Touring Tire Issues
Ultimate HDF Member
Joined: Feb 2006
Posts: 5,190
Likes: 5
From: Eastern Washington
Spent 5 hours at the dealership Saturday while they checked my front tire over. I told them there was a service bulletin out on the D407 front tire and I noticed a distinct whine and vibration at around 50 mph that didn't vary with engine speed. The service writer told me she would have to "look it up" to see if there really was a bulletin. After making me wait five hours, they concluded that it was caused by normal wear, and they could not find any service bulletins for the tire. Charged me $39.87 to take my bike for a spin around the block and performed no actual service. They were quite surprised when I pulled a copy of the service bulletin out of my pocket and reviewed it with them. "Where are you guys getting these things?!" asked the service writer. My response ... "They are all over the Internet, all you have to do is search for them". The service manager is supposed to call me later after he looks over the bulletin. Apparently I am the very first person that has complained about this tire to the dealership. Go figure. I noticed while wandering around the showroom that most of the used 2009 touring bikes for sale still had the d407's with the old tread pattern. You would think they would swap those out before reselling them.
Club Member
Joined: Aug 2009
Posts: 760
Likes: 2
From: South Carolina
Spent 5 hours at the dealership Saturday while they checked my front tire over. I told them there was a service bulletin out on the D407 front tire and I noticed a distinct whine and vibration at around 50 mph that didn't vary with engine speed. The service writer told me she would have to "look it up" to see if there really was a bulletin. After making me wait five hours, they concluded that it was caused by normal wear, and they could not find any service bulletins for the tire. Charged me $39.87 to take my bike for a spin around the block and performed no actual service. They were quite surprised when I pulled a copy of the service bulletin out of my pocket and reviewed it with them. "Where are you guys getting these things?!" asked the service writer. My response ... "They are all over the Internet, all you have to do is search for them". The service manager is supposed to call me later after he looks over the bulletin. Apparently I am the very first person that has complained about this tire to the dealership. Go figure. I noticed while wandering around the showroom that most of the used 2009 touring bikes for sale still had the d407's with the old tread pattern. You would think they would swap those out before reselling them.
Stage III
Joined: Mar 2008
Posts: 3
Likes: 0
From: kansas
2009 street glide
never received a letter but after noticing some cupping on my front tire did some research on this forum. called my dealer they changer it out no question asked. had 11500 miles on it. also the changer front rotors and brake pads free of charge.
Stage I
Joined: Jul 2010
Posts: 1
Likes: 0
Just had my front tire replaced by Harley on my '09 Street Glide with 9500 miles on it. It seems the series 407 tire is the problem and it replaced with the series 408. Just tell the dealer that the front tire shimmies about 30mph and you want tire replaced under warranty. they were most cooperative.
Club Member
Joined: Aug 2009
Posts: 760
Likes: 2
From: South Carolina
FINALLY got the replacement 408 put on today...no charge. Managed to hit just thr right circumstances - not busy & right people there. Maybe I should buy a lottery ticket today!
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