M8 1000 mile service

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Sep 15, 2016 | 02:54 PM

#21

Smittyjf

Road Captain

Joined: Aug 2005

Posts: 518

Likes: 27

From: PA

Quote:

Originally Posted by aqua754

My dealer could not even handle the PDI properly. Did my own 1000 mi service and I know everything on the schedule was done, and done with TLC. Three bad dealer experiences so three strikes and you are OUT!

Same here. Mine went back 2 days after I purchased it after a 250 mile ride.
My belt was tighter than a Banjo String on delivery. Made a horrible whirring noise going up through 20mph and steady at 43-49mph. I measured the belt deflection and it was well below the tightest tolerance of 1/4". Of course they said "They cant hear it" but told me they loosened it up. I knew as soon as I pulled out of the lot that it was fixed by loosening it. It still does it a little but they removed at least 90% of it. They only loosened it to the tightest setting @ 1/4"

I ordered the axle wrench since I didn't want to remove the pipe to get access and plan on adjusting it at 1,000 anyway.

the SM told me harley does things like this from the factory so they force them to do the PDI and charge them back if they don't. So I said in a smart *** way "Well I guess since the salesman took that off the price, you didn't do it"
No paperwork was written up, so I'm guessing that's why.....

Smitty

Sep 15, 2016 | 07:22 PM

#22

Zerk

Banned

Joined: Jul 2009

Posts: 7,406

Likes: 834

From: Straight Jacket Memories and Sedative Highs

My 07 was having stalling issues, they said they did nothing. It seemed to get better. I found bulletin for cleaning IAC.

Sep 19, 2016 | 03:41 PM

#23

jclax01

Road Warrior

Joined: Apr 2013

Posts: 1,295

Likes: 485

From: St Louis

a check list, oil for the three holes, new filter and plug gasket (I change the rubber o-ring every time I change the oil) and the proper tools. its really not rocket science at all. just keep your receipts.

Sep 20, 2016 | 06:17 AM

#24

martin10

Road Warrior

Joined: Jul 2014

Posts: 1,584

Likes: 520

From: VA

My wife bought an extended service contract for her 14 Fatboy and the dealer strongly suggested letting them do the first service. The price wasn't too bad so she let them. When she picked the bike up and rode it home she said it was running terrible. They had loosened the throttle cables to lube them and did not readjust them. The throttle was only opening about 1/3 of the way. Oil was running down the tank below the dipstick. They had way overfilled it. They also adjusted the clutch and did not reattach the cable to the clamp on the frame. The cable rubbed a place through the paint on the fender. Later, when winterizing the bike I pulled the plugs. They had just gobbed antisieze on the plugs. About 20 times more than necessary. Like someone else pointed out, you don't usually get the better mechanics doing the routine service. Never again.

Sep 20, 2016 | 06:38 AM

#25

Notgrownup

Seasoned HDF Member

Joined: Mar 2009

Posts: 24,733

Likes: 9,242

From: Snow Hill, NC

On my 07 the 1st service was included in the price but wasn't free...I paid for it....they may say it's free but don't be fooled.

Sep 20, 2016 | 06:46 AM

#26

Gunnysgt

Grand HDF Member

Joined: Oct 2009

Posts: 3,824

Likes: 603

From: Myrtle Beach SC

Bottom line is there are dealerships with great service depts and ones with questionable service depts. Sure can't lump all dealerships together. Having been a service writer at a Harley dealership I can tell you that not all techs are equal as well. I knew what tech to assign certain jobs to. The service mgr should be checking on his less skilled techs too. The dealership I worked for is the one I go to and the service has been great, way beyond the call of duty.