. Maybe Bert Baker needed a vacation on our dime! I feel like ive been taken for a sucker.
 
Reply
Old Jul 12, 2019 | 01:19 PM
  #3  
Tom84FXST's Avatar
Tom84FXST
Seasoned HDF Member
15 Year Member
Liked
Loved
Community Favorite
Joined: Nov 2009
Posts: 15,705
Likes: 22,718
From: Farmington ,MS
Default

https://www.hdforums.com/forum/membe...rivetrain.html
 
Reply
Old Jul 12, 2019 | 02:06 PM
  #4  
IdahoHacker's Avatar
IdahoHacker
Club Member
Veteran: Army
10 Year Member
Liked
Community Favorite
Joined: Jul 2014
Posts: 11,460
Likes: 3,554
From: Idaho
Riders Club Member
Default

Hasn't been online since May. That's a long vacation.
 
Reply
Old Jul 12, 2019 | 02:14 PM
  #5  
Carlos3621's Avatar
Carlos3621
Thread Starter
|
Cruiser
Joined: Oct 2016
Posts: 117
Likes: 32
From: Orange County
Default

I just called and emailed to CANCEL my order, will see how or IF they bother replying to that request...
a little up front honesty with customers go a long way...
 
Reply
Old Jul 12, 2019 | 02:23 PM
  #6  
Roadie13's Avatar
Roadie13
Stellar HDF Member
Veteran: Navy
Joined: Mar 2013
Posts: 2,714
Likes: 1,804
From: In a house
Default

Was a post in the last few weeks that Mark is no longer with them. Was supposedly amicable IIRC.
 
Reply
Old Jul 12, 2019 | 02:28 PM
  #7  
Tom84FXST's Avatar
Tom84FXST
Seasoned HDF Member
15 Year Member
Liked
Loved
Community Favorite
Joined: Nov 2009
Posts: 15,705
Likes: 22,718
From: Farmington ,MS
Default

Since the used Harley market has gone into the toilet...you can't think that a business that sells parts.... that cost more than the bike they are going on is worth...can be doing well financially...
 
Reply
Old Jul 12, 2019 | 02:59 PM
  #8  
RDHIGH's Avatar
RDHIGH
Road Master
5 Year Member
Liked
Loved
Community Favorite
Joined: Jun 2018
Posts: 750
Likes: 359
From: Winnipeg
Default

Originally Posted by Carlos3621
I just called and emailed to CANCEL my order, will see how or IF they bother replying to that request...
a little up front honesty with customers go a long way...
Please update and let us know what Baker says or does- id like to know what kind of fight im gonna get in if i decide to cancel.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-1

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-2

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-4

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-5

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-6

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-7

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-8

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
story-9

Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

 Verdad Gallardo
Old Jul 14, 2019 | 07:33 AM
  #9  
98hotrodfatboy's Avatar
98hotrodfatboy
Seasoned HDF Member
15 Year Member
Liked
Loved
Top Answer: 5
Joined: Mar 2010
Posts: 21,024
Likes: 7,549
From: Poolville
Default

Since 2015, I've been trying to resolve a starter drive/ring gear issue on Baker SBD (Synchronous Belt Drive). I've gone through 6 drives and 3 ring gears.. Sent it back 3 times, on their dime and never corrected... At one point I pointed out to Mark (with pictures) that the clutch hub bearing was not making contact with the the hub race (they did repair that for free).. I paid $2600.00 for this belt drive and it's been nothing but headaches.. I currently have a 5/8"x5" bolt screwed into the end of the starter drive so I can manually set the drive and then hit the starter button.. It works but I shouldn't have to do that.. At Baker they said they have set it up to their newer softail and have no issues what so ever.. I must say, they say they tried everything to resolve it but I still have the same issue... Funny thing is they told me they've sold a lot of these drives and never had this issue but when I try to find someone online that has used one on their bike but I can't get a single response... I'll get a pic posted up later of "The Bolt"


 

Last edited by 98hotrodfatboy; Jul 14, 2019 at 08:56 AM.
Reply
Old Jul 16, 2019 | 02:08 PM
  #10  
LQQK_OUT's Avatar
LQQK_OUT
Seasoned HDF Member
15 Year Member
Liked
Loved
Community Favorite
Joined: Nov 2006
Posts: 5,879
Likes: 1,894
From: East Coast, USA
Default

Originally Posted by Tom84FXST
Since the used Harley market has gone into the toilet...you can't think that a business that sells parts.... that cost more than the bike they are going on is worth...can be doing well financially...
That's probably an accurate observation. I have a good friend that owns a business selling restoration parts for classic and muscle cars. He's told me his business has really slowed down the past couple of years. Besides the few diehards, no one wants to restore an old car anymore. Doesn't make financial sense. A used late model car is fairly cheap, fast, stops well, dependable, gets great gas mileage, AC works well, rides great, decent stereo, etc.
 
Reply



All times are GMT -5. The time now is 11:21 PM.

story-0
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-1
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-2
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-3
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-4
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-5
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-6
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-7
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-8
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE
story-9
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

Slideshow: Graeme Billington's left-hand-drive Shovelhead is as much about problem-solving as it is about classic Harley form.

By Verdad Gallardo | 2025-12-30 11:27:08


VIEW MORE