Samson exhaust suck!
Seasoned HDF Member
Joined: Oct 2013
Posts: 9,238
Likes: 5,784
From: On the Big Blue marble
Weird
I had my pipes in 4 days (True duals w/fishtails). I had a question, they answered right away, they emailed me a thank you. My pipes look and sound great and installed easy.. Totally the opposite end of the spectrum..
Are you working with an assigned rep or do they all suck right now?
Are you working with an assigned rep or do they all suck right now?
Stage III
Joined: May 2014
Posts: 3
Likes: 0
From: Minnesota
Sampson BACKORDER!!
Just want to let everybody know that Sampson Exhaust has major issues with their manufacturing process, or something. They Told me the exhaust would be 6-8 weeks, well 10 weeks later, and still nothing! They will not give a set date on delivery, they have no idea when they are getting anything in, you get nothing put a run around, I have talked with several people, and dealers having the same issues. One excuse they gave me was they can not chrome in SD, well the moves was over 2 years ago, this situation should be straightened out by NOW!!!
Either way it is PI$$ POOR customer service. I for one have canceled my order, and am going to another brand/Manufacturer, I suggest the same of everybody else. If your considering ordering ANYTHING from them, be prepared to WAIT A VERY LONG TIME..... and take note, I order my pipes in the very slow time of year, so if its riding season, may as well plan on getting your order next season...MAYBE!
Sampson needs to be boycotted, until they get their crap together, and start taking care of the bikers who allow their company to exist!
Either way it is PI$$ POOR customer service. I for one have canceled my order, and am going to another brand/Manufacturer, I suggest the same of everybody else. If your considering ordering ANYTHING from them, be prepared to WAIT A VERY LONG TIME..... and take note, I order my pipes in the very slow time of year, so if its riding season, may as well plan on getting your order next season...MAYBE!
Sampson needs to be boycotted, until they get their crap together, and start taking care of the bikers who allow their company to exist!
Cruiser
Joined: Sep 2006
Posts: 116
Likes: 0
From: Dade City FL
I love the boycott and unless I get a definitive date I will also cancel tomorrow! $944 they are going to watch walk away forever as I will not be back regardless of how great the product is. I will encourage everyone else to do the same as well. Someone really high up the ladder better chime in here and try to salvage this while there is still an opportunity and For those who are touting how great they are, you hit the lotto as now it is dry.
Road Captain
Joined: Feb 2007
Posts: 551
Likes: 2
From: Fort Bragg, NC
Yall are making me want to cancel my order as I am getting the same run around. Trucks not here etc. I ordered 4 weeks ago so it isn't too bad but 10 weeks!? I may just challenge the charge on my card.
Supporter
Joined: Jun 2012
Posts: 2,912
Likes: 73
From: Pittsburgh, PA
No reputable vendor would charge your card until the item shipped.
Cruiser
Joined: Oct 2007
Posts: 212
Likes: 1
From: Miami, FL.
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Cruiser
Joined: Sep 2006
Posts: 116
Likes: 0
From: Dade City FL
The six week wait was not in the past year was it? As far as do the home work, I've done a fair amount please help? I am looking for full system w/ 36" & removable baffle and tips, nothing else. I,ll order the freedom tomorrow or keep the big shot long on my bike unless I get a firm date tomorrow. Thanks