Thanks for the advice..I should know something tomorrow or Monday I think..that is when the warranty guy will come out to check it..

 

Just got word that the esp will not pay because I have a PCV on the bike..somehow that caused the bearing to fail..

 

Your dealer (warranty guy) Sucks !
See if another dealer will help you, either way that's BS !
They know damn well the PCV doesn't have a thing to do with it.

 

I am not real sure what happened..they sent a guy out to inspect it..the tech was sure it would be covered..but they denied it..I am not sure what to think..it will be a big ol' bill..which sux..I am not sure how another dealer can help now that the claim has been made..

 

Wow that really sicks.......
I'd contact the service writer and the "idiot" warrenty advisor and tell them you need an official letter stating the specific reason for the warrenty denial....for your Attourney
And you need a pint sample of the oil that was drained out of it so it can be sent out to a lab to verifiy there is no excees amounts of fuel in the oil to warrant a fuel managment product causing a oiling malfunction.......

 

I'd call the warranty company and threaten a lawsuit.

See here,

http://en.wikipedia.org/wiki/Magnuso...s_Warranty_Act

Who installed the PCV? What did the adjuster do to determine the PCV was the cause of the failure? Oh yeah, that's right.......NOTHING! He just saw it and is using it as a way out of paying what they were paid to cover. What a bunch of BS. I'm hot about it and it's not even mine........

If they don't pay I have a 103" from a 2012 Road King with 7 miles on the clock.

 

too bad u didnt take it off first. these idiots look for anything to deny a claim. there is no way in hell that the pcv caused this definate oil problem. sounds like the spray nozzles just behind the cams in the crank case stopped spraying for some reason. no oil for pistons and rod bearings. the bike still would have run without the pvc whe u took it in .

 

Thanks for the advice I will get the oil..when I called the service center..they told me to call Harley customer service to get the stuff in writing..

I installed the PCV..but your right..I called and asked if the inspector even checked to see if the PCV was plugged in or not and I was told no. But he said it did not matter..the claim would be denied even if the PCV was Velcro'd to the bike and was not being used. I am not sure how much luck I am gonna have convincing them to pay..so I may be interested in the 103..

Yeah I took it in because of a rocker box leak..so I did not expect repairs to grow this much..I also did not know the esp would use that as a denial tool..

 

The ESP is just that, an extended service plan, that was an option to buy. It is not a warranty, by legal definition. It will be hard to throw the magnuson-moss act at them. The esp was not meant to be a "I'm gonna make all kinds of changes to my bike and when it blows up, they will pay for it and I can start over". It will all depend what exclusions are listed in the ESP contract - if it's in the fine print, they may have you by the *****.

 

Well I don't know how it's written but whatever they want to call it, it's a warranty by most peoples definition.

So semantics f@(k the guy who paid for the service in good faith expecting they would honor their end of the agreement when it came time to exercise the claim. How these people sleep at night is beyond me. Since the repair will cost thousands I'd seek legal advice.

If it wasn't the PCV it would be the headlight you replaced or some other part that has no influence on the failure. "SorrySir, the headlight on this motorcycle is not factory and caused your crank fail"

Furthermore, the guy probably has a p!ss poor attitude and no empathy whatsoever. If this was me I'd have to call him cause if I spoke in person he'd be dropped before the end of the conversation.

Slightly OT,

I had a friend who imported a bike into Canada. It was a new bike with 18 months remaining on the warranty. In order to activate the warranty in Canada he had to buy and have the dealer install a speedometer that is in km/h. Funny the DOT has no such requirement. Then he needed to pay for an "inspection" even though the bike had 7 miles-it was a brand new bike. This is $1500. So to get the warranty activated it's $2k and it's ALL a BS money grab cause he got a good deal on a bike. Fast forward to when he needs service. Only one dealer in town so guess where he is on the list when he needs service? Yep right at the bottom. They'll get around to it when they're good and god damned ready.

I don't know why we all continue to accept these horrible business practices. Poor quality control, cheap parts and horrible service.

Last one then I'm done.

I bought a new RKC. Wanted a 120 and the dealer had one (same dealer I bought the bike from). Spoke to the parts manager and asked if he would match the online pricing. Not beat it, just match it. Told him I like to be loyal and would rather give the money to them. Also told him I have cash and ready to buy it-not tire kicking. He says sure, let me look into it and I'll call you back in a few days. Two weeks pass no phone call F@(k him! I bought it online and will never go back to that dealer.

My point with all of this is no one gives a **** anymore. It doesn't matter if you spend $20k or $20 bucks.

I feel better now.