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1000 mile check

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Old May 2, 2022 | 05:36 AM
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Default 1000 mile check

OK, so the bike is at 950 miles (2022 Street Glide). Time for the Warranty 1000 mile checkup / oil change.
Dealer is closed until Tuesday.

I do have a few questions:
1. Are they going to charge me for this 1k check, or was the $30k enough to include an oil change?
2. Do they really need to keep my bike for 3 days? Seems like it should be an hour or 2 at the most.

Now the bigger question.
3. What warranty issues do the 2021 SG's commonly see? / Do I really need this warranty?

It seems the 2022 is identical to the 2021 except for paint.
The bike is running great - needs a tune better than the SE Pro Street can give it. Dealer installed Rinehart Slims/4" slip-ons, so there are wide O2 sensors.
Dealer really wants to Dyno-Tune the bike. Sounds like even more money.

I have done cams and head rebuilds myself in the past, with no help. Worked just fine. An oil change is easier than taking the bike into the shop. 50 miles one way with another vehicle to pick me. Once for delivery and again for pickup.

So, what is failing on the 2021 SG's, if anything?
 
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Old May 2, 2022 | 06:02 AM
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The 1k service isn't free unless it was negotiated into your purchase agreement.
Nobody needs a warranty until they do.
I've attached the maintenance schedule so you can see what HD recommends. It's not just an oil change at 1k, but there's no reason you can't do it all yourself.
 
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Old May 2, 2022 | 06:06 AM
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1. If you did not negotiate for the 1K when you purchased, you will pay.
2. Depends on the dealer, the service should only take 2-3 hours at most. They probably are scheduling with many other bikes this time of year and fitting in others that may come in that need immediate service.
3. A two year warranty comes standard wit the purchase of a new Harley.
4. Anything other than a HD tune/parts will void the warranty if a non-standard tune is flashed, no matter what your dealer states. Better to ride it a while (5K or so) and then decide if the warranty is warranted.
 
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Old May 2, 2022 | 06:10 AM
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1,000 mile is service not a warranty check. you can do it your self if you wish. Many dealers flat *** rip the customer off on the 1,000 mile most do little more than change lube look at it quick and bill you.
 
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Old May 2, 2022 | 06:32 AM
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Originally Posted by johnanderson
2. Do they really need to keep my bike for 3 days? Seems like it should be an hour or 2 at the most.

So, what is failing on the 2021 SG's, if anything?
Two very strange questions. First, using a little common sense, I schedule an appointment with the dealer when they have availability, usually first appointment so I can wait while they do it.

Regarding "what's failing", do people ask this question when they buy a new car?

 
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Old May 2, 2022 | 07:32 AM
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Originally Posted by Keithhu
Regarding "what's failing", do people ask this question when they buy a new car?
I absolutely look at failure rates of previous models before buying anything expensive. That includes perusing reviews, forums and other media, as well as researching the results of tests performed by independent companies.
 
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Old May 2, 2022 | 07:34 AM
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YES, they charge so ask then first (if you care). All of my regularly scheduled service, at my dealer is scheduled ahead of time and I always wait for it....(about 2 to 3 hours). My dealership has a great lounge/waiting room, restaurants nearby and some demo cycles to ride if I feel like it.
 
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Old May 2, 2022 | 07:42 AM
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OP, congrats on your bike.

I did my 1k service at the dealer. It was overpriced at $500, but I wanted it done right. I think this is an important service interval. They also wanted to keep my bike 3 days, but I asked them if they could not. I was able to wait for them to get it done.

You CAN do it yourself, by using the manual, but for me, I rather let them do the first one to make sure everything is tight and set to specs. Now that I hit 5k and I am familiar with the bike, I did 5k myself. Most of it is checks. I bought a belt check tool, some HD lube and used service manual to check things out.

Thing that fail? That's hard to say. For me, it was oil transfer from transmission to primary. In-fact, I learned about this issue on random bikes here. I started to monitor tranny fluid and noticed that my bike also had that issue. Worked with the dealer on getting a vent fix installed. HD covered some of it.
 
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Old May 2, 2022 | 10:03 AM
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Originally Posted by maxxym
OP, congrats on your bike.

I did my 1k service at the dealer. It was overpriced at $500, but I wanted it done right. I think this is an important service interval. They also wanted to keep my bike 3 days, but I asked them if they could not. I was able to wait for them to get it done.

You CAN do it yourself, by using the manual, but for me, I rather let them do the first one to make sure everything is tight and set to specs. Now that I hit 5k and I am familiar with the bike, I did 5k myself. Most of it is checks. I bought a belt check tool, some HD lube and used service manual to check things out.

Thing that fail? That's hard to say. For me, it was oil transfer from transmission to primary. In-fact, I learned about this issue on random bikes here. I started to monitor tranny fluid and noticed that my bike also had that issue. Worked with the dealer on getting a vent fix installed. HD covered some of it.
Before the OP starts worrying about this possible issue, I'll just throw in here that all '20-later touring models had the primary vent installed at the factory and it has for the most part solved the transfer problem.
 
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Old May 2, 2022 | 10:21 AM
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On my 14' SGS I paid for the 1K service, it was the most expensive 3 hole oil change I have ever paid for, As I worked on other things I found fasteners loose that were supposed to be checked during the 1k service. When I bought my wife her 19' heritage I did the 1K service myself. I went thru the whole bike when I did it.
 
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