An open letter to Corbin....
Extreme HDF Member
Joined: Sep 2005
Posts: 11,615
Likes: 50
From: Baton Rouge, LA
RE: An open letter to Corbin....
Some years back Corbin was becoming infamous for bad customer service, enough to prompt comments by motorcycle magazines. You would think they would've learned by that adverse publicity.
This reminds me of the rude service I recevied from Works Performance, which I wrote up in gory detail several months ago here and several other forums.
This reminds me of the rude service I recevied from Works Performance, which I wrote up in gory detail several months ago here and several other forums.
Seasoned HDF Member
Joined: Dec 2004
Posts: 7,934
Likes: 43
From: Bloomfield, NM
RE: An open letter to Corbin....
ORIGINAL: LowriderFXRS
My brother has a Corbin "dual tour" seat on his Road King that, after an hour, feels like you're sitting on a concrete wall. I wouldn't own one of the damn things.
My brother has a Corbin "dual tour" seat on his Road King that, after an hour, feels like you're sitting on a concrete wall. I wouldn't own one of the damn things.
It is disappointing to hear about TexasRedneck's customer service problems, and I'm going to beREAL interested to hear what Sergio has to say about the situation after reading his previous posts about customer service and giving corbin another try.
Bill
Outstanding HDF Member
Joined: Mar 2007
Posts: 2,032
Likes: 9
From: Alabama
RE: An open letter to Corbin....
Rode a friend's RK a few weeks ago with a Corbin. He was selling it, and after a test ride I understood why. Nice looking seat but it would be nice if theyhad put the padding on top of the brick instead ofunder it.
As mentioned- they either fit you or they don't.
Think I'll just go with an Airhawk on top of my stock seat...
As mentioned- they either fit you or they don't.
Think I'll just go with an Airhawk on top of my stock seat...
Road Master
Joined: Sep 2006
Posts: 1,062
Likes: 4
From: Arizona
RE: An open letter to Corbin....
I was in the market for a new seat last week. Based on Corbin's rep around here, they were ruled out. I ended up going with a Mustang. There isnt much customer service anymore, but I will stick to my guns. If you have **** service, I will keep my money.
Road Master
Joined: Sep 2006
Posts: 1,200
Likes: 24
From: Greenfield, WI
RE: An open letter to Corbin....
ORIGINAL: LowriderFXRS
My brother has a Corbin "dual tour" seat on his Road King that, after an hour, feels like you're sitting on a concrete wall. I wouldn't own one of the damn things.
My brother has a Corbin "dual tour" seat on his Road King that, after an hour, feels like you're sitting on a concrete wall. I wouldn't own one of the damn things.
I wonder if maybe the woman that Texasredneck talked to wasn't actually more of a switchboard operator who also is pressed into handling phone sales when necessary. My guess is that Corbin has a small staff and some may wear more than 1 hat.
Cruiser
Joined: Jun 2005
Posts: 153
Likes: 0
From:
RE: An open letter to Corbin....
3 Harley's and 3 Corbin's
I wouldn't ride with any other seat.
If you put the miles on, Corbin is the only seat to have IMHO...
I even ordered my last Corbin prior to my 07 Ultra being shipped from the factory last fall.
I wouldn't ride with any other seat.
If you put the miles on, Corbin is the only seat to have IMHO...
I even ordered my last Corbin prior to my 07 Ultra being shipped from the factory last fall.
Seasoned HDF Member
Joined: Jan 2007
Posts: 20,616
Likes: 4,440
From: anacoco, la
RE: An open letter to Corbin....
well, after talking with sergio, he got me am rma number so i can send my seat in for a 'nose job'. i like the seat, but found the front to be too wide which makes it difficult for my short legs to reach the ground. will post again on this after i get my seat back.
if you've gone to the corbin sight lately, they have dramatically reduced their prices. the classic solo which used to cost 499 is now 339.... if you're fortunate enough to live near the factory, that would be an awesome deal.
if you've gone to the corbin sight lately, they have dramatically reduced their prices. the classic solo which used to cost 499 is now 339.... if you're fortunate enough to live near the factory, that would be an awesome deal.
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Road Warrior
Joined: Nov 2006
Posts: 1,738
Likes: 7
From: St. Charles, IL
RE: An open letter to Corbin....
Price dropping!! The first sign that their little hissy fit of 2 years ago has not worked out like they thought it would!
They didn't like that other sites were selling Corbin products for less than their corbin.caca site so they pulled all their dealer agreements with sites that wouldn't raise their prices to the exact same price as corbin.caca.
Corbin SUCKS!!
They didn't like that other sites were selling Corbin products for less than their corbin.caca site so they pulled all their dealer agreements with sites that wouldn't raise their prices to the exact same price as corbin.caca.
Corbin SUCKS!!
Outstanding HDF Member
Joined: Aug 2006
Posts: 2,094
Likes: 5
From: SE Wisconsin
RE: An open letter to Corbin....
ORIGINAL: skratch
they have dramatically reduced their prices. the classic solo which used to cost 499 is now 339.... if you're fortunate enough to live near the factory, that would be an awesome deal.
they have dramatically reduced their prices. the classic solo which used to cost 499 is now 339.... if you're fortunate enough to live near the factory, that would be an awesome deal.
I'm pretty happy with my Sundowner.