Factory Warranty ???
Thread Starter
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Road Master
Joined: Jul 2015
Posts: 821
Likes: 54
From: Tomball, Tx.
Factory Warranty ???
OK, maybe I am kicking the proverbial horse here, but I have a question concerning the factory 2 year/unlimited mileage warranty.
I am in the process of buying a new '16 SGS and the dealer is really trying to push the extended warranty. When I explained that I would not be buying the extended warranty until my factory 2 year/unlimited warranty was close to expiration, the salesman stated that the factory warranty was not a bumper to bumper type warranty and only covered powertrain issues. He went on that if the electrical went bad or there were issues with the head unit that it might not be covered under the factory 2 year, but under the extended it would.
My question I guess is, what exactly does the 2 year/unlimited cover? I know wearables obviously aren't but to say anything other than powertrain blows my mind. I've looked at other dealers, but this place is giving me the best price on the bike. I'm just having a hard time with their statements and a price of $3k on a 7 year (I believe) that does include tire/wheel coverages.
Thanks in advance for the help/clarifications.
I am in the process of buying a new '16 SGS and the dealer is really trying to push the extended warranty. When I explained that I would not be buying the extended warranty until my factory 2 year/unlimited warranty was close to expiration, the salesman stated that the factory warranty was not a bumper to bumper type warranty and only covered powertrain issues. He went on that if the electrical went bad or there were issues with the head unit that it might not be covered under the factory 2 year, but under the extended it would.
My question I guess is, what exactly does the 2 year/unlimited cover? I know wearables obviously aren't but to say anything other than powertrain blows my mind. I've looked at other dealers, but this place is giving me the best price on the bike. I'm just having a hard time with their statements and a price of $3k on a 7 year (I believe) that does include tire/wheel coverages.
Thanks in advance for the help/clarifications.
Seasoned HDF Member
Joined: Sep 2008
Posts: 14,160
Likes: 11,249
From: San Diego, CA
He's full of crap.......
If anything, the extended warranties cover less than the HD factory warranty....
If he's the cheapest bike price (might want to make sure there's no hidden charges he hasn't sprung on you yet)... get the bike and ride away!
Then find another dealer for service (one that won't lie to you to make a buck).
Any dealer can sell you an extended warranty, if you decide you want one down the line. Shop around...
If anything, the extended warranties cover less than the HD factory warranty....
If he's the cheapest bike price (might want to make sure there's no hidden charges he hasn't sprung on you yet)... get the bike and ride away!
Then find another dealer for service (one that won't lie to you to make a buck).
Any dealer can sell you an extended warranty, if you decide you want one down the line. Shop around...
Elite HDF Member
Joined: Mar 2014
Posts: 4,214
Likes: 661
From: Prior Lake, MN
Your being mis-informed. The 2 year warranty covers more than power train issues. I don't own one, but I believe that the extended warranty kicks in after the 2 year factory warranty expires. The extended warranty isn't backed by HD, but some other company. I wouldn't do business with anyone who was as dishonest as this place seems to be. Ask the owner or manager, maybe it's just the sales guy, and not representative of the dealership.
Last edited by Brewmany; Nov 17, 2015 at 10:11 PM.
Thread Starter
|
Road Master
Joined: Jul 2015
Posts: 821
Likes: 54
From: Tomball, Tx.
He's full of crap.......
If anything, the extended warranties cover less than the HD factory warranty....
If he's the cheapest bike price (might want to make sure there's no hidden charges he hasn't sprung on you yet)... get the bike and ride away!
Then find another dealer for service (one that won't lie to you to make a buck).
Any dealer can sell you an extended warranty, if you decide you want one down the line. Shop around...
If anything, the extended warranties cover less than the HD factory warranty....
If he's the cheapest bike price (might want to make sure there's no hidden charges he hasn't sprung on you yet)... get the bike and ride away!
Then find another dealer for service (one that won't lie to you to make a buck).
Any dealer can sell you an extended warranty, if you decide you want one down the line. Shop around...
Thread Starter
|
Road Master
Joined: Jul 2015
Posts: 821
Likes: 54
From: Tomball, Tx.
Your being mis-informed. The 2 year warranty covers more than power train issues. I don't own one, but I believe that the extended warranty kicks in after the 2 year factory warranty expires. The extended warranty isn't backed by HD, but some other company. I wouldn't do business with anyone who was add dishonest as this place seems to be. Ask the owner or manager, maybe it's just the sales guy, and not representative of the dealership.
Extreme HDF Member
Joined: Dec 2007
Posts: 13,402
Likes: 941
From: Illinois
When a sales staff lies I never buy from them or the dealership that employs them.
The HD warranty covers everything not just the drive train.
The HD warranty covers everything not just the drive train.
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Road Master
Joined: Mar 2013
Posts: 1,151
Likes: 14
From: Seattle
He's just making $$ on the Extended Service Plan. They should give that to you for free for lying to you.
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Outstanding HDF Member
Joined: Mar 2014
Posts: 2,452
Likes: 23
From: Michigan
Yep as others have said he is full of sh!!, the first two years any warranty work is covered under the factory warranty even if you have an extended warranty. As far as I know all electrical, mechanical, besides basic wear and tear (tires, brake pads ect) are covered under factory warranty for two years.
I know you said you are getting the best price for the bike, but maybe another dealer can give you a better price on the extended warranty to make up for it. Like Hausguy said and most know that extended warranty is a big money maker for the sales guy.
I know you said you are getting the best price for the bike, but maybe another dealer can give you a better price on the extended warranty to make up for it. Like Hausguy said and most know that extended warranty is a big money maker for the sales guy.
Last edited by TcHunter; Nov 17, 2015 at 10:47 PM.
Stellar HDF Member
Joined: Sep 2011
Posts: 2,372
Likes: 250
From: NW Kentucky
The factory warranty is what it is for two years. The extended runs along with your factory warranty then picks up after the two year. Depends on the underwriter as to what is covered. It varies from dealer to dealer.