Complaint
Elite HDF Member
Joined: Feb 2008
Posts: 3,817
Likes: 2
From: Novi MI
The point is if the light was red for more than a day, the battery isn't charging. After you hooked it up, you should have checked to make sure the battery charged instead of assuming it was working. When you install something, don't you check it's operation to make sure it's installed properly?
Thread Starter
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Tourer
Joined: Apr 2010
Posts: 349
Likes: 0
Most anybody who is going to store an $18000 in a barn for 3 months is going to... 1. make sure it's working properly when first hooked up, and... 2. check on it occasionally, or... 3. have enough sense to take the battery out if they aren't going to be able to check on it occasionally.
If that is what Harley told me to do, when I specifically told them about not riding it for long periods, then I would have done it. Instead, I did what Harley said, put it on a tender which lit up, started charging, and I walked away.
They put those red and green lights on there FOR A REASON.
Like I asked the first time (or did you not comprehend the question), why didn't you send the second one back for a refund? Did you agree to accept the second one unconditionally, with no option to return it? Either way you had the opportunity to get your money back, and opted not to for whatever reason. You have nobody to blame but yourself.
Thread Starter
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Tourer
Joined: Apr 2010
Posts: 349
Likes: 0
The point is if the light was red for more than a day, the battery isn't charging. After you hooked it up, you should have checked to make sure the battery charged instead of assuming it was working. When you install something, don't you check it's operation to make sure it's installed properly?
Elite HDF Member
Joined: Feb 2008
Posts: 3,817
Likes: 2
From: Novi MI
"You don't read so good. I DID follow the instructions and when I DID initially hook it up the charging light was on, so that means it was working. I walked away"
I guarantee the instructions tell you the indicator will switch to green when the battery is charged and that if it doesn't change, there's a trouble shooting guide. YOU assumed it was charging and it wasn't. Why is that a HD defect?
I guarantee the instructions tell you the indicator will switch to green when the battery is charged and that if it doesn't change, there's a trouble shooting guide. YOU assumed it was charging and it wasn't. Why is that a HD defect?
Thread Starter
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Tourer
Joined: Apr 2010
Posts: 349
Likes: 0
First off, anything you buy can have a problem. That's why they give you a warranty. You can buy a $100K + Mercedes and still have problems.
You brought it in before and they "fixed" it? What exactly did they do to it? Did they give you paperwork saying what was done? If so, pull the paperwork out and let us know what was done. If not, call the dealer and ask them.
You said you are 150 miles from the dealer so hopefully there is an auto parts store closer to you. After the battery is charged take it to an auto parts store. Most will have a battery tester that does a load charge. That will tell you if the battery is junk or not.
If the battery is bad I'd just buy one from any aftermarket supplier. Your local parts store may even have one. You don't need and HD branded battery.
Did you check the tender pigtail to make sure it was connected to the battery properly? The dealer installed it but they could have F'd it up.
If the connections are correct I would remove them and plug in the tender to the battery on the bench. Then check the lights for correct operation. Also, put a volt meter on the battery while the tender is connected to see if it's charging.
I know stuff like this can be frustrating but at least it f'd up while in your garage. I've had to do plenty of repairs while in the middle of no where or in bad weather.
You brought it in before and they "fixed" it? What exactly did they do to it? Did they give you paperwork saying what was done? If so, pull the paperwork out and let us know what was done. If not, call the dealer and ask them.
You said you are 150 miles from the dealer so hopefully there is an auto parts store closer to you. After the battery is charged take it to an auto parts store. Most will have a battery tester that does a load charge. That will tell you if the battery is junk or not.
If the battery is bad I'd just buy one from any aftermarket supplier. Your local parts store may even have one. You don't need and HD branded battery.
Did you check the tender pigtail to make sure it was connected to the battery properly? The dealer installed it but they could have F'd it up.
If the connections are correct I would remove them and plug in the tender to the battery on the bench. Then check the lights for correct operation. Also, put a volt meter on the battery while the tender is connected to see if it's charging.
I know stuff like this can be frustrating but at least it f'd up while in your garage. I've had to do plenty of repairs while in the middle of no where or in bad weather.
Elite HDF Member
Joined: Feb 2008
Posts: 3,817
Likes: 2
From: Novi MI
INDICATOR LIGHT OPERATION
RED FLASHING - When the red light is flashing, the AC power is applied to the charger and the microprocessor circuitry is functioning properly. There is no battery connected or there is a problem with the connections between the charger and the battery.
RED - When the red light is on, the battery charger is in the process of fully charging the battery. In order to properly charge large capacity batteries, the charger may remain in this mode for several hours or even days.
APPLICATION INFORMATION
Always operate the charger in a well ventilated area If neither indicator light comes on after you plug in the AC cord, then check the AC power receptacle. If the green indicator light comes on too soon, check the battery and the output connections from the charger.
GREEN FLASHING - When the green light is flashing, and the red light is on, the battery is greater than 80% charged and may be removed from the charger and used if necessary. Leave the battery on charge until the green light is solid whenever possible. Once the green light begins to flash, it will remain flashing until the battery charger output current drops below the optimum recharge threshold, or until the absorption timer expires.
GREEN - When the green light is lit, the battery charger is in the storage mode of charge. In this mode the charger will maintain the battery at full charge.
RED & GREEN ALTERNATING - This will indicate either a reverse polarity connection where the charger output cables connect to the battery, a sulfated batttery, a corroded battery terminal, or other high resistance output connection..
RED FLASHING - When the red light is flashing, the AC power is applied to the charger and the microprocessor circuitry is functioning properly. There is no battery connected or there is a problem with the connections between the charger and the battery.
RED - When the red light is on, the battery charger is in the process of fully charging the battery. In order to properly charge large capacity batteries, the charger may remain in this mode for several hours or even days.
APPLICATION INFORMATION
Always operate the charger in a well ventilated area If neither indicator light comes on after you plug in the AC cord, then check the AC power receptacle. If the green indicator light comes on too soon, check the battery and the output connections from the charger.
GREEN FLASHING - When the green light is flashing, and the red light is on, the battery is greater than 80% charged and may be removed from the charger and used if necessary. Leave the battery on charge until the green light is solid whenever possible. Once the green light begins to flash, it will remain flashing until the battery charger output current drops below the optimum recharge threshold, or until the absorption timer expires.
GREEN - When the green light is lit, the battery charger is in the storage mode of charge. In this mode the charger will maintain the battery at full charge.
RED & GREEN ALTERNATING - This will indicate either a reverse polarity connection where the charger output cables connect to the battery, a sulfated batttery, a corroded battery terminal, or other high resistance output connection..
Thread Starter
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Tourer
Joined: Apr 2010
Posts: 349
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I assumed it was charging because the red light was on. Does that answer your question?
Having learned that batteries draw down when not used, I also figured, incorrectly as it turns out, that the tender would periodically charge (i.e. the light would go from green to red) when the battery went down, and then go green again when charged again.
Having learned that batteries draw down when not used, I also figured, incorrectly as it turns out, that the tender would periodically charge (i.e. the light would go from green to red) when the battery went down, and then go green again when charged again.
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Seasoned HDF Member
Joined: Sep 2007
Posts: 9,741
Likes: 1,599
From: Danbury CT
So which charger are you using? I assume the Deltran Battery Tender JR. and the light sequence above would be correct. I have the exact HD OEM unit made by Deltran. The only difference is the color indicator. Amber=charging, blinking green=80%, solid green is full. Red is a fault.
Outstanding HDF Member
Joined: Mar 2006
Posts: 3,411
Likes: 22
From: Connecticut
Well, sorry to say that I've followed this thread from the beginning.
In an attempt to prove to myself that I do have a life I am leaving this puppy as it meanders through cyber-space without me.
Hope all turns out well!!!
Sammi
In an attempt to prove to myself that I do have a life I am leaving this puppy as it meanders through cyber-space without me.
Hope all turns out well!!!
Sammi