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Biketronics BT1004 Died?

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Old Apr 3, 2015 | 10:44 AM
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Default Biketronics BT1004 Died?

Last fail near the end of riding season the Sony stereo in my '94 bagger quit working. Just put the "old *****" up for the winter and didn't think much about it until I was going to get it out for the summer, and thought I better troubleshoot the problem. 1st checked the fuses and connections. Took the voltmeter and had no power at the radio. I have power going into the Biketronics unit but not out to the radio. It appears to me the the problem lies in the Biketronics unit. I installed the pigtail that came with the radio and bypassed the Biketronics and the Sony works fine. The biketronics is only a couple years old and cost quite a bit. Is this a typical lifespan? The bagger gets driven very little, mostly the '13 trike. Just wonder what others have experienced. Thx, Bear
 
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Old Apr 3, 2015 | 10:50 AM
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Got one on my 97 Ultra that been there for about 7 years now with no Issues. Pretty sure they have lifetime warranty.
 
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Old Apr 4, 2015 | 04:27 AM
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Originally Posted by rockhousebadboy
Got one on my 97 Ultra that been there for about 7 years now with no Issues. Pretty sure they have lifetime warranty.
Thanks for the reply. I left a voicemail with Biketronics and they called me back yesterday afternoon. Got the unit boxed up and going to send it to them today. Very good customer service. I didn't ask if it had lifetime warranty, just that it got tested and fixed/replaced. Kicking myself that I didn't take care of this last fall when I tucked her away for the winter. I hate removing the fairing. At least I have my trike......
 
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Old Apr 4, 2015 | 07:32 AM
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Checked their site after I replied to your post. ..they brag about their "famous no Hassell lifetime guarantee "...so it sounds like they mean it. Let us no how it goes.
 
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Old Apr 9, 2015 | 05:31 PM
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Originally Posted by rockhousebadboy
Checked their site after I replied to your post. ..they brag about their "famous no Hassell lifetime guarantee "...so it sounds like they mean it. Let us no how it goes.
I dropped the module off at the Post Office on Saturday. When I got home from work today, there was a box in my mailbox. A brand new Biketronic module. Five days turn-around time. Can't beat that with a stick.
 
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Old Apr 9, 2015 | 08:50 PM
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That is awesome customer service, thanks for completing the thread.
 
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Old Apr 9, 2015 | 09:19 PM
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Originally Posted by ZBear
I dropped the module off at the Post Office on Saturday. When I got home from work today, there was a box in my mailbox. A brand new Biketronic module. Five days turn-around time. Can't beat that with a stick.
Good deal.
 
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