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Cycle Bob's, Gilbert Arizona. AVOID

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Old 12-06-2017, 03:39 PM
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Default Cycle Bob's, Gilbert Arizona. AVOID

I never post bad reviews but I wanted to share this with anyone living in my area of Arizona...

I had an issue about scheduling repairs for my bike and I politely told them I would just pick up the parts and be done. I asked my mom to pick them up (she's 70) because it was close to her house and when she got there Bob started yelling at her. I called him up later to see what the issue was and he literally told me to come up there and fight him. The guy is insane. If you live in this area, do NOT deal with this place.
 
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Old 12-06-2017, 03:50 PM
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jeezez
 
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Old 12-06-2017, 03:56 PM
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That's insane customer service! Although my mom is also in her 70's and had it been her, she woulda either shot or stabbed him, your mom sounds a little nicer than mine.
 
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Old 12-06-2017, 04:29 PM
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Originally Posted by skid_pimp View Post
That's insane customer service! Although my mom is also in her 70's and had it been her, she woulda either shot or stabbed him, your mom sounds a little nicer than mine.

I avoided going back because I knew it was going to be a problem. I thought sending my old mom up would keep things from escalating. Wrong. This guy is insane.
 
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Old 12-06-2017, 04:52 PM
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Originally Posted by MAJ Ethanolic View Post
I avoided going back because I knew it was going to be a problem. I thought sending my old mom up would keep things from escalating. Wrong. This guy is insane.
Good decision brother.
 
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Old 12-06-2017, 04:57 PM
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Originally Posted by MAJ Ethanolic View Post
I never post bad reviews but I wanted to share this with anyone living in my area of Arizona...

I had an issue about scheduling repairs for my bike and I politely told them I would just pick up the parts and be done. I asked my mom to pick them up (she's 70) because it was close to her house and when she got there Bob started yelling at her. I called him up later to see what the issue was and he literally told me to come up there and fight him. The guy is insane. If you live in this area, do NOT deal with this place.
Who won?
 
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Old 12-06-2017, 05:04 PM
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Sounds like your original "issue" was the issue....you know what they say....three sides to every story
 
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Old 12-06-2017, 05:13 PM
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Not sure I'd send my mom to get parts from a store for any reason. Man up dude and handle your own chit. He yells at your mom so you call him?
 
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Old 12-06-2017, 05:40 PM
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Really your 70 year old mom you sent into a situation you knew to be likely hostile for you? And you admit to this? Duuuuudde thats not cool
 
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Old 12-06-2017, 06:07 PM
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Was your grandmother not available? Sheesh, what a dick.
 
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