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Old Jul 17, 2017 | 10:05 AM
  #731  
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Originally Posted by teedoff65
So just got off the phone with the service manager I assume. I told him the bike still pulls left when riding hands off the bars. He said they checked everything on the bike and there was nothing else they could do. Then said all the RGS pull left.

Then said oh well if I call corp and tell them it only pulls left when you take your hands off the handlebars, they will laugh at him and thats not covered under warranty.

He said I could come in a test ride another rgs and I would see it pulls left as well. I told him I would definitely ride another one but at a different dealership.
That's a damn lie... mine doesn't. Sorry to hear about your issue; I hope you find a reputable dealer who won't give you the old "they all do that" nonsense.
 
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Old Jul 17, 2017 | 10:10 AM
  #732  
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Originally Posted by QNman
That's a damn lie... mine doesn't. Sorry to hear about your issue; I hope you find a reputable dealer who won't give you the old "they all do that" nonsense.
Yeah I know. Going to talk to one of the owners this coming weekend.

Also I did test drive one at another dealership with NO pull. Now I have a 15 lb weight in my right bag and it tracks straight.
 

Last edited by teedoff65; Jul 17, 2017 at 10:25 AM.
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Old Jul 17, 2017 | 10:21 AM
  #733  
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Originally Posted by teedoff65
Yeah I know. Going to talk to one of the owners this coming weekend.

Also I did test drive one at another dealership with NO pull. Not I have a 15 lb weight in my right bag and it tracks straight.
I wish you the best of luck, sir. I am blessed to have a fantastic dealership 15 minutes from my house (St. Charles Harley-Davidson). I hope there's a light at the end of your tunnel.
 
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Old Jul 17, 2017 | 10:31 AM
  #734  
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Originally Posted by checkers
I would like to be a fly on the wall to listen to the phone conversation when the Service Manager tells the Harley tech line person that the customer complaint is "the bike pulls left when I let go of the handlebars". Really?
As far as having to justify taking your hands off the bars, you don't, but again, really?
Is there an issue with the bike? Likely there is.
Patient "Hey Doc, my arm hurts when I do this"
Doc "Well, don't do that with your arm"
IMO- Whether your hands free or not, the bike is pulling left indicating something is preventing the bike from tracking straight ( on a flat road). Its still doing it when your hands are on the grips but your just compensating for it. No reason for a bike to do that if its set up right.
 

Last edited by stixvrad; Jul 17, 2017 at 02:04 PM.
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Old Jul 17, 2017 | 11:30 AM
  #735  
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It's my bet that some bikes do and some don't.. IIRC a little pressure on my right cheek keeps my RK going straight. If you can counterbalance enough to keep going straight I wouldn't worry about it.. If you can't you have issues. Unfortunately there there is not much they can do about the issue since 2009 when HD removed the adjustment from the front motor mount.. It's likely due to a tolerance stack-up in the drivetrain that is causing the weight of the bike to be shifted off center and the wheels slightly out of line.. Tossing a shim under one of the front rubbers could possibly bring it back in line..

Nice thing about the 08 and earlier baggers was that you could adjust the front and top mounts to line things up.. HD removed the to adjustment in 08 and the bottom in 09 so you are likely up to the mercy of production tolerances.

It will be interesting to see what the dealers say..
 
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Old Jul 17, 2017 | 11:53 AM
  #736  
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2 week-old 2017 Road King.
1,100 miles - with 1st service completed.
No issues.
 
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Old Jul 17, 2017 | 12:20 PM
  #737  
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Originally Posted by Max Headflow
It's my bet that some bikes do and some don't.. IIRC a little pressure on my right cheek keeps my RK going straight. If you can counterbalance enough to keep going straight I wouldn't worry about it.. If you can't you have issues. Unfortunately there there is not much they can do about the issue since 2009 when HD removed the adjustment from the front motor mount.. It's likely due to a tolerance stack-up in the drivetrain that is causing the weight of the bike to be shifted off center and the wheels slightly out of line.. Tossing a shim under one of the front rubbers could possibly bring it back in line..

Nice thing about the 08 and earlier baggers was that you could adjust the front and top mounts to line things up.. HD removed the to adjustment in 08 and the bottom in 09 so you are likely up to the mercy of production tolerances.

It will be interesting to see what the dealers say..
You quite possibly may be right. But the one and only other RG I drove sat didnt pull other than a slight pull at times, most likely due to the road.

I cant just shift my weight to get ot to track straight. I've leaned as far to the right as to be completely outside my right side mirror.....25 degrees I'd say and even then it still wanted to veer left.

And again, the issue isnt that it pulls. Its that the pulling might indicate something is out of line enough to cause issues. Had I drove the one sat and it pulled like mine i would chalk it up to "they all pull" mindset.

Aside from that though, is how the service manage acted and the lies he told, which I will address with the owner this weekend. For now, the engineered 15 pound weight fix is working fine.
 
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Old Jul 18, 2017 | 03:00 PM
  #738  
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Originally Posted by Uboofer
Well the shop called with a update on my SGS. It appears that there is a manufacturer defect on the push rod cover that is causing the oil leak. That part is on backorder but the dealer contacted a partner dealer that has the part. Should be in Monday. My guess I won't get my bike back until Tuesday at the earliest. That's 2 week downtime on a new bike. Once again not pleased
Went to the shop to check on the bike repair. The part wasn't in but should be here tomorrow. With ant luck I'll be riding again tomorrow night. They showed me the defect and there is a dent at the top of the lower pushrod cover that isn't allowing the o--ring to seal the oil in. They said they watched it leak right out the back side of the cover. The dent wasn't very big.
 
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Old Jul 19, 2017 | 09:52 AM
  #739  
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Default Morning from hell....

Well, my morning started out interesting... was leaving for work, went to start my SGS, turned the ignition and nothing happened... Looked at the ODO display and it said somehting like "ENTER PIN". I had my fob in my backpack which was inside my saddle bag, so I grabbed it thinking it was out of range or something. Held it in my hand, tried again, same thing.

Figured it was just the battery so I ran inside and changed the battery of the fob, came back out, and the bike started. Damn oil light on AGAIN. Pulled out of the driveway, got to the corner and the oil light went out (usually goes out once I get going).

Driving down the road about a mile and the bike just cuts out on me. Check engine light comes on, oil light comes on, no power, engine dead. Luckily I was in front of a school so I coasted in, tried to put the bike in second gear to start it back up while i was coasting, but no-go. Pushed this 1000 lb beast up a small hill, put it on its kickstand and rooted around in my vest to find my phone to call the dealership, while trying to restart the bike. It wouldn't even turn over. Tried about 3 or 4 times.

As I was looking for the dealership number and trying to cool off, I noticed the hazard lights were on for whatever reason and my phone was still connected via bluetooth, even though the bike was turned off. Not sure what that means. Sat there for a minute and then decided to try to start the bike again. It started and I drove it back to my house and parked it. Called the dealership and they are sending someone over to pick it up sometime today.

Pretty bummed.

Of note: About 75% of the time that I start the bike up after it has been sitting for the day, the check oil light comes on and the info screen says "check oil". It eventually goes away once I get down the road, but the times vary. It always goes off though. Never had the bike die on me like this morning.

Anyone know what it could be? Stuck valve? Bad oil pump? Driver error?

EDIT: Bike has less than 800 miles. Already had the tranny rebuilt ~200.
 

Last edited by Nuke_Disaster; Jul 19, 2017 at 09:55 AM.
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Old Jul 19, 2017 | 10:09 AM
  #740  
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Originally Posted by Nuke_Disaster
Well, my morning started out interesting... was leaving for work, went to start my SGS, turned the ignition and nothing happened... Looked at the ODO display and it said somehting like "ENTER PIN". I had my fob in my backpack which was inside my saddle bag, so I grabbed it thinking it was out of range or something. Held it in my hand, tried again, same thing.

Figured it was just the battery so I ran inside and changed the battery of the fob, came back out, and the bike started. Damn oil light on AGAIN. Pulled out of the driveway, got to the corner and the oil light went out (usually goes out once I get going).

Driving down the road about a mile and the bike just cuts out on me. Check engine light comes on, oil light comes on, no power, engine dead. Luckily I was in front of a school so I coasted in, tried to put the bike in second gear to start it back up while i was coasting, but no-go. Pushed this 1000 lb beast up a small hill, put it on its kickstand and rooted around in my vest to find my phone to call the dealership, while trying to restart the bike. It wouldn't even turn over. Tried about 3 or 4 times.

As I was looking for the dealership number and trying to cool off, I noticed the hazard lights were on for whatever reason and my phone was still connected via bluetooth, even though the bike was turned off. Not sure what that means. Sat there for a minute and then decided to try to start the bike again. It started and I drove it back to my house and parked it. Called the dealership and they are sending someone over to pick it up sometime today.

Pretty bummed.

Of note: About 75% of the time that I start the bike up after it has been sitting for the day, the check oil light comes on and the info screen says "check oil". It eventually goes away once I get down the road, but the times vary. It always goes off though. Never had the bike die on me like this morning.

Anyone know what it could be? Stuck valve? Bad oil pump? Driver error?

EDIT: Bike has less than 800 miles. Already had the tranny rebuilt ~200.
I believe that I counted 15 individual sensors that all report to the ECM when the bike is running. (Thanks EPA) So, it could be any number of things. Some sensors have the capability to shut the bike off entirely and some just disable certain features. The dealer will plug your bike into their digital technician and hopefully that will tell them where the problem is. We will keep our fingers crossed for you.
 
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