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Old Apr 14, 2018 | 09:09 PM
  #41  
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Default Trust me

trust me I was pulling the pieces out myself
 
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Old Apr 14, 2018 | 09:10 PM
  #42  
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Originally Posted by Dice21
Am I missing something here? The mechanic left a rag in your motor, you made it less than a mile from the dealer, and the motor seized. You're wondering why they want to rebuild the motor? Seriously? What else would they do to it?
It has nothing to do with how many miles were on it when you dropped it off. They left a rag in it. It's fu**ed.
yes I understand it’s ****ed but the bike is brand new so I was thinking new engine or new bike
 
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Old Apr 14, 2018 | 09:13 PM
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Please post the service Managers name and number ,I want to call and ask about this one.
 
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Old Apr 14, 2018 | 09:33 PM
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Originally Posted by jjscott1188
trust me I was pulling the pieces out myself
from where? after it was back in the shop and disassembled when they found the rag?

or you were pulling pieces of rag from somewhere while waiting on the trailer?
 
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Old Apr 14, 2018 | 09:44 PM
  #45  
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Originally Posted by tbob
Please post the service Managers name and number ,I want to call and ask about this one.
Just this one ha ha.
Cheers.
 
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Old Apr 14, 2018 | 09:53 PM
  #46  
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Default Yes sir

Originally Posted by 6113_
from where? after it was back in the shop and disassembled when they found the rag?

or you were pulling pieces of rag from somewhere while waiting on the trailer?
yes sir after it locked up they came and got me took it apart and the rag was in pieces in crank case
 
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Old Apr 14, 2018 | 10:01 PM
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I'd say then that's worthy of a new engine, not a rebuild
 
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Old Apr 14, 2018 | 10:26 PM
  #48  
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Originally Posted by 6113_
I'd say then that's worthy of a new engine, not a rebuild
how can I make them if they don’t want to? They have said no to the new engine and Milwaukee said it was up to dealer since it was human error. I think a lawyer will probably cost as much as a new engine
 
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Old Apr 14, 2018 | 10:39 PM
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Originally Posted by jjscott1188

how can I make them if they don’t want to? They have said no to the new engine and Milwaukee said it was up to dealer since it was human error. I think a lawyer will probably cost as much as a new engine
try and see if you can escalate the issue, get an email address somehow from their contact information..don't trust the customer service rep to open a case #..and at minimum as i mentioned earlier, demand a 7 year ESP..their current position on this might be tough for a lone consumer to overcome..but after the rebuild I would think if it wasn't quite right issues would manifest themselves sooner rather than later, and if they do later you have the warranty coverage..it totally sucks..still struggling with how someone could be so absent minded on such an important and expense project
 
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Old Apr 14, 2018 | 11:04 PM
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Originally Posted by mjwebb
try and see if you can escalate the issue, get an email address somehow from their contact information..don't trust the customer service rep to open a case #..and at minimum as i mentioned earlier, demand a 7 year ESP..their current position on this might be tough for a lone consumer to overcome..but after the rebuild I would think if it wasn't quite right issues would manifest themselves sooner rather than later, and if they do later you have the warranty coverage..it totally sucks..still struggling with how someone could be so absent minded on such an important and expense project
thank you sir
 
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