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Some time back there was some info on other services that were available in case of breakdown on the road. Does anyone have that info or should I just renew with HOG? Thanks
Read This Post, Mine expired and I'm not renewing!:
With HOG memberships due, I thought I would share my experience with a flat tire and dealing with HOG. It was a Sunday afternoon ride, just the wife and I, when the dreaded flat tire struck. First flat in about a zillion years of riding. For those who are interested, it was the rear tubed tire, went down immediately, you have no time to react...in fact I wasn't sure what happened, but I got the bike stopped on the berm safely.
Called HOG. I was transfered around about three times and finally told that someone woud call me back.An hour went by with no return call, so I called again. Same deal...someone will call you right back. Another half hour and I finally got someone to tell my problem to. FYI...you are dealing with a road hazzard insurance company out of Florida. The individual I spoke to was....shall we say...English challenged. We had a serious communication problem.
I told this man where I was at and I needed a tow. He had trouble locating me on a map. I kept telling him I was on route *** about 5 miles from city "A" and about 8 miles from city "B". The hunt for me continued for about 1/2 hour when he decided to get help and call me right back. Another 15 minutes and he calls back and we now have a three way conversation with our new member also "English challenged."
Between the two of them they found Cities "A" & "B" and the road I was on, but they wanted to know exactly where I was at. Since I was parked next to a sign the said 8 miles to city "B" I told them exactly where I was at.They still had trouble, apparently thinking there should be an "X" on the map that marked my location. Finally, out of frustration, I asked can you see city "A"? "Yes" Can you see city "B" and the road between the two? "Yes" I'll be the only "f"ing motorcycle sitting at the 8 mile sign with a flat tire!!
We'll call you right back. Another half hour.....and they call to inform me there were no dealerships near me open on Sunday. I already knew this, and explained I wanted towed home. (By the way...they will not send someone out to fix your tire which is what I had hoped for.) "OK, we'll find someone to tow you home and call you right back.
In the meantime, my wife got a membership list of our local chapter. I found a member whose address was located about 15 miles away. I called him, and by luck found him home. He had a trailer and would be glad to come get me if the HOG deal fell through.
HOG calls back...informs me that I am 48 miles from home and will cost $398.00 to tow me home...of which HOG would pay $100.00.
Ouch!! OK how much to tow me 15 miles to my chapter members house? $398.00 and HOG would pay $100.00. WTF?? I told HOG I would callTHEMback.
Called my chapter member...he came....we loaded up my bike and he took me home. Wouldn't even take gas money. (I'm going to give him a HDgift certificate.)
My wife just informed me my HOG membership is due. How much is that magazine worth????
From: Log home in SE Michigan full time. Log cabin in east TN, Smoky Mountians part time
RE: HOG membership expiring!!!
Go HOG, 3 years ago I had a rear braided brake line failure on my CVO DWG3. It was a recall from HD. Local HD dealerin Florida says 7 -10 days for parts (I was on Vacation). My local HD dealer in Michigan says tell them you are a HOG member,thenthey will do a search fora dealer that has the part in stock.They did and bike was done within 24 hrs. Its part of the service....Worked for me, only used it once. I make sure renewal is always done b4 a vacation with the HD.
I have been wondering aboiut this service. I have had AAA Plus for a lot of years and can get a tow for up to 100 miles at no charge. Does anyone know why I wouldn't be able to use AAA for the bike too?
Regarding the membership, won't it be difficult to call someone from the chapter membership list if you aren't a member?
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