My dragonfly experience
My dragonfly experience
I purchased an unpainted fairing and picked it up in Reno. I went to do the install on it and noticed that the inner fairing had scribe marks for gauges or speakers. This wouldnt bother me too much except for the fact that I wasnt planning to paint the bike until next spring. I know this wasnt like this on other unpainted fairings sold in Reno. When I called Dragonfly to ask about this, I was told thats normal and just color sand it down. BS, the scribe marks are too deep! During my install I noticed that duct tape was applied to the top radio, (water barrier?). Also purchased a 12 adapter and it just came with receptacle and no cover, cap or plug. With window trim installed it was flush on both ends with the top fairing compared to 3/16 in the middle, more sanding to be done. No bolts were included for the mounting brackets, had to purchase. I emailed them with pictures and nobody has contacted me back, been over a week. Has anybody else had this type of issues with a Dragonfly fairing? What were your experiences like? Bryn
Outstanding HDF Member
Joined: Sep 2005
Posts: 2,893
Likes: 2
From: USA
Hummm ...
Sorry to hear of the problem.
I would not have considered it normal unless I've ordered it that way, and the holes had better of been drilled though not just scribe into the gell coat.
So I guess that also means getting your normal amount that you paid for it, returned with out a 25% re-stocking fee is out of the question too?
Sorry to hear of the problem.
I would not have considered it normal unless I've ordered it that way, and the holes had better of been drilled though not just scribe into the gell coat.
So I guess that also means getting your normal amount that you paid for it, returned with out a 25% re-stocking fee is out of the question too?
Hummm ...
Sorry to hear of the problem.
I would not have considered it normal unless I've ordered it that way, and the holes had better of been drilled though not just scribe into the gell coat.
So I guess that also means getting your normal amount that you paid for it, returned with out a 25% re-stocking fee is out of the question too?
Sorry to hear of the problem.
I would not have considered it normal unless I've ordered it that way, and the holes had better of been drilled though not just scribe into the gell coat.
So I guess that also means getting your normal amount that you paid for it, returned with out a 25% re-stocking fee is out of the question too?
Seasoned HDF Member
Joined: Apr 2008
Posts: 8,051
Likes: 50
From: Florence, MT (Bitterroot Valley)
What a shame. I'm sorry to hear of your problems. I'm so very pleased with my Dead Center fairing that I wish there were some way I could express to you what wonderful customer service they've provided to me every time I either called or emailed them. If there is any way you could return it, I'm confident you'd be happy with Dead Center.
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Joined: Apr 2008
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From: IL
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Dragonfly
I picked up my unpainted fairing at Holister this year and have been very happy. Mine also had the scribe marks on the inner fairing, you didn't get a returned fairing. I rode home and took the fairing off the bike and sent it to the painter, Dragonfly couldn't paint the fairing because I don't have stock HD Colors. I don't know what the duct tape on the radio was for, mine doesn't have it. If you have the extra cash, drill out the holes and put in a volt and oil tempature guage in. I think the total cost for guages and chrome bezels was less than $200. If you do go with the oil temp, don't install the sensor where HD tells you to, there is a much easier way to mount the the sensor, PM me and I'll let you know where I mounted the sensors. My 12 volt didn't have a plug cover either but I picked one up at HD. I did ask about the the cover when I picked mine up and they said that they stopped using the HD one because of cost. HD's is $29 and the one they put in is $6, and they are trying to save you some coin on the fairing.
Also, when I stopped by Reno HD and talked to Dragonfly, they said they were headed to Vegas for a trade show after Reno, maybe this is why you have not gotten any response, they might not be around the office right know.
Also, when I stopped by Reno HD and talked to Dragonfly, they said they were headed to Vegas for a trade show after Reno, maybe this is why you have not gotten any response, they might not be around the office right know.
dragonfly
I picked up my unpainted fairing at Holister this year and have been very happy. Mine also had the scribe marks on the inner fairing, you didn't get a returned fairing. I rode home and took the fairing off the bike and sent it to the painter, Dragonfly couldn't paint the fairing because I don't have stock HD Colors. I don't know what the duct tape on the radio was for, mine doesn't have it. If you have the extra cash, drill out the holes and put in a volt and oil tempature guage in. I think the total cost for guages and chrome bezels was less than $200. If you do go with the oil temp, don't install the sensor where HD tells you to, there is a much easier way to mount the the sensor, PM me and I'll let you know where I mounted the sensors. My 12 volt didn't have a plug cover either but I picked one up at HD. I did ask about the the cover when I picked mine up and they said that they stopped using the HD one because of cost. HD's is $29 and the one they put in is $6, and they are trying to save you some coin on the fairing.
Also, when I stopped by Reno HD and talked to Dragonfly, they said they were headed to Vegas for a trade show after Reno, maybe this is why you have not gotten any response, they might not be around the office right know.
Also, when I stopped by Reno HD and talked to Dragonfly, they said they were headed to Vegas for a trade show after Reno, maybe this is why you have not gotten any response, they might not be around the office right know.