Got greased by the dealer!
Thread Starter
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Novice
Joined: Sep 2009
Posts: 17
Likes: 3
Got greased by the dealer!
I recently brought my 2011 Road Glide Custom in to our local dealership for the 1000 mile service.Everything seemed fine after I left,but on my next ride I noticed spots of some kind of liquidy substance all over the tank,console,and other areas of the bike after riding for awhile.Well,I cleaned it up with some question in my mind as to what the hell it was.Long story short,the tech that serviced the bike over greased the steering bearing column.They assured me it was because of the summer heat and the problem would go away.Still doing it after every ride.I would think they would use a better grease with more viscosity to not liquify when riding.Anyone else have this happen? It is getting less grease flying now but still I'm still pretty ticked.
Tourer
Joined: Apr 2010
Posts: 309
Likes: 0
From: Pearl River, LA
I have 3 dealers within an hours ride of my house that I've used. The closest- 10 minutes away is the worst. I don't use dealers for anything if I can help it. I got the service manual a jack and this forum. And you get to know your machine and know its been done properly.
Thread Starter
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Novice
Joined: Sep 2009
Posts: 17
Likes: 3
I have 3 dealers within an hours ride of my house that I've used. The closest- 10 minutes away is the worst. I don't use dealers for anything if I can help it. I got the service manual a jack and this forum. And you get to know your machine and know its been done properly.
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Novice
Joined: Sep 2009
Posts: 17
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Thanks for the recommendations.I'll be sure one gets used next time.
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Supporter
Joined: Dec 2006
Posts: 6,724
Likes: 234
From: Altoona, Pa.
THats a tough cal lon greasing that. Sort of like a blind man filling a glass of milk. Just doesnt know when its full until it starts oozing out.
Last edited by cdestuck; Jul 27, 2011 at 08:59 PM.
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Road Warrior
Joined: Mar 2010
Posts: 1,505
Likes: 56
From: Vancouver Island, British Columbia
Use a well known indy...
I contacted our local rip off artists that have screwed many of my friends in the past and decided that a good indy was the answer. I got the word that the grand talley for a first service was in the range of $650 and I chose to get it done at a nice shop for $544, taxes in. That included getting bars installed and heated grips.
Road Master
Joined: Jun 2006
Posts: 812
Likes: 0
From: Jaw-Jaw (Near The BIG Chicken!)
I sure wouldn't go back! Not bad advice on looking for an indy OR another HD dealer that you get good recommendations on. If it was me, I'd take it back every time the grease got on the tank and demand they detail it!