M8 problems
Seasoned HDF Member
Joined: Jan 2008
Posts: 13,674
Likes: 11,462
From: State of Confusion
Offered $2700 less than purchase price before taxes and fees"
yup, he's ready to bail on it at 1000 miles because they installed a fix, and expects them to reimburse him close to what he paid for it ..anybody expecting perfection from a Harley is misguided and disillusioned and should buy a Yamaha if top priority is trouble free..what happens when he has a cracked heat shield, or bad wheel bearings, etc etc, and they take care of those..he'll probably just be miserable over it all..you buy a Harley you should expect some issues and accept and deal with them or don't buy one in the first place
Road Warrior
Joined: Apr 2017
Posts: 1,451
Likes: 230
From: United States
I spoke to a couple of dealers and asked them if they had the sumping under control and if the bikes their now selling have had the vent kit installed.
I was told Im sorry I cant answer that
Then I said , So your expecting someone to come in a buy a new bike for top dollar and wait for the sumping problem to raise its head and then your going to contact mothership HD and have it fixed under warranty ?.
I was told Let me know if I can help you with anything else Then he walked off.
Hell of a way to make a sale.
Gee Wiz 🙄
Member
Joined: Jul 2009
Posts: 4,310
Likes: 1,079
"2019 electra glide standard took in for 1000 mile service. Found oil transfer and they put in a primary vent kit.Asked about them taking the bike back and they offered me $2000 less than I paid for it to trade on another bike lol. Guess I won't be buying another one from them.
Offered $2700 less than purchase price before taxes and fees"
yup, he's ready to bail on it at 1000 miles because they installed a fix, and expects them to reimburse him close to what he paid for it ..anybody expecting perfection from a Harley is misguided and disillusioned and should buy a Yamaha if top priority is trouble free..what happens when he has a cracked heat shield, or bad wheel bearings, etc etc, and they take care of those..he'll probably just be miserable over it all..you buy a Harley you should expect some issues and accept and deal with them or don't buy one in the first place
Offered $2700 less than purchase price before taxes and fees"
yup, he's ready to bail on it at 1000 miles because they installed a fix, and expects them to reimburse him close to what he paid for it ..anybody expecting perfection from a Harley is misguided and disillusioned and should buy a Yamaha if top priority is trouble free..what happens when he has a cracked heat shield, or bad wheel bearings, etc etc, and they take care of those..he'll probably just be miserable over it all..you buy a Harley you should expect some issues and accept and deal with them or don't buy one in the first place
Now there’s a ringing endorsement of a brand and a product. A guy works hard and saves up to buy a product in today’s computerized age of design, manufacturing.and quality control. The product has premium + pricing, up to $49,000. That product has some major issues dealing with the engine, transmission, leaking speedos, wheel bearings, speakers and a half dozen other issues.
The company instead of investing to redesign or permanently correct these flaws instead spends their R&D $ on an entirely new line of products.
But according to some of you, the problem is the guy with too high of an expectation for the product. He should have expected those problems because... well .... its a Harley.
With that thinking its no wonder Harley is losing sales and market share. Its also no wonder why younger guys are looking elsewhere for their motorcycle recreation.
Based on this thinking, should anyone buying a Harley Livewire or Adv bike or a moped EXPECT serious issues BECAUSE its a Harley? And is it their fault for buying one when those issues develop and they are dissatisfied? Wow, crazy thinking.
Last edited by Heatwave; Aug 23, 2019 at 03:18 AM.
Seasoned HDF Member
Joined: Jan 2008
Posts: 13,674
Likes: 11,462
From: State of Confusion
Now theres a ringing endorsement of a brand and a product. A guy works hard and saves up to buy a product in todays computerized age of design, manufacturing.and quality control. The product has premium + pricing, up to $49,000. That product has some major issues dealing with the engine, transmission, leaking speedos, wheel bearings, speakers and a half dozen other issues.
The company instead of investing to redesign or permanently correct these flaws instead spends their R&D $ on an entirely new line of products.
But according to some of you, the problem is the guy with too high of an expectation for the product. He should have expected those problems because... well .... its a Harley.
With that thinking its no wonder Harley is losing sales and market share. Its also no wonder why younger guys are looking elsewhere for their motorcycle recreation.
Based on this thinking, should anyone buying a Harley Livewire or Adv bike or a moped EXPECT serious issues BECAUSE its a Harley? And is it their fault for buying one when those issues develop and they are dissatisfied? Wow, crazy thinking.
The company instead of investing to redesign or permanently correct these flaws instead spends their R&D $ on an entirely new line of products.
But according to some of you, the problem is the guy with too high of an expectation for the product. He should have expected those problems because... well .... its a Harley.
With that thinking its no wonder Harley is losing sales and market share. Its also no wonder why younger guys are looking elsewhere for their motorcycle recreation.
Based on this thinking, should anyone buying a Harley Livewire or Adv bike or a moped EXPECT serious issues BECAUSE its a Harley? And is it their fault for buying one when those issues develop and they are dissatisfied? Wow, crazy thinking.
Member
Joined: Jul 2009
Posts: 4,310
Likes: 1,079
But suggesting customers shouldn’t be disappointed in major flaws because they should have EXPECTED poor designs when paying premium $ for a Harley seems like madness to me.
I buy all products expecting thoughtful, innovative, well designed and well made products, particularly when I pay a premium for that product. Suggesting customers should expect inferiority BECAUSE its a Harley explains exactly why sales are now at a 20 yr low.
Seasoned HDF Member
Joined: Jan 2008
Posts: 13,674
Likes: 11,462
From: State of Confusion
That makes sense with any choice in products - to buy products that meet your wants and needs.
But suggesting customers shouldnt be disappointed in major flaws because they should have EXPECTED poor designs when paying premium $ for a Harley seems like madness to me.
I buy all products expecting thoughtful, innovative, well designed and well made products, particularly when I pay a premium for that product. Suggesting customers should expect inferiority BECAUSE its a Harley explains exactly why sales are now at a 20 yr low.
But suggesting customers shouldnt be disappointed in major flaws because they should have EXPECTED poor designs when paying premium $ for a Harley seems like madness to me.
I buy all products expecting thoughtful, innovative, well designed and well made products, particularly when I pay a premium for that product. Suggesting customers should expect inferiority BECAUSE its a Harley explains exactly why sales are now at a 20 yr low.
Seasoned HDF Member
Joined: Apr 2015
Posts: 6,863
Likes: 3,727
From: St. Charles, MO
Hint: They're SAE.
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Road Warrior
Joined: Apr 2017
Posts: 1,451
Likes: 230
From: United States
Everything else Ive owned has been made in the modern world.
Wiz 🍻
Seasoned HDF Member
Joined: Apr 2015
Posts: 6,863
Likes: 3,727
From: St. Charles, MO
That makes sense with any choice in products - to buy products that meet your wants and needs.
But suggesting customers shouldnt be disappointed in major flaws because they should have EXPECTED poor designs when paying premium $ for a Harley seems like madness to me.
I buy all products expecting thoughtful, innovative, well designed and well made products, particularly when I pay a premium for that product. Suggesting customers should expect inferiority BECAUSE its a Harley explains exactly why sales are now at a 20 yr low.
But suggesting customers shouldnt be disappointed in major flaws because they should have EXPECTED poor designs when paying premium $ for a Harley seems like madness to me.
I buy all products expecting thoughtful, innovative, well designed and well made products, particularly when I pay a premium for that product. Suggesting customers should expect inferiority BECAUSE its a Harley explains exactly why sales are now at a 20 yr low.
I'm on my third Harley. I've had Honda's, Kawasaki's, and a Suzuki. Yet I aspired to own a Harley, and will never go back, even though the Harley requires a little more attention and TLC.
The dealer fixed the problem. Expecting a full refund after 1,000 miles for a problem that has been fixed is unrealistic for Harley, and for all other brands of motorcycles, cars, lawn mowers, hair dryers, etc.
Heatwave, you've had more issues than most. I get that you're pissed - who wouldn't be? And yet - HD has gone to great lengths to make you whole. At the end of the day, that's about all anyone can ask, IMHO.