No more kuryakyn for me!!!
Thread Starter
|
Grand HDF Member
Joined: Oct 2010
Posts: 4,618
Likes: 290
From: Johnstown, PA
No more kuryakyn for me!!!
I cant believe this company will not stand behind their products. I bought a rear turn signal light bar (#2098) and one of the lenses fell off while riding. I have been in contact with them directly, and they will not replace the lens. I ended up having to buy a set of lenses, I guess I will have a spare if there junk product fails again.
It is such a shame, I have always liked the Kuryakyn product line, and thought they were a stand up company that would stand behind the products. I guess with this day and age and the climate of the economy, companies would rather save a few dollars rather than keeping a long time customer like myself happy. I will stay away from their products, and find another brand to be loyal to.
It is such a shame, I have always liked the Kuryakyn product line, and thought they were a stand up company that would stand behind the products. I guess with this day and age and the climate of the economy, companies would rather save a few dollars rather than keeping a long time customer like myself happy. I will stay away from their products, and find another brand to be loyal to.
Last edited by steelerdude1; Aug 31, 2011 at 02:41 PM.
Thread Starter
|
Grand HDF Member
Joined: Oct 2010
Posts: 4,618
Likes: 290
From: Johnstown, PA
I went out and bought a new set and they fit in there nice and tight, as they should. there was something wrong with the lost lens from day 1. All I wanted was for them to replace the defective lens bezel before something like this happened.
I should have posted, that it fit in the housing loosely since I bought it. I was in contact with them since day 1. I escalated this since the lens bezel fell out.
I went out and bought a new set and they fit in there nice and tight, as they should. there was something wrong with the lost lens from day 1. All I wanted was for them to replace the defective lens bezel before something like this happened.
I went out and bought a new set and they fit in there nice and tight, as they should. there was something wrong with the lost lens from day 1. All I wanted was for them to replace the defective lens bezel before something like this happened.
Outstanding HDF Member
Joined: Jul 2009
Posts: 2,313
Likes: 5
any time something failed on kury products that i have bought they were quick to replace my parts. for example my front LED turn signal went out and they sent me a new one no questions asked and this was last year.
Trending Topics
Stellar HDF Member
Joined: Feb 2010
Posts: 3,121
Likes: 489
From: sunny florida
sorry to hear , the products I've used from them they stood behind, I had chrome peel on a mirror out of warranty and they replaced it anyway
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Road Captain
Joined: Apr 2011
Posts: 525
Likes: 2
From: Ottawa, Canada, summer, Daytona Beach Florida, winter
I was at Bike week in Daytona this year at the Kuryakyn Display at Destination chatting with one of the reps. I said I had a piece of trim fell off of my Cosair air intake system. He said hold on, came back a few minutes later with a new piece No Charge.
Worked for me, what more can I say.
Worked for me, what more can I say.