2021 wheel corrosion!
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Joined: Jun 2021
Posts: 54
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From: Elizabethtown
For all I no, it may have been there before. I definitely did not look over that close at date of sale. I noticed it 3 weeks later when wiping down wheels with cloth. Figured I was brining it in 2 weeks later for 1st service I would have it looked at then.
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Joined: Jun 2021
Posts: 54
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From: Elizabethtown
When I go home I will look at S100 detailer (spray can) that I have been using on body work etc. But no chemicals were used on wheels, I only wiped off with damp cotton rag. I did purchase S100 spray on bike wash but have not used it yet, I was told to spray it on, hose it off then blow it off. Is this a product that should not be used? Shame the dealer promotes this stuff on there floor like no other products, it is twice the floor space than HD cleaning products was!!
Road Captain
Joined: Nov 2019
Posts: 609
Likes: 329
From: Athens, Alabama
I no longer use H-D service for anything on either of my bikes. I'm not at all confident that I get what I pay overpriced "1/2 hour" rates for.
A few months ago I had a front tire installed at the local dealer only to be told I had a bolt missing on one of my calipers. "No danger in riding the bike and everything is working as it should but they recommend a new caliper because the bolt isn't a stand alone catalog item" I was told. This 1-1/2 hours or more after I was told I'd be out in less than an hour. NOPE! I rode it in, I'll ride it out and get a bolt myself. Finally when it was ready there was over $100 tacked on to the bill for "Shop Supplies" which I of course successfully contested on top of , guess what, no missing bolt on either of the calipers. I avoided the email requests for positive reviews of their service department multiple times then finally replied stating I had no intention of returning. BINGO! Immediate phone call from the dealership service manager who proceeded to talk down to me due to the response. After telling him I was done with them he offered store credit trying to regain my business. Recently I was getting desperate for a rear tire so I called the same dealership multiple times only to not get an answer. Finally left a message asking for price and delivery - still haven't heard from them weeks later. There's other occurrences with the same dealership that I could go into but I'll spare those.
I now use a local Indie for anything I can't or don't want to do. IF I decide to trade my RK Special away, and that's a really big IF, or decide to get another bike I'll be looking hard at other brands. Pride in H-D ownership is quickly fading for me.
A few months ago I had a front tire installed at the local dealer only to be told I had a bolt missing on one of my calipers. "No danger in riding the bike and everything is working as it should but they recommend a new caliper because the bolt isn't a stand alone catalog item" I was told. This 1-1/2 hours or more after I was told I'd be out in less than an hour. NOPE! I rode it in, I'll ride it out and get a bolt myself. Finally when it was ready there was over $100 tacked on to the bill for "Shop Supplies" which I of course successfully contested on top of , guess what, no missing bolt on either of the calipers. I avoided the email requests for positive reviews of their service department multiple times then finally replied stating I had no intention of returning. BINGO! Immediate phone call from the dealership service manager who proceeded to talk down to me due to the response. After telling him I was done with them he offered store credit trying to regain my business. Recently I was getting desperate for a rear tire so I called the same dealership multiple times only to not get an answer. Finally left a message asking for price and delivery - still haven't heard from them weeks later. There's other occurrences with the same dealership that I could go into but I'll spare those.
I now use a local Indie for anything I can't or don't want to do. IF I decide to trade my RK Special away, and that's a really big IF, or decide to get another bike I'll be looking hard at other brands. Pride in H-D ownership is quickly fading for me.
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