dealer service question

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Apr 28, 2005 | 11:27 AM

MoesSS

Thread Starter

Cruiser

Joined: Feb 2005

Posts: 122

Likes: 0

From: Beaverton OR

dealer service question

My dealer just told me that its Harleys policy to replace everything (i.e. gaskets seals) even if they are not bad. OK I can understand this to a point but they told me if they didnâ€™t replace my drain plug it could void my warranty. Have any of you had the same BS feed to you?

Apr 28, 2005 | 11:37 AM

Pelonz

Stellar HDF Member

Joined: Jan 2005

Posts: 2,669

Likes: 3

From: SoCal - 661

RE: dealer service question

Drain plug ?....guys paid on commision and every $1 adds up. And as a general rule to replace all seals and gaskets thats BS IMHO

Apr 28, 2005 | 11:48 AM

billnourse

Seasoned HDF Member

Joined: Dec 2004

Posts: 7,934

Likes: 43

From: Bloomfield, NM

RE: dealer service question

Just more ways to get your money. I have shop manuals for both of our bikes, and in the detailed instructions for changing fluids, ther is no mention of changing drain plugs unless ther is something wrong with the one you have. In fact I think it says to change the O rings "If" they are bad.

Regards,

Bill

Apr 28, 2005 | 01:24 PM

Terry TK

Big Kahuna HDF Member

Joined: Feb 2005

Posts: 20,310

Likes: 160

From: San Antonio Texas

RE: dealer service question

Maybe if they are rebuilding your whole motor. Never heard B.S. about drainplug!

Terry

Apr 28, 2005 | 01:37 PM

MoesSS

Thread Starter

Cruiser

Joined: Feb 2005

Posts: 122

Likes: 0

From: Beaverton OR

RE: dealer service question

I am going to take my service manual down with me and show them that it does not need to be replaced.

Apr 28, 2005 | 02:46 PM

oldgeezer

Grand HDF Member

Joined: Dec 2004

Posts: 4,513

Likes: 4

From: Midland, TX

RE: dealer service question

Then tell them you are going to put this episode on the Stealers and Dealers website. What they were trying is a crock.

Apr 28, 2005 | 03:52 PM

MoesSS

Thread Starter

Cruiser

Joined: Feb 2005

Posts: 122

Likes: 0

From: Beaverton OR

RE: dealer service question

I would but i am in England the this dealer is the only one that deals with us spec bikes. I am going on a cruz with the hog chapter from anouther dealship on monday. Hope fully i can get them to service my bike next time.