Just under the wire
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Joined: Jun 2013
Posts: 75
Likes: 2
From: Buhl, Mn
Just under the wire
Yesterday I get on my bike to go for a ride, and it turned over, but no start. And today, my warranty expires!! Called my dealer this morning, and they say they have no one to come and pick it up. I started getting pissed, and said what kind of customer service is that. So I called back and talked to my salesman, explained the situation, so he said he would look into it. Called
back and said they called their driver in and he would pick it up. He had to drive 60 miles to get it, and I had to take four hrs of time off work, but I guess worth it. Was really starting to get pissed until they changed their tune. Spent 50 grand over there in the last five years. So, all in all, good outcome.
back and said they called their driver in and he would pick it up. He had to drive 60 miles to get it, and I had to take four hrs of time off work, but I guess worth it. Was really starting to get pissed until they changed their tune. Spent 50 grand over there in the last five years. So, all in all, good outcome.
Seasoned HDF Member
Joined: Jan 2005
Posts: 5,859
Likes: 2,507
From: Lake Orion, MI
Hope all goes well.
By the way, if you are able to document a call to the dealer that the bike is having difficulty and the delay is on the part of the dealership, I am certain that the service will be covered.
Also, might be a good time to consider an extended warrenty contract - if you are worried.
By the way, if you are able to document a call to the dealer that the bike is having difficulty and the delay is on the part of the dealership, I am certain that the service will be covered.
Also, might be a good time to consider an extended warrenty contract - if you are worried.
Tourer
Joined: Sep 2014
Posts: 335
Likes: 58
From: Camarillo, Ca
My Ultra did this just a couple of weeks ago right before the 1 year mark & end of my HOG membership. Turned out to be the ignition coil. Would start Rumble Rumble die, start Rumble Rumble die
Best of luck & glad it's going to be covered under warranty. Let us know what they find.
Best of luck & glad it's going to be covered under warranty. Let us know what they find.
Road Captain
Joined: Sep 2013
Posts: 572
Likes: 18
From: Rochester NY
I'll tag along on this one incase it happens to me I'll know what to look for.. Dam warranty.
Cost as much as cars but only gets 2 years.
I could buy the extended warranty but with just a few mods, I doubt they would cover stuff and use the excuses not to.
Cost as much as cars but only gets 2 years.
I could buy the extended warranty but with just a few mods, I doubt they would cover stuff and use the excuses not to.
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Joined: Jun 2013
Posts: 75
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From: Buhl, Mn
Still no word on what's causing it to not start. At least it's in their hands, an not coming out of my pocket.
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Tourer
Joined: Sep 2014
Posts: 335
Likes: 58
From: Camarillo, Ca
I found myself stranded again with the same issue I spoke of before. I'll let you know what they found this time.
https://www.hdforums.com/forum/new-r...ded-again.html
https://www.hdforums.com/forum/new-r...ded-again.html