Which Cam?
In regard to installing cams or other performance enhancements, I wanted to comment on the warranty voidation dialogue (I know voidation is not a word, but...). True, thanks to the MM act, it is the legal burden of the dealer to "prove" (in court) that the installation (by someone other than the dealer) of whatever (parts other than HD) caused the customer issue and HD and the dealer is therefore not responsible. Unfortunately, I've never seen a judge nor jury at an HD dealership sitting around waiting to weigh legal arguments, listen to expert witnesses, and render a verdict based upon the customer protections outlined in the MM act. And it would be very unusual for a customer to take an HD dealership to court over a trivial problem (monetarily speaking) in a motorcycle engine that may or may not be the fault of the customer. I can understand a class action suit based on a large scale manufacturing defect that is causing runability or safety issues. But the single-event issue that is created when the dealer's service manager says "Sorry, not covered since it's not HD parts and we didn't perform the installation" is all too common and leaves the customer with little to no leverage unless he takes it to the next step. Personally, I have yet to hear of a single case where a customer has taken an HD dealer to court for denial of warranty service based on cam swaps, head work, header systems, tuners, or other performance enhancing modifications. Maybe there has been such a case, but I am certainly not aware.
So what is your next move? You can buy a whole engine or two with what you have to pay attorneys these days at anywhere from $200 to over $400 per hour. And trust me, with the backlogs in our already slow court system, a single case is guaranteed to last for at least a year or more. So in the end, we lose regardless of the MM act because the legal system is too slow and expensive for most of us to utilize. And those that might choose to utilize it would tangle only with a single local dealer. The remainder of the HD network would care less and go about business as usual.
So in reality, and that's where we exist, that service guy essentially has to prove nothing when he's talking to you unless denial of warranty service is eventually brought to court, which, for all the reasons mentioned and more, probably won't happen.
Problem is, when you have to depend upon the dealer to install this kind if performance upgrade, you get meticulously backed into a corner by his opinions and narrow HD options. And in the end all of this is usually underpinned by a statement such as "And we will warranty the parts if we install them". Remember he wants to sell you all of the hardware that he possibly can and then charge you for installing it. And if he is going to warrant it, then I would get something to that affect in writing on the receipt or in your service records. But get it hard-copy so it can be taken home and stored with your bike records. There is no guarantee that the installation of Screamin' Eagle parts will keep your warranty intact, especially if you do the work yourself. Just ask those that have been down that road.
There are some really good dealers/service depts out there that understand that the HD is the most highly modified motorcycle on the planet. They certainly encourage that with all of their aftermarket parts. But they are quick to warn that some of these performance parts are not "street legal" and intended for track use only. What a crock.
Some of the better dealers don't get bent all out of shape trying to witch-hunt your bike. They will know if it doesn't sound stock. It's pretty easy to determine that without even looking. And they know where to look for the tuners, etc. And they know the lope of the stock cams versus the sound of a different cam. Nobody is fooling anybody. It's best to be honest when asked. You will sleep better.
So I would say to you that you should perform your upgrades and get your bike as you like it. Don't lose any sleep over the warranty. Your dealer will either honor it or he won't. Either way, the sun will come up tomorrow and it may be a good day to ride....maybe to a new dealer!
bearing failure. Got it early and not much hurt other than the oil pump thanks to
that red oil pressure light at idle.
That said...I run the 204s for the reasons previously given. I think you will be happy with either.
Last edited by jmorganroadglide; Dec 9, 2012 at 02:37 PM.
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