LCD Touch Screen
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Cruiser
Joined: May 2007
Posts: 134
Likes: 6
From: North Texas
LCD Touch Screen
This probably isn't Tri Glide specific but since that's what I ride, I'll post it here. I went out and fired up my 2015 Tri Glide yesterday and my LCD Display went away. Seems that when I first turn on the ignition, the screen comes up as expected. But when I hit the starter and start the engine, the screen goes blank and stays that way. Even more interesting is that if I turn the bike off and then back on, the screen does not come back on. However, after it sets a few minutes, the screen comes back on when I turn on the ignition. But as before, when I hit the starter the screen goes blank again. When it is blank, all audio funtions are gone (i.e. if the radio is playing with just the ignition on and I hit the starter, the screen goes blank and the audio is gone).
Obviously a problem for the dealer since it's under warranty but just curious if anyone else has had this happen to them.
TIA
Obviously a problem for the dealer since it's under warranty but just curious if anyone else has had this happen to them.
TIA
Club Member
Joined: Nov 2009
Posts: 343
Likes: 76
From: Pelham Alabama
Possible....?
Oilcan, I have not experienced this problem with my 16 Tri Glide, but I remembering seeing something on a forum months ago that seemed to indicate if you hit the crank button before the "Accept" screen comes up on the boom box, it can cause the radio to freeze. Again, I am not a HD tech and am just passing this on as an idea. I am sure someone else in this forum will have some experience with this also. I feel sure I have hit the crank before the Accept screen, but I generally wait for it. The "initial" load on the battery when you hit the crank button sometimes looks like it almost blanks the screen anyway. Makes it look like it turned off for just a quick split second. You might want to check your battery with a load tester also.
Last edited by so60; Jan 21, 2017 at 05:42 PM.
Road Master
Joined: Feb 2014
Posts: 1,223
Likes: 394
From: Oak Harbor, OH
Sounds like it may be a voltage issue; either the system is drawing down and the unit isn't seeing the power, or it could be a connector issue, some resistance going on. But that doesn't explain it not coming back up once the alternator kicks in and starts charging. Charging system? Either way, it's definitely a dealer thing.
Oh, I start right off the bat and let the Accept thing time out. Doesn't seem to cause me any issues.
Oh, I start right off the bat and let the Accept thing time out. Doesn't seem to cause me any issues.
Road Captain
Joined: Sep 2015
Posts: 656
Likes: 115
From: Florida
I seldom wait for the "Accept" notification to do anything. As soon as my ignition is turned on I am cranking on starter.
If it was me, and I am just saying this because I hate going back to a dealer, I think I would slip my battery out and go have it tested. You wouldn't think a 2015 OEM battery would need replaced that soon but who knows.
If it was me, and I am just saying this because I hate going back to a dealer, I think I would slip my battery out and go have it tested. You wouldn't think a 2015 OEM battery would need replaced that soon but who knows.
Club Member
Joined: Nov 2009
Posts: 343
Likes: 76
From: Pelham Alabama
New Software Version.
Also, HD released released a new software version 1.20.3 a few days ago. It says it fixes a couple of problems with stuck radio and screens. It might be worth trying it. 
Seasoned HDF Member
Joined: Oct 2012
Posts: 11,226
Likes: 3,049
From: St.Louis Mo.
Trending Topics
It sounds like a low battery.
This could be from the battery being bad, a poor connection, or since it does not come back on after started, possibly your charging system.
Since you are still under warranty, all of the above should be covered.
And yes, I had a similar experience when I inadvertently ran my battery down.
Of course, it could be something else entirely, but the above is most likely.
This could be from the battery being bad, a poor connection, or since it does not come back on after started, possibly your charging system.
Since you are still under warranty, all of the above should be covered.
And yes, I had a similar experience when I inadvertently ran my battery down.
Of course, it could be something else entirely, but the above is most likely.
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Cruiser
Joined: May 2007
Posts: 134
Likes: 6
From: North Texas
With several comments pointing the battery, I'm thinking that may be the culprit. It's still good, but I did notice the last time I started the bike that it did not turn over strong and actually I wondered if it was going to crank it over. It did; it fired; and it ran but I didn't take it out to build it back up. I put a Battery Tender on it today so if and when it charges back up (it is charging), we'll see if that is what it is. No sense taking it to the dealer just to have them tell me I'm too dumb to keep my battery charged in winter. Yea, winter in Texas. Not usually a problem but we had some really freezing nights and days a few weeks back and the bike has just been setting. I'll let you know how it turns out. And again, thanks for the input. Much appreciated.
Thread Starter
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Cruiser
Joined: May 2007
Posts: 134
Likes: 6
From: North Texas
Tada ........ all fixed. It was in fact a low battery causing the problem. Charged the battery over night and now the screen works as it should. Many thanks for the suggestions and the ultimate solution.