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Old 04-13-2018, 07:37 PM
jjscott1188
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I had stage 4 upgrade kit installed by dealer in Wyoming they called me and told my bike was ready and to pick her up, i left the shop and didnt make it a quarter mile away and it began to loose power and made a high pitch whistle and then shut off. they picked me up and took bike back into shop tore her apart and found the mech. left a rag in lower end, WHAT SHOULD I DO???
 
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Old 04-13-2018, 07:55 PM
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Originally Posted by jjscott1188 View Post
I had stage 4 upgrade kit installed by dealer in Wyoming they called me and told my bike was ready and to pick her up, i left the shop and didnt make it a quarter mile away and it began to loose power and made a high pitch whistle and then shut off. they picked me up and took bike back into shop tore her apart and found the mech. left a rag in lower end, WHAT SHOULD I DO???
welcome and congrats on the new bike...so the mechanic and the new bike are both on the rag at the same time? maybe stuff a feminine napkin in the AC while you're at it to absorb the natural fluid discharge
 
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Old 04-13-2018, 08:17 PM
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Thanks for the smart *** unhelpful answer, not what I was expecting for this forum!!!!
 
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Old 04-13-2018, 08:29 PM
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You should wait and see what they do to make it right. Not many other choices. You have to give then a, chance to right their wrong. Be patient, see if you can get a loaner bike while you wait for yours
 
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Old 04-13-2018, 08:30 PM
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Originally Posted by jjscott1188 View Post
Thanks for the smart *** unhelpful answer, not what I was expecting for this forum!!!!
well sorry then, but not sure what you are looking for in answers to the question"what should I do"? other than the obvious

A. they fix their mistake
B. try and get an ESP for no charge since it's been compromised and shouldn't have been

hope it works out for you. I'd sure be livid and demand an ESP and go medieval on em' if the balked
 
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Old 04-13-2018, 08:33 PM
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They want to do a complete rebuild on a brand new bike it only had 200 miles on it when I dropped her off,What is an ESP?
 
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Old 04-13-2018, 08:51 PM
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Originally Posted by jjscott1188 View Post
They want to do a complete rebuild on a brand new bike it only had 200 miles on it when I dropped her off,What is an ESP?
good, as they should so that's step 1 getting done..ESP is the HD sponsored Extended Service Plan which your Finance person is required to explain and offer to new bike purchasers

https://www.harley-davidson.com/us/e...d-service.html
 
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Old 04-13-2018, 08:52 PM
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Originally Posted by jjscott1188 View Post
They want to do a complete rebuild on a brand new bike it only had 200 miles on it when I dropped her off,What is an ESP?
I think I'd rather them give me another new bike versus having to wait another week or two while they fix their mess. Or at least give you a bike to ride. And yeah. Esp to go along with it.
 
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Old 04-13-2018, 08:54 PM
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yeah this is small town I got the only cvo glide in town so I'm sure id have to get a lawyer for a new bike
 
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Old 04-13-2018, 09:00 PM
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Originally Posted by jjscott1188 View Post
yeah this is small town I got the only cvo glide in town so I'm sure id have to get a lawyer for a new bike
Lol well then like others have said. Not sure what answers you were looking for from a forum.
 
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