Originally Posted by jtomhd

...is the stuff of legend...legendarily bad!

Some of their stuff looks so cool, and my understanding is that if you live near Hollister, then you go there with your bike and keep on 'em till they get your fit right (sounds cool to me...I'm in the Bay Area.)

But mail order and Corbin? I've read so many bad things about their customer service, I would conclude that they are ******** when they think they can get away with it.

What sucks is that, so what if you can get away with it? Why would you want to?

It's like say there's $20 sitting on the ground that I just saw a guy drop out of his pocket. I know it's his but he doesn't see me watch the bill drop. I can wait a second for him to go away, pocket the money and no one's the wiser, right? I don't want to rip him off (it is a rip-off, by the way, to take something that doesn't belong to you when you know who's stuff it is, no matter how you come across it) not because I'll go to hell in a hand basket; I simply don't want to. We were brought up better than this.

Then again, Corbin's a corporation, with more rights than people, more say than people. I'm a capatalist, through and through, but corporations exist to provide financial gain to individuals without individual responsibility.

I'm sorry that Corbin chooses to burn you. You're not the only one. I've read many, many posts like yours. And when someone wants to reply to my post here defending Corbin, ask yourself, "Did they rip you off too, or are you one the lucky ones?"

My question to Corbin is: why would you want to do stuff like this to people, ignoring their concerns while you take money that really isn't yours (re-stocking fees, charging money to return an item to a shelf, constitute a form of corporate theft as described by the OP, in my opinion.)

There is natural law that trumps man's law, which is an attempt at decency. When we're talking about Corbin's re-stocking fee, of course, we're talking about their policy, not the law, and it's an indecent ploy to keep people's money that they know doesn't belong to them, but as long as they can get away with it...

Natural law dictates that things exist in balance, and the balance is made right inevitably. Whether you are made whole in a reasonable time isn't the point here; you got burned. How long does Corbin flourish while treating customers this way in the face of what's naturally decent?

Not forever. I, for one, wouldn't patronize their business after reading stuff like this many times.

Corbin, you suck.

Originally Posted by F150Marine

Kudos,

Well stated post. I am not re-considering my seat options as I was just about to buy from them.

Originally Posted by BB59

Well their mail order customer service may suck but their business must be doing pretty well. I was at the Hollister factory yesterday having a back rest made for my tour pack to match the seat they made me a few years ago. They are in the middle of a major remodel to their showroom and ride in service facility. There were no less than 20 women cutting and stitching covers. Another few dozen guys building seats.