Guess what HD told me?
So.... the OP has a 6 year old bike, and is mad because something broke?
I didn't realize everything we bought had to stay brand new forever.....
No, the title of the thread is Guess what HD told me?....
But he never told us, so we must guess.
MY guess is HD told him to go pound sand.
I read another similar thread this morning... here or the Rushmore section, don't remember...
A guy wants HD to warrant some stained chrome after he rode through an unidentified puddle, and didn't clean it when he got home.
THAT, my friends, is the mind set that killed the "Customer is always right" mantra.
With these thoughts, since my bike has just under 20,000 miles, should I take a ball-pene hammer to my tins, and demand the MOCO replace them?
Should I demand HD refund me the purchase price of fuel I have to buy? I can provide them receipts...
I mean, the tank was full when I bought it...
A guy wants HD to warrant some stained chrome after he rode through an unidentified puddle, and didn't clean it when he got home.
THAT, my friends, is the mind set that killed the "Customer is always right" mantra.
With these thoughts, since my bike has just under 20,000 miles, should I take a ball-pene hammer to my tins, and demand the MOCO replace them?
Should I demand HD refund me the purchase price of fuel I have to buy? I can provide them receipts...
I mean, the tank was full when I bought it...
Cruiser
Joined: Jul 2012
Posts: 218
Likes: 7
From: Lexington, SC
I had same thing happen on my bike at 18,500 miles. The teeth broke off inside the induction module. I posted but no reply from anyone else having or seen the problem.
https://www.hdforums.com/forum/ignit...ody-issue.html
https://www.hdforums.com/forum/ignit...ody-issue.html
Seasoned HDF Member
Joined: Jun 2015
Posts: 10,291
Likes: 7,773
From: West Central FL
The more sophisticated these motorcycles get, the more of a pain in keister they'll become. The '77 Shovelhead I owned for 35 years only had like 9 wires on it. Even this '93 FLSTC I have now is more complicated than I think a motorcycle needs to be.
Cruiser
Joined: Oct 2015
Posts: 140
Likes: 0
From: indiana
Dear HD Company,
I was recently on a road trip and had the unfortunate experience of my induction module fail. Fortunately I was at a red light and was able to get to a safe place off the side of the road. I was towed in to Harley Davidson of Lakeland, FL.
This dealership diagnosed the problem to be the induction module (PN 27200003). Fortunately they had the part or unfortunately they had this part. My bike was repaired and I continued my road trip for the next 4 days without issue.
Once I returned home I ran a search on the internet to see if this is a common issue and I was quite surprised what I found. No need to explain what I found as Im sure HD is well aware of these issue. My question is, why was there never a recall on the issues with the induction module? This can be a very dangerous situation on an interstate full of cars and trucks at 70 mph.
I found many customers with induction module failures and lawsuits as well. I have a 2010 FLHX with only 19K miles. I would not expect an induction module to fail so quickly until I read some of the horror stories.
I was looking to replace my current bike with a newer model FLHX but now I have major concerns on the way HD handles such an issue that can be life threatening. I feel there should have been a recall and my induction module should have been replaced free of charge.
I respectfully request a refund for the repair of my induction module (copy of invoice provided). If I do not receive a refund or an explanation of why not, I will strongly consider purchasing an Indian in the future.
YUP, GO BUY AN INDIAN !!!
I was recently on a road trip and had the unfortunate experience of my induction module fail. Fortunately I was at a red light and was able to get to a safe place off the side of the road. I was towed in to Harley Davidson of Lakeland, FL.
This dealership diagnosed the problem to be the induction module (PN 27200003). Fortunately they had the part or unfortunately they had this part. My bike was repaired and I continued my road trip for the next 4 days without issue.
Once I returned home I ran a search on the internet to see if this is a common issue and I was quite surprised what I found. No need to explain what I found as Im sure HD is well aware of these issue. My question is, why was there never a recall on the issues with the induction module? This can be a very dangerous situation on an interstate full of cars and trucks at 70 mph.
I found many customers with induction module failures and lawsuits as well. I have a 2010 FLHX with only 19K miles. I would not expect an induction module to fail so quickly until I read some of the horror stories.
I was looking to replace my current bike with a newer model FLHX but now I have major concerns on the way HD handles such an issue that can be life threatening. I feel there should have been a recall and my induction module should have been replaced free of charge.
I respectfully request a refund for the repair of my induction module (copy of invoice provided). If I do not receive a refund or an explanation of why not, I will strongly consider purchasing an Indian in the future.
YUP, GO BUY AN INDIAN !!!
Outstanding HDF Member
Joined: Sep 2006
Posts: 2,878
Likes: 164
From: Northern California
Recently my 14 Limited picked up a nail on the OEM rear tire....should I ask for reimbursement? I hear Harleys are known for loosing tire pressure following punctures? I demand this long standing issue be addressed... Or I'll buy a car with run flats.
What's my chances?
Seriously; if you want coverage after your warranty period, buy the ESP, if you don't, just move on. IMHO
What's my chances?
Seriously; if you want coverage after your warranty period, buy the ESP, if you don't, just move on. IMHO
1-Dose the Induction Module have anything to do with EPA compliance ? ?
2-If it yes to question number 1, is not anything EPA compliance related suppose to last
last 100,000 miles as it dose with the Auto Industry ? ? Just asking.
3-If the Induction Module is not related to EPA compliance, then it's Tuff Sh!tsky, the OP pays.
2-If it yes to question number 1, is not anything EPA compliance related suppose to last
last 100,000 miles as it dose with the Auto Industry ? ? Just asking.
3-If the Induction Module is not related to EPA compliance, then it's Tuff Sh!tsky, the OP pays.
Club Member
Joined: Sep 2010
Posts: 1,693
Likes: 462
It's the throttle body and intake manifold all in one piece. It has the throttle butterfly, idle air control, mass airflow sensor and fuel injectors mounted on it.
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Joined: Jun 2006
Posts: 30,881
Likes: 32,994
From: King George, VA
Dang, and I just fired off a letter to DeWalt about my screw gun and told them I'm looking at the Makitas.
