Indy has damaged my trust.
Outstanding HDF Member
Joined: Jul 2010
Posts: 2,187
Likes: 11
From: Ladera Ranch, CA
I know $20 is $20, but learn and move on. Your gut feeling has spoken to you and the proof has laid out a guilty scenario. I do the same thing when **** happens. It's best to not dwell on it.....move on. His karma will take care of the rest......
Now go ride!!
Now go ride!!
Stellar HDF Member
Joined: Jan 2013
Posts: 3,466
Likes: 425
From: Illinois
Bring in your own parts to a shop around here,they'll show you the door.
I hope your indy learns this lesson,the money in any business is the PROFIT made from the markup of sales. Hard to make it doing labor only.
Ever take your own food to a restaurant and ask them to cook it for you?
I hope your indy learns this lesson,the money in any business is the PROFIT made from the markup of sales. Hard to make it doing labor only.
Ever take your own food to a restaurant and ask them to cook it for you?
Road Warrior
Joined: Oct 2008
Posts: 1,334
Likes: 17
From: Rosamond, Cali
Did you inspect the 'new' tube before providing it to him? It's not likely it was 'pinched' out of the box, but stranger things have happened, e.g., someone else pinched it, sent it back to the supplier saying something like 'wrong size'...and it was never inspected prior to being shipped out again...to you.
Be certain your old tube was reinstalled.
These are pretty serious accusations toward an individual, basically, that he's a cheat. Suspicion might be enough to keep you from returning. But it's not really enough to be certain the man is a 'cheat'.
alan
Be certain your old tube was reinstalled.
These are pretty serious accusations toward an individual, basically, that he's a cheat. Suspicion might be enough to keep you from returning. But it's not really enough to be certain the man is a 'cheat'.
alan
Bring in your own parts to a shop around here,they'll show you the door.
I hope your indy learns this lesson,the money in any business is the PROFIT made from the markup of sales. Hard to make it doing labor only.
Ever take your own food to a restaurant and ask them to cook it for you?
I hope your indy learns this lesson,the money in any business is the PROFIT made from the markup of sales. Hard to make it doing labor only.
Ever take your own food to a restaurant and ask them to cook it for you?
Grand HDF Member
Joined: Nov 2012
Posts: 3,751
Likes: 459
From: Here and now
Abusolutely. Don't know what this guy was charging for the tire install, but it probably wasn't enough.
Most shops, and essentially every dealership service department have a policy that they will not install parts that the customer brings in. This guy was doing you a favor by installing parts that you bought at rock bottom retail. All the money you saved is money out of his pocket. If you want to support a good shop, buy your parts through them. Or install your parts yourself in your garage.
Next time, take your bike to the dealership, buy the parts through them at full retail, and pay flat rate labor charges. You'd probably be paying somewhere close to 600 bucks for a new rear tire, tube, brake pads, and the labor to install.
Most shops, and essentially every dealership service department have a policy that they will not install parts that the customer brings in. This guy was doing you a favor by installing parts that you bought at rock bottom retail. All the money you saved is money out of his pocket. If you want to support a good shop, buy your parts through them. Or install your parts yourself in your garage.
Next time, take your bike to the dealership, buy the parts through them at full retail, and pay flat rate labor charges. You'd probably be paying somewhere close to 600 bucks for a new rear tire, tube, brake pads, and the labor to install.
Cruiser
Joined: Apr 2013
Posts: 186
Likes: 5
From: philadelphia
The mechanic agreed to install parts that were not purchased at his shop and I doubt anyone forced him. He ruined a new tube and then lied about it.
1. Hes a snake
2. He owes the OP a new tube. Why should the OP buy a new tube that the mechanic ruined??? Yea mistakes happen.....and the person that causes the mistake is on the hook to fix it.
1. Hes a snake
2. He owes the OP a new tube. Why should the OP buy a new tube that the mechanic ruined??? Yea mistakes happen.....and the person that causes the mistake is on the hook to fix it.
Outstanding HDF Member
Joined: Apr 2008
Posts: 2,826
Likes: 1
From: Lynchburg, Va
So if I am reading this correctly, he said HE would refund your 20.00 for the tube if MSS didn't credit your account? Is that right?
If so, how much more would you want him to do?
Shakey
If so, how much more would you want him to do?
Shakey
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Joe Kucinski
Seasoned HDF Member
Joined: Sep 2009
Posts: 25,310
Likes: 2,446
From: Eastern NE
Stuff happens so...don't sweat it. Heck, I hand my teen daughter $20 like they were for a quarter machine & never see any change. You already decided to "nix" the Indy so there's no point in fussing over something this trivial.
Road Master
Joined: Oct 2009
Posts: 785
Likes: 2
From: SE TN
Any pictures of before or after of the tube? Did you inspect the tube prior to giving it to him? Did he try to install the tube, knew that he pinched it, then pulled back out? Maybe it did have a defect that looked similar to a pinched tube? I'm not incredibly familiar with changing tires, but I thought the purpose of always buying a new tube with a new tire was just in case the previous tube was damaged during removal. Maybe MSS had a tube that was previously attempted to be installed, pinched, returned to them as the "incorrect" size tube, then resold as new to you?
Did he admit to damaging the tube? To write off an indy because he might have pinched a $20 tube is a little overboard. He even offered to refund the $20 if MSS didn't, which he does not have to do. Did you talk to him about it?
If he wanted to skirt the issue and be completely negligent, he could have pinched the tube and installed it anyways. Or, he could have left your original tube in there and kept the new tube. The fact he didn't makes me believe he is more trustworthy than how you describe.
If he does claim to be religious and chooses to broadcast that info, don't you think he is aware that anything he does that may contradict those claims would come to light quickly? And usually the thought is that most indys don't try to screw you because they need the positive reputation. Their work and reputation is what they survive on.
It's a $20 tube that never made it onto your wheel. It's not like he forgot a fluid or dropped your bike off the lift. I'd try to work it out with the indy and go from there.
Did he admit to damaging the tube? To write off an indy because he might have pinched a $20 tube is a little overboard. He even offered to refund the $20 if MSS didn't, which he does not have to do. Did you talk to him about it?
If he wanted to skirt the issue and be completely negligent, he could have pinched the tube and installed it anyways. Or, he could have left your original tube in there and kept the new tube. The fact he didn't makes me believe he is more trustworthy than how you describe.
If he does claim to be religious and chooses to broadcast that info, don't you think he is aware that anything he does that may contradict those claims would come to light quickly? And usually the thought is that most indys don't try to screw you because they need the positive reputation. Their work and reputation is what they survive on.
It's a $20 tube that never made it onto your wheel. It's not like he forgot a fluid or dropped your bike off the lift. I'd try to work it out with the indy and go from there.
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