2021 wheel corrosion!
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Joined: Jun 2021
Posts: 54
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From: Elizabethtown
2021 wheel corrosion!
Bought a new 21 street glide special, 3 weeks after purchase I noticed a stain/ residue on 60% of frt wheel. Made an apointment for 1st service 6 weeks after purchase. Mechanic tries to clean/polish wheel and tells me it's corrosion. Service manager tells me HD does not warranty metal finishes and pretty much blows me off. I was ready to leave and decided to talk to general manager. She was polite and understanding and said she would look into situation and call me in 1-2 days. What are your thoughts? Thanks
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Joined: Jun 2021
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From: Elizabethtown
Will post pic tomorrow. I am biting my tongue, lol. I have ridden bikes for over 30yrs, was a service manager of 12 yrs at a multi franchise Japanese and Italian dealer. I decided to buy my 1st ever HD and I enjoy the bike. But after less than 2mo ownership of a 30k bike and they dont take care of a heavily corroded wheel I will be very disappointed 😞
If I would have known leaving dealership that I had to apply a sealer on a bare aluminum wheel right away I would have done that 1st thing. FYI- Bike has been in garage day 1 and never ridden in rain. Hell, I havent even used a hose to wash it yet, just wiping down with S100
If I would have known leaving dealership that I had to apply a sealer on a bare aluminum wheel right away I would have done that 1st thing. FYI- Bike has been in garage day 1 and never ridden in rain. Hell, I havent even used a hose to wash it yet, just wiping down with S100
Road Warrior
Joined: Sep 2013
Posts: 1,926
Likes: 193
From: ohio
Yeah, my 14 rear rim started peeling off,under the warranty period, took it to the dealership and was told the same, not covered, cosmetic
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Grand HDF Member
Joined: Aug 2018
Posts: 4,126
Likes: 2,117
From: W. MI.
Almost the ol, "that's normal" crap they like to pull. There is no customer relations anymore. Good luck.
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Will post pic tomorrow. I am biting my tongue, lol. I have ridden bikes for over 30yrs, was a service manager of 12 yrs at a multi franchise Japanese and Italian dealer. I decided to buy my 1st ever HD and I enjoy the bike. But after less than 2mo ownership of a 30k bike and they dont take care of a heavily corroded wheel I will be very disappointed 😞
If I would have known leaving dealership that I had to apply a sealer on a bare aluminum wheel right away I would have done that 1st thing. FYI- Bike has been in garage day 1 and never ridden in rain. Hell, I havent even used a hose to wash it yet, just wiping down with S100
If I would have known leaving dealership that I had to apply a sealer on a bare aluminum wheel right away I would have done that 1st thing. FYI- Bike has been in garage day 1 and never ridden in rain. Hell, I havent even used a hose to wash it yet, just wiping down with S100
I'll spot a metal part that seems corroded by a chemical. The latest is my rear wheel.
Seasoned HDF Member
Joined: Sep 2009
Posts: 25,310
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From: Eastern NE
OP; We did a complete walk-around of my new bike (every time) w/ Sales Rep...looking for flaws/issues before taking ownership. How did you miss such a blemish before venturing off the lot? Show some pics so we have a visual...