Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

When Will The MOCO Do Something??

Thread Tools
 
Search this Thread
 
Old Oct 14, 2013 | 08:43 PM
  #1  
red.heritage's Avatar
red.heritage
Thread Starter
|
Cruiser
Joined: Aug 2007
Posts: 104
Likes: 2
From: Greenwood, Miss.
Default When Will The MOCO Do Something??

Apparently, most all of the 2014's equipped with the 6.5 Infotainment system are experiencing problems with Auto Voice Control, Display brightness, and Navigation inadequacies. Some have stated that the MOCO is aware of this and is working on a fix.

These bikes have been out for nearly 2 months, which I think is ample time to get a fix out.

Have any of you been told when to expect the update?
 
Reply
Old Oct 14, 2013 | 10:47 PM
  #2  
dusturbd's Avatar
dusturbd
Road Captain
10 Year Member
Photogenic
Photoriffic
Liked
Joined: Nov 2012
Posts: 648
Likes: 22
From: Lakeland FL
Default

only problem I have is the popping and cracking in the speakers on FM only other than that I have had 0 issues to date.
 
Reply
Old Oct 15, 2013 | 04:49 AM
  #3  
Rustrtal's Avatar
Rustrtal
Road Warrior
Joined: Aug 2013
Posts: 1,619
Likes: 57
From: New York
Default

The issues are hardly a big deal. I'd says the ocassional crack in the radio is the most annoying and it doesn't happen all that often. The GPS icon changing from a motorcycle to an arrow after shut off doesn't stop me from enjoying the ride.

Pretty blown out of proportion if you ask me. I'm headed for another 320 mile round trip today!
 
Reply
Old Oct 15, 2013 | 05:45 AM
  #4  
Kesean's Avatar
Kesean
Stellar HDF Member
15 Year Member
Liked
Loved
Community Favorite
Joined: Nov 2010
Posts: 2,576
Likes: 454
From: Maryland
Default

Haven't had any issues. Updated it to the latest software and kept it moving.
 
Reply
Old Oct 15, 2013 | 05:55 AM
  #5  
BlackSpecial's Avatar
BlackSpecial
Road Captain
Joined: Jun 2007
Posts: 547
Likes: 2
From: Oregon
Default

Dealer downloaded the latest update to mine this past Friday. Not sure of the "version" number.
 
Reply
Old Oct 15, 2013 | 06:01 AM
  #6  
convincor's Avatar
convincor
Cruiser
Joined: Sep 2010
Posts: 192
Likes: 1
From: Windsor, CT
Default

Originally Posted by Kesean
Haven't had any issues. Updated it to the latest software and kept it moving.
Same here.
Actually stopped in the dealer and said something about the update and the reply was " there's a update??"
 
Reply
Old Oct 15, 2013 | 06:20 AM
  #7  
WildThang's Avatar
WildThang
Road Master
Joined: Mar 2009
Posts: 855
Likes: 2
From: Bonaire, Ga.
Default

Originally Posted by red.heritage
Apparently, most all of the 2014's equipped with the 6.5 Infotainment system are experiencing problems with Auto Voice Control, Display brightness, and Navigation inadequacies. Some have stated that the MOCO is aware of this and is working on a fix.

These bikes have been out for nearly 2 months, which I think is ample time to get a fix out.

Have any of you been told when to expect the update?
Relax...its software issues that will be eventually fixed. In the software world "2 months" is barely just started... I have software programs for my business that has been in constant revision for years... :-)
 
Reply
Old Oct 15, 2013 | 09:17 AM
  #8  
Road Ranger's Avatar
Road Ranger
Road Warrior
Joined: Apr 2009
Posts: 1,757
Likes: 4
From: Northern Illinois
Default

Originally Posted by Firebike32
It's that the same thing they're telling us with Obamacare?
Why must politics continue to be brought up in a thread regarding the infotainment system. You know there is an area strictly for politics right??
 
Reply
Old Oct 15, 2013 | 03:43 PM
  #9  
red.heritage's Avatar
red.heritage
Thread Starter
|
Cruiser
Joined: Aug 2007
Posts: 104
Likes: 2
From: Greenwood, Miss.
Default

Well, you are apparently a bit different than I. When I pay hard earned money for something I expect to get a product that works as it is supposed to. Why should I "RELAX"? Why should I (and all of the others with similar problems) expect anything other than promptness with fixes?

I'll bet my bottom dollar you would be throwing a genuine hissy fit if your new car wasn't working as it should. Why should H-D be held to a different standard than auto makers.

You allude to your business software being in constant revision. That is the case with most software, but revisions are normally to make a product that is working well work even better. There is a big difference in a revision and a fix.



Originally Posted by WildThang
Relax...its software issues that will be eventually fixed. In the software world "2 months" is barely just started... I have software programs for my business that has been in constant revision for years... :-)
 
Reply
Old Oct 15, 2013 | 04:07 PM
  #10  
lp's Avatar
lp
Seasoned HDF Member
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2006
Posts: 11,459
Likes: 2,987
From: Charleston, SC
Default

Originally Posted by red.heritage
Well, you are apparently a bit different than I. When I pay hard earned money for something I expect to get a product that works as it is supposed to. Why should I "RELAX"? Why should I (and all of the others with similar problems) expect anything other than promptness with fixes?

I'll bet my bottom dollar you would be throwing a genuine hissy fit if your new car wasn't working as it should. Why should H-D be held to a different standard than auto makers.

You allude to your business software being in constant revision. That is the case with most software, but revisions are normally to make a product that is working well work even better. There is a big difference in a revision and a fix.
He's just pointing out that all you CAN DO is relax... So relax. You getting all mad and angry with folks on here ain't gonna change anything but make it so no one will want to help you with anything... Everyone understands it's a problem and many are in the same boat as you so you are not alone.

Furthermore a "fix" can take much longer to implement than a revision and Harley ain't exactly Microsoft.

Or if you want...keep throwing a Hissy if you think that helps.

lp
 

Last edited by lp; Oct 15, 2013 at 04:16 PM.
Reply



All times are GMT -5. The time now is 05:13 AM.