Complaint
If you've been reading this thread, then you are up to date, to this morning. Here's the rest of the story (so far). This morning the "high end" NAPA charger, on the removed battery, indicated it was fully charged. I took the charger off, checked the voltage, and got 12.98 (that's within a minute of taking the charger off; you are supposed to wait an hour to test again for a better reading, which I will do). In any event, I put the tender on the battery, out of the bike. Within 30 seconds it went to green flashing and then within minutes (not sure how many because I left to do something else) it went to steady green. That tells me, in my lay-NON-mechanic opinion, that the charger is good, the tender is good and the battery is good. Something is wrong with the bike because this **** only fails to go green when the battery is in the bike. That brings me to the next step, which is checking the bike. That is over my head. You know why? Because I bought the ****ing bike to ride, not to diagnose, hand hold, baby sit, re-learn a new trade, work on in the shop while drinking beer with the buddies, etc. Maybe that's part of the Harley deal. My bust.
If I go to a seller and he sells widget for $1.00 at any quantity and I order 100 widgets and he gives me 75, then I owe $75.00. What a novel concept. If I pay $18k for a bike that starts and that I can ride and I get one that doesn't, then maybe I should get some money back for all the time and trouble. That would be a novel concept when dealing with two honorable parties, wouldn't it? But you guys are all correct: I am naive about that, and that is not the way the world works. I got ****ed and I need to tuck my tail between my legs, brake out the KY Jelly and enjoy my new relationship with another American icon. That is what I will do.
I'll read back through the constructive comments and see if there is any other simple things I can do to check the bike before taking it in.
Man, if your have this much of a problem troubleshooting a simply battery issue, maybe
a Harley is not for you. Try to get to know your bike a little better, use the manual, and check some of things they do on a service, do your own oil changes, you will get to know the bike better doing these simple things.
At least it sounds like you have a plan now, and are doing something about it instead of falling for all the bashing, and teasing going on, didn't take much to get you going, get some thicker skin if you plan on staying around here for the fun.
Now, after you charge it up, take it to your local parts store and have it load tested, then you will have your answer.
A good lot of us that own these "icons" are fiercely loyal to our machines, with all of their inherent quirks and maintenance issues. To us, that's part of the experience of owning them. Like any machine, part of the cost of ownership is a little tweakin' and cussin' now and then.
You may or may not have a "Harley" issue. Think back through your brief period of ownership; what's changed? Once you find that, more than likely your issue may be in close proximity to that. It could very well be something done during your 1000k service.
I would say to be patient, work through this issue with your dealer and enjoy the ride once things are taken care of. You'll be a bit more wiser and better equipped for the next little hurdle that ownership provides. If not, accept your losses and move on. You'll live longer without the unnecessary frustration. Take care sir...
A good lot of us that own these "icons" are fiercely loyal to our machines, with all of their inherent quirks and maintenance issues. To us, that's part of the experience of owning them. Like any machine, part of the cost of ownership is a little tweakin' and cussin' now and then.
You may or may not have a "Harley" issue. Think back through your brief period of ownership; what's changed? Once you find that, more than likely your issue may be in close proximity to that. It could very well be something done during your 1000k service.
I would say to be patient, work through this issue with your dealer and enjoy the ride once things are taken care of. You'll be a bit more wiser and better equipped for the next little hurdle that ownership provides. If not, accept your losses and move on. You'll live longer without the unnecessary frustration. Take care sir...
If I do sell the bike, I hope I can find someone who appreciates the whole package cause I will be up front about the issues, but I don't want to take a bath either. I'll take the battery out, pay someone to set it up for long term storage, and then put it away before I lie or take a bath. Maybe my son will like it when he gets old enough to drive.
Last edited by James Riley; Feb 22, 2012 at 11:00 AM.
The Best of Harley-Davidson for Lifelong Riders
If I do sell the bike, I hope I can find someone who appreciates the whole package cause I will be up front about the issues, but I don't want to take a bath either. I'll take the battery out, pay someone to set it up for long term storage, and then put it away before I lie or take a bath. Maybe my son will like it when he gets old enough to drive.
If the battery is okay, then put it back in the bike ans see what happens. If it still doesn't start take it back to the dealer! Discuss the previous "repair" and find out exactly what they did to fix it. They may have just charged the battery and left it at that.
You paid a lot of money for the bike but it comes with a warranty. Anything can have problems so take advantage of the warranty. My folks paid $80K for a new Jaguar and had to bring it in for a couple warranty repairs. That's life!
My advice in dealing with the dealer is to be firm but no belligerent. Speak to the service manager or GM and let them know you live 150 miles away and don't want to have to bring the bike in repeated times. Drop it off and leave it with them until they fix it. make sure they know to let the bike sit for several days before trying to start it.
If they can't fix it try another dealer or maybe call the factory rep. Good luck.






