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I hear your pain, I'm in Canada as well and have also experienced the outrageous fees UPS charges, but only once. Have everything shipped USPS that way you'll just pay the taxes (Pst/Gst) and a $5 handling fee.
I use FedEx whenever I can - always there on time, cheaper, less hassle. I only use UPS when the seller only ships with them (like Amazon) and the shipment gets fooked up somehow every single time. I especially like it when you request overnight shipping, pay the extortion fee for it, and then they change it to 3 day "Express" shipping....but they don't chnage the price. I have a friend who spent his career with UPS and he even badmouths their service now.
I am from Canada and just rec'd my new Mustang seat from American Classic in PA.
I was charged $40.00 and that was it...............So far.
In the past, they screwed me out of about $100 (personally, not from work). I am the shipping manager and I told them "make it right".
They did nothing. I said "make it right or else". They did nothing.
I turned off the business to them, switched to alternate services. This was 10 years ago and we used to do about $25,000 per year with them. Cool eh? They lost $250,000 because they were to arrogant to do the right thing by a customer.
Needless to say, I do not like UPS either and hope that they do not come back with a charge - I will not pay it.
OH this is just a start you know how many people see how many different forums that I am on. This is just the start. I have already posted it on my facebook, my msn messenger, soon to be the flocknockers and the ford-trucks, the list goes on and on. with todays media the tell 2 friends spreads really fast.
You got off easy... I sold my damaged inner and outer Road Glide fairing plus a brand new crash bar to a guy in Canada for $300. I used the Harley boxes my new ones came in with all the packing foam and such. 2 boxes were 17 lbs. each and 1 box was 13 lbs. None of the boxes were oversize and here's what UPS wanted to charge me for thier slowest delivery... $198.00 each for the 17 lb. boxes and $167.00 for the 13 lb. box.
That was just the shipping fees... broker fees, customs charges etc. were additional... That would be nearly $700 to ship $300 worth of parts...[:@]
my last order from Zanotti's was dropped at the wrong address, I was waiting for the parts 900.00 + they never showed, looked on the UPS site, said it was delivered and dropped at my home door, problem is I gave them a business address, there would always be someone present to recive the items, why would it be left at the door?????? stupid asses.... I called Zanotti's, they called UPS (waste of time) UPS calls me on the phone to ask if I received it... I said, why in the hell would I call it in as lost if I had it duhhhhhhhhhh Zanotti's had them shipp everything right to my work address again immediately..
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