Bullshit
Elite HDF Member
Joined: Apr 2006
Posts: 3,948
Likes: 54
From: The Burgh
I just got off the phone with Harley Davidson Extented Service. This company is a 3rd party warranty service. There phone number is 1-800-527-7665, if you would like to call them.
I will attempt to repeat exactly what the customer service told me about doing a simple Stage 1 on my 2009 EGC.
1) If I put an aftermarket tuning on my bike this will void the power train warranty.
2) Also, don't assume if the tuner is sold by a dealer that the power train warranty is good.
3) The tuner has to have a stop sign icon or a traffic sign icon next to it, too not void the power train warranty.
4) If the tuner has a checkerd flag for race next to it, this product will void the power train warranty.
I do not like it, but is what he said. Please call them and verify that if you like.
And, maybe I understood all of this wrong.
Thanks
Hyper
I will attempt to repeat exactly what the customer service told me about doing a simple Stage 1 on my 2009 EGC.
1) If I put an aftermarket tuning on my bike this will void the power train warranty.
2) Also, don't assume if the tuner is sold by a dealer that the power train warranty is good.
3) The tuner has to have a stop sign icon or a traffic sign icon next to it, too not void the power train warranty.
4) If the tuner has a checkerd flag for race next to it, this product will void the power train warranty.
I do not like it, but is what he said. Please call them and verify that if you like.
And, maybe I understood all of this wrong.
Thanks
Hyper
Ultimate HDF Member
Joined: Nov 2008
Posts: 6,682
Likes: 12
I always heed the advice of Howard Clark on extended warranties. That is, don't buy one on anything that already has a warranty. If it will last the life of the factory warranty without failure, the failure rate beyond that is an extremely small percentage.
Last edited by 1931jamesw; Nov 10, 2011 at 05:10 PM.
Tourer
Joined: Nov 2007
Posts: 465
Likes: 10
From: Morgan City La.
I wonder if Harley warranty is like the warranty I had on a Toyoto truck I had ? I had the extened coverage but traded the truck off long before the warranty expired . The Toyoto dealership told me I could get a refund back for the warranty after it was pro rated , I had paid 1500 for the extended coverage , about a year into it I got about 850, back . If so I think I may cancel my extended warranty with Harley , after reading all these comments I dont think Harley will stand behind anything . I did buy the bike second hand and it did have engine work done , cam tunner , exhaust etc. I was told when I bought the bike it would all be covered because the work was all done by that dealership but now I dont think I can trust them .
Seasoned HDF Member
Joined: Aug 2010
Posts: 5,173
Likes: 177
From: East Coast
I just got off the phone with Harley Davidson Extented Service. This company is a 3rd party warranty service. There phone number is 1-800-527-7665, if you would like to call them.
I will attempt to repeat exactly what the customer service told me about doing a simple Stage 1 on my 2009 EGC.
1) If I put an aftermarket tuning on my bike this will void the power train warranty.
2) Also, don't assume if the tuner is sold by a dealer that the power train warranty is good.
3) The tuner has to have a stop sign icon or a traffic sign icon next to it, too not void the power train warranty.
4) If the tuner has a checkerd flag for race next to it, this product will void the power train warranty.
I do not like it, but is what he said. Please call them and verify that if you like.
And, maybe I understood all of this wrong.
Thanks
Hyper
I will attempt to repeat exactly what the customer service told me about doing a simple Stage 1 on my 2009 EGC.
1) If I put an aftermarket tuning on my bike this will void the power train warranty.
2) Also, don't assume if the tuner is sold by a dealer that the power train warranty is good.
3) The tuner has to have a stop sign icon or a traffic sign icon next to it, too not void the power train warranty.
4) If the tuner has a checkerd flag for race next to it, this product will void the power train warranty.
I do not like it, but is what he said. Please call them and verify that if you like.
And, maybe I understood all of this wrong.
Thanks
Hyper
Proverbs 17:22 A merry heart doeth good like a medicine: but a broken spirit drieth the bones.
Grand HDF Member
Joined: Mar 2010
Posts: 3,758
Likes: 3,175
From: Central Indiana
I have inquired about this also...it seems we get various answers from dealerships. In the end it is going to be up to the dealer you use for warranty work, I believe.
When I did the big bore, they said if I did one of the HD "stage" packages I was covered. An aftermarket (non SE) tuner would void my warranty if I had a fuel related issue.
They were sticky about the "stage" thing, even went so far as to say a stage 2 kit (with cams) installed by dealer would be covered, but only if I went with the HD pipes that come with the stage 2 setup. They agreed that this was silly, but that was how it worked.
I basically got the extended warranty for free when I bought the bike, and I plan to have over 150,000 miles on the bike when the 7 years are up, so that is more important to me than a bunch of power mods. Besides, I'm more than happy with 103 stage 1.
When I did the big bore, they said if I did one of the HD "stage" packages I was covered. An aftermarket (non SE) tuner would void my warranty if I had a fuel related issue.
They were sticky about the "stage" thing, even went so far as to say a stage 2 kit (with cams) installed by dealer would be covered, but only if I went with the HD pipes that come with the stage 2 setup. They agreed that this was silly, but that was how it worked.
I basically got the extended warranty for free when I bought the bike, and I plan to have over 150,000 miles on the bike when the 7 years are up, so that is more important to me than a bunch of power mods. Besides, I'm more than happy with 103 stage 1.
Road Master
Joined: Oct 2010
Posts: 901
Likes: 4
From: NH
I was told my more then one dealer that anything installed my a dealer within 6 months is cover by the factory warrantee and that would cross over to the extended one but I know Dealership never lair(HA HA HA). At Smokey Mountain Harley in Tenn they have a package they sell with Cams,exhaust, Tuner removable tour pak etc. which they say is covered.
Elite HDF Member
Joined: Apr 2006
Posts: 3,948
Likes: 54
From: The Burgh
I wonder if Harley warranty is like the warranty I had on a Toyoto truck I had ? I had the extened coverage but traded the truck off long before the warranty expired . The Toyoto dealership told me I could get a refund back for the warranty after it was pro rated , I had paid 1500 for the extended coverage , about a year into it I got about 850, back . If so I think I may cancel my extended warranty with Harley , after reading all these comments I dont think Harley will stand behind anything . I did buy the bike second hand and it did have engine work done , cam tunner , exhaust etc. I was told when I bought the bike it would all be covered because the work was all done by that dealership but now I dont think I can trust them .
This thread basically confirms why I didn't buy an extended warranty, I figure anything major will probably go wrong in the first couple of years (20-30k for me), anything after that, I plan to modify the bike, so if I haven't addressed it in the mod, I'll just take my chances, I've been riding bikes for over 40 years and it's worked so far, so why change?
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Road Master
Joined: Apr 2008
Posts: 1,034
Likes: 1
Not to sound overly insulting, but......Duh.
You modify the bike, the parts you modify aren't going to be warrantied, nor are any aftermarket parts. And before people start waving the Magnuson-Moss Warranty Act around, be aware that it has nothing to do with modifying your bike, and everything to do with how warranties work, and what replacement parts and maintenance items the manufacturer can and can't require you to use.
Once you take it upon yourself to start re engineering your bike, your warranty (or parts of it) may be in jeopardy. Most dealers won't care about a Stage 1, but some might, and that's they're right.
You modify the bike, the parts you modify aren't going to be warrantied, nor are any aftermarket parts. And before people start waving the Magnuson-Moss Warranty Act around, be aware that it has nothing to do with modifying your bike, and everything to do with how warranties work, and what replacement parts and maintenance items the manufacturer can and can't require you to use.
Once you take it upon yourself to start re engineering your bike, your warranty (or parts of it) may be in jeopardy. Most dealers won't care about a Stage 1, but some might, and that's they're right.
So just to update this CF, I spoke to the dealer, who spoke to the owner at same time, this afternoon and they sent out their pick up truck and took it in for them to look at it. They are going to contact the ESP and let me know back in a day r 2.
I would not be having such a time with this if I had owned it since factory. But damn, I just bought it 10-4-11 and it broke with in 3 weeks of owning it and the wife was able to ride it 2 times!!!