ALL BALLS Starter clutch
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Cruiser
Joined: Nov 2007
Posts: 200
Likes: 1
From: Kentucky
ALL ***** Starter clutch
A few weeks age I ordered an all ***** starter clutch for my 08 Ultra. I posted on this forum I was having a problem, the starter would spin but not engage. I removed and re-installed the old part and it worked, (I was only having a problem when the bike was hot). I got on the chat line with J & P Cycles and the tech said it must be the wrong part however the part number was correct for fitment. I returned the part to J & P and got an e-mail showing a $16.48restocking fee! I called customer service and got no satisfaction! I would not recommend J&P or All ***** and I hope this post cost them alot more than $16.48 I then bought a new part from Harley and it works perfect...
Road Master
Joined: Jun 2011
Posts: 974
Likes: 13
From: Chesapeake Virginia
A few weeks age I ordered an all ***** starter clutch for my 08 Ultra. I posted on this forum I was having a problem, the starter would spin but not engage. I removed and re-installed the old part and it worked, (I was only having a problem when the bike was hot). I got on the chat line with J & P Cycles and the tech said it must be the wrong part however the part number was correct for fitment. I returned the part to J & P and got an e-mail showing a $16.48restocking fee! I called customer service and got no satisfaction! I would not recommend J&P or All ***** and I hope this post cost them alot more than $16.48 I then bought a new part from Harley and it works perfect...
Road Master
Joined: May 2008
Posts: 803
Likes: 3
From: Collegeville, PA
If you are looking for a catalog source to order from, I've always preferred Dennis Kirk over JP. DK has live inventory on their website, so you know if a part is in stock before you order it. JP won't tell you until the order is filled (or not). If I order on the weekend I usually have my parts on the porch by Thursday. Most items are at list price, but some are at a mild discount. They only ship a catalog once a year, so you aren't inundated with repeat mailings like JP does.
Road Master
Joined: Jan 2008
Posts: 959
Likes: 5
From: Oswego, IL
I have had good luck with Dennis Kirk also.... Looking for WO575's and its a toss up between Dennis kirk and Amazon........ Yes Amazon. I am surprized in the number of bike parts and the prices Amazon has to offer.
Outstanding HDF Member
Joined: Mar 2009
Posts: 2,216
Likes: 102
From: Central Illinois
JP Cycles has some of the highest prices around. I don't know how they stay in business. I simple Google search will nearly always reveal numerous other choices much cheaper.
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Tourer
Joined: Jan 2008
Posts: 391
Likes: 0
From: Fort Worth, Texas
I have found that M&M has great prices and I purchase many things from them, including my bars and clutch cable.
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Grand HDF Member
Joined: Jan 2012
Posts: 4,459
Likes: 2,893
From: Oklahoma
I have been running the AB starter drive for about 2 years and 20,000 miles, so far so good.
I can see no logic in blaming AB For J & P return policy, did J & P hide their return policy or post it with all the rest of the buy/returning information? If you had installed the new starter drive, I suspect this story would never have been published. If you didn't/don't like the return policy, do business elsewhere. Take responsibility for: not reading the J & P web site thoroughly enough or for changing your mind. Every decision has consequences.
I can see no logic in blaming AB For J & P return policy, did J & P hide their return policy or post it with all the rest of the buy/returning information? If you had installed the new starter drive, I suspect this story would never have been published. If you didn't/don't like the return policy, do business elsewhere. Take responsibility for: not reading the J & P web site thoroughly enough or for changing your mind. Every decision has consequences.