An open letter to Corbin....
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Joined: Aug 2007
Posts: 93
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From:
RE: An open letter to Corbin....
I had a Corbin on my lastbike, it was firm no dout, but pretty comfy.I like them because they have a "back to them" unlike the stocker on my RG which is just a cheap pile of foam. I have had lower back problems and I prefer a firmer seat, it keeps my hips from rolling around, and provides tail bone support. I got the last one3 weeks early too.
Cruiser
Joined: Mar 2007
Posts: 140
Likes: 0
From: boston ma.
RE: An open letter to Corbin....
well i am sorry to hear that the customer service issue still plagues corbin. my experience with them could not have been better. i dealt with rich and pepper in florida. they were extremely helpful in everyway including shopping around for the best 2 day shipping price. when i went to americade this year i had forgotton the bolt for my wifes pillion,i spoke to rich at the booth and he gave me a pass to drive my bike right into the pavillion and started with,,lets check your fit and make sure your perfect (i thought i was). they then proceded to make some custom adjustments,gave me a few of the bolts i needed and thanked me for my business......couldnt of had a better experience. i would say that they may just need to work on consistency,but belive me certain people there....understand good customer service.
as far as the seat itself, when i see someone say that seat sucks its hard as a rock or some other such statement, i think to myself...that guy doesnt log long mileage days. the seats are not cushy to the feel but they are super comfort on long range touring. my wife and i routinely do 500 mile days and the seats long range comfort is exceptional. i do understand that they may not "fit" some people,,,but i wouldnt question the quality of these seats,,not for a minute. they are what they say they are.....dam comfortable for long range touring.
as far as the seat itself, when i see someone say that seat sucks its hard as a rock or some other such statement, i think to myself...that guy doesnt log long mileage days. the seats are not cushy to the feel but they are super comfort on long range touring. my wife and i routinely do 500 mile days and the seats long range comfort is exceptional. i do understand that they may not "fit" some people,,,but i wouldnt question the quality of these seats,,not for a minute. they are what they say they are.....dam comfortable for long range touring.
Cruiser
Joined: Jun 2007
Posts: 244
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From:
RE: An open letter to Corbin....
Its very sad how the level of service and customer carehas deteriorated at many companies. Not sure what's changed in our culture, but the analogy Tex gave is unfortunately becoming more and more common. I'm in a business where my clients rely on me for service. They pay our firm by the hour for professionalconsulting and advisory services. Many times I get off the phone with other companies wondering how they would do if consumer demand was a factor of their service. A good exampleis the warranty discussion I had with Rinehart/Bub earlier this week regarding my end caps changing color. I guess if your products are popular then you can get by with bad service; however it doesn't work that way with all of us. I'm proud to give my clients top notch service. I hope we find a way to get back to the old days where if the customer had a problem, then the company took pride in fixing the matter.Just my $0.02.
Road Master
Joined: Jun 2007
Posts: 958
Likes: 1
From: Birch Bay, WA
RE: An open letter to Corbin....
Chicago Spike wrote:
Yeah, called a couple weeks ago and Des was the last person in the office. Talked to me like an old friend. Steps up to the plate like a pro if there is a problem. Doing his best right now to figure out how to please the Harley owner. Give him a chance and he will treat you right.
spiz
Try this guy,
http://ultimateseats.ca/harleytouringFLHTFLTR.html
Des, the owner, is a great guy and will do anything to make a customer happy. He also happens to make extremely comfortable seats.
http://ultimateseats.ca/harleytouringFLHTFLTR.html
Des, the owner, is a great guy and will do anything to make a customer happy. He also happens to make extremely comfortable seats.
spiz
Thread Starter
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Elite HDF Member
Joined: Oct 2006
Posts: 3,945
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From:
RE: An open letter to Corbin....
ORIGINAL: UltraKla$$ic
Any update Tex?
Any update Tex?
Guess mah custom paint job is gonna be put on hold 'til the end of the year, though. A HOG chapter member does custom paint jobs - killer stuff, an' we've been talkin' 'bout an "Alamo" themed bike. He wanted ta backdrape a US flag into the paint, but ah killed that idea - Texas was a nation in her own right!
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Outstanding HDF Member
Joined: Mar 2007
Posts: 2,032
Likes: 9
From: Alabama
RE: An open letter to Corbin....
ORIGINAL: LowriderFXRS
...Compared to myMustang seat the Corbin feels like a 16th century torture device.
...Compared to myMustang seat the Corbin feels like a 16th century torture device.
So, what you're saying it lends new meaning to the phrase- "I'ma get medievel on yo ***!"