Harmon Kardon Radio Problems
Tourer
Joined: Jun 2006
Posts: 266
Likes: 0
From: MD
Already had 1 replacement. Now the exact same problem. All sounds quits while riding(even wth ipod). Turn radio off and back on , plays for another 5-10 min. This 1 replaced last yr. What's the warrenty? 2 yrs.? or 1 yr.?
Outstanding HDF Member
Joined: Apr 2009
Posts: 2,582
Likes: 2
From: Central Jersey
Call Iron Cross...My radio had the same problem and HD wanted me to wait 4-6 weeks for a replacement. Iron Cross is the best they fixed my radio for a $250 flat rate and I also had them add a ipod cable that also charges my ipod and a set of RCA plugs to connect my ARC amp in the rear of my HD radio. IMO the HD radio will hold up best to vibration and weather elements than a aftermaket radio. It will be the best $250 you can spend on a radio for your bike and comes with a 6 month warranty. You can also buy a additional 6 months for $50.00.
6th Gear
Joined: Dec 2008
Posts: 12
Likes: 0
2 years on a new bike warranty and then the extended kicks in if you have that. I think my 3rd radio is getting ready to go out again just a couple weeks before my 2 years. I believe under the extended warranty they push refurb units. If mine goes again I will just send it to iron cross. I've never heard of anybody having any problems after they service them.
Road Master
Joined: Mar 2009
Posts: 765
Likes: 49
From: New Jersey
When my radio started giving me problems I talked to the guys at the dealer first, then I called Iron Cross. I just didn't want to keep having to do the back to the dealer thing and waiting for weeks to get another radio.
Tourer
Joined: Jun 2006
Posts: 266
Likes: 0
From: MD
Just as I thought. I'm going to send to Iron Cross when I repair this time. Just a matter of when now. Talked to some folk over there, a couple of days turn around.
Thanks guys.
Thanks guys.
2 years on a new bike warranty and then the extended kicks in if you have that. I think my 3rd radio is getting ready to go out again just a couple weeks before my 2 years. I believe under the extended warranty they push refurb units. If mine goes again I will just send it to iron cross. I've never heard of anybody having any problems after they service them.
Had this,dealer replaced radio.It got progressively worse as I waited for new radio.
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6th Gear
Joined: Dec 2008
Posts: 12
Likes: 0
yup, mine is on it's way out, does it a couple times a day now. BTW, not sure if anybody has mentioned this yet or not, a temp solution instead of powering the radio off and rebooting is to toggle the speaker rocker switch but even this will stop working after a week or so. will be sending mine to iron cross in a couple weeks. wonder if i have the record, 4th radio within 2 years 
BTW, the more times you take it to the dealer to have it replace the longer they take. i believe this is a function of the MoCo bureaucracy where they scare the dealer into thinking that they will have to pay for the replacement if they don't trouble shoot the problem.
BTW, the more times you take it to the dealer to have it replace the longer they take. i believe this is a function of the MoCo bureaucracy where they scare the dealer into thinking that they will have to pay for the replacement if they don't trouble shoot the problem.