2010s Any Issues
Tourer
Joined: May 2008
Posts: 416
Likes: 0
From: Spokane Valley, Washington State
10,000 miles and the transmission is really howling. I'm currently on the road trying to finish up an 8,000 mile road trip from Washington State to Flordiay Keys and back. I stopped at a fancy Dealer on the road to have it checked. I said I thought the transmission bearings are going. He charged me 85 dollars and told me that, yes they are going. But, he has no parts and wouldn't be able to fix it until next week. So, he said to drive it home. Well, ok. I hope I make it....
Funny thing was that he said that he had just rebuilt a 2010 ultra tranny the day before and that his buddy dealer up the road had done one the week before. Something about a nylon bushing that melts out or fails and that messes up other things. I don't know. Anxious to get her to safe port and get it checked out.
Up to now, I have been beyond thrilled with this bike. I hope this was just a freak thing....
Funny thing was that he said that he had just rebuilt a 2010 ultra tranny the day before and that his buddy dealer up the road had done one the week before. Something about a nylon bushing that melts out or fails and that messes up other things. I don't know. Anxious to get her to safe port and get it checked out.
Up to now, I have been beyond thrilled with this bike. I hope this was just a freak thing....
Last edited by Trek; Jul 4, 2010 at 09:07 AM.
Intermediate
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From: NY
Supporter
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From: N.E. Wisconsin
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Tourer
Joined: May 2008
Posts: 416
Likes: 0
From: Spokane Valley, Washington State
I only quoted the part of your note that I want to address. 10,000 miles, still under warranty and the dealer said yes there is a problem and charged you for looking. I have a problem with that charging you for looking and/or fixing the problem. I thought if there was a problem, such as a bearing failing, while under warranty, all cost related to that failure were covered by warranty. Did I miss something in the new translation?
We have toured every year for the last 11 years and this is the first year I have experienced these kinds of charges.
