2014-2024 Touring Models This Section Is For Rushmore and Gen 1 M8 Touring models from 2014 to 2024
Sponsored by:
Sponsored by:

2014 Stereo/Head unit problems thread

Thread Tools
 
Search this Thread
 
Old Aug 29, 2013 | 05:13 PM
  #1  
Crusader45's Avatar
Crusader45
Thread Starter
|
Cruiser
Joined: Jul 2013
Posts: 171
Likes: 1
From: Minnesota
Default 2014 Stereo/Head unit problems thread

As the guinea pig that I am, I purchased a 2014 limited. The automatic speed/volume feature of the stereo does not work. In working with the dealer, they had me update the head unit software, which I did and it still did not solve the problem.

They informed me of two other problems with the unit, one is the display goes blank with no user intervention, and another is the navigation activates also with no user intervention.

For those of you who actually have a 2014 with the advanced head unit, I would like to hear of your experiences or problems with it. And the fixes you did to remedy the problems.

The software update took me all but 5 minutes and is easily done. If you want to do this the update can be found at the following link:

Make sure you choose the correct software (Standard, Premium, or CVO)
http://www.harley-davidson.com/en_US...downloads.html
 
Reply
Old Aug 29, 2013 | 06:06 PM
  #2  
bobros's Avatar
bobros
Road Warrior
Joined: Jun 2006
Posts: 1,443
Likes: 3
From: Behind you
Default

My speed/volume feature also does not seem to work correctly. No other problems yes. I too did the software update.
 
Reply
Old Aug 29, 2013 | 08:47 PM
  #3  
Ghostrider1967's Avatar
Ghostrider1967
Cruiser
Joined: Aug 2013
Posts: 180
Likes: 2
From: New Jersey
Default

I synced my radio to my phone via bluetooth. Works great, but when the gps is running in the backround it cuts the song out. Probably because its giving you the directions turn by turn? The auto volume does not work for me either? Thanks for the info on the new update. I'll download it also. 2014 Flhtk charcoal gray pearl/black.
 
Reply
Old Aug 29, 2013 | 08:57 PM
  #4  
hoethree's Avatar
hoethree
Elite HDF Member
Joined: Apr 2009
Posts: 3,780
Likes: 69
From: Al Bu Ker Key, New Mexico
Default

Lets see what else appears here.
 
Reply
Old Aug 30, 2013 | 05:24 AM
  #5  
timvan's Avatar
timvan
Road Warrior
Joined: Aug 2008
Posts: 1,474
Likes: 1
From: Acworth, Ga
Default

Did you guys really think the new Touchscreen / bluetooth / Gps unit would be trouble free considering the last radio (Harman Kardon) that Harley used for 7 years was never perfected and always had issues,requiring replacement or to be sent to Iron Cross...?
 
Reply
Old Aug 31, 2013 | 03:21 PM
  #6  
dawg's Avatar
dawg
Seasoned HDF Member
Shutterbug
Liked
Loved
Community Favorite
Joined: Jun 2006
Posts: 28,552
Likes: 3,954
From: Vermont
Default

M1346 service bulletin was just released about the software upgrade due to problems. The current version should show

Boom! Box 4.3: R17.1.2
Boom! Box 6.5T/6.5GT: R17.1.1
 
Reply
Old Aug 31, 2013 | 03:33 PM
  #7  
BigDave75's Avatar
BigDave75
Tourer
Joined: Jun 2013
Posts: 316
Likes: 1
From: Oregon
Default

Wow, that was quick!
 
Reply
Old Aug 31, 2013 | 04:21 PM
  #8  
bobros's Avatar
bobros
Road Warrior
Joined: Jun 2006
Posts: 1,443
Likes: 3
From: Behind you
Default

Still buggy post update. Riding down the road listening to music via phone (via bluetooth). Phone rings and as expected the music stops when phone rings. I reject the phone call and all of a sudden the radio starts playing at a very high volume. Volume switch nor radio power switch will work. I pull over, turn off the motor and restart bike. Back to normal.
The problems I've had with the radio (music stopping) are always related to listen to music/XM Radio/Pandora through my phone and receiving a phone call.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Times Harley-Davidson Chucked Tradition Out the Window

 Verdad Gallardo
story-1

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-2

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-4

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-5

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-6

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-7

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-8

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-9

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
Old Aug 31, 2013 | 04:29 PM
  #9  
Lowcountry Joe's Avatar
Lowcountry Joe
Elite HDF Member
Joined: Sep 2007
Posts: 4,928
Likes: 69
From: Near Myrtle Beach, SC
Default

All the time HD had to "actually" test this **** and they still can't get it right on their fancy $1800 touch screen head.
 
Reply
Old Aug 31, 2013 | 04:53 PM
  #10  
d-streetglidr's Avatar
d-streetglidr
Road Warrior
Joined: Oct 2012
Posts: 1,593
Likes: 35
From: South Carolina-First to secede and hopefully the next.
Default

Except for the auto volume control, no problems.

Ghostrider, you're correct about the nav cutting out the volume. You can increase/decrease the nav turn by turn volume by increasing the volume when it's giving directions, ie when your music volume cuts out.
 

Last edited by d-streetglidr; Aug 31, 2013 at 04:57 PM.
Reply



All times are GMT -5. The time now is 10:31 PM.

story-0
7 Times Harley-Davidson Chucked Tradition Out the Window

Slideshow: Harley-Davidson built its reputation on nostalgia, but every so often, the company took a hard left turn into the future.

By Verdad Gallardo | 2026-05-20 11:18:19


VIEW MORE
story-1
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-2
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-3
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-4
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-5
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-6
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-7
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-8
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-9
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE