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HD-connect discontinued

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Old Jun 18, 2020 | 05:56 PM
  #1  
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Default HD-connect discontinued

Just got an email stating they are discontinuing the service, email snippet:

Dear H-D Connect Subscriber,

We are writing to inform you of changes to the
H-D™ Connect service going into effect this calendar year. Details of the service changes are outlined below.


2020 Touring, Trike, and CVO™ models

Harley-Davidson is discontinuing the H-D™ Connect Service on 2020 Touring, Trike, and CVO™ bike models, which was included with your recent purchase of your Harley-DavidsonŽ motorcycle. H-D Connect will be deactivated for all 2020 Touring, Trike, and CVO™ bike model users on August 31, 2020.

The discontinuation of H-D Connect will have no effect on your bike’s performance and all other features on your motorcycle will continue to operate normally.”
 
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Old Jun 18, 2020 | 06:16 PM
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So, I assume that for those who were induced to trade for a 2020 by this HD Connect feature there will be some kind of reimbursement coming from the Company?
 
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Old Jun 18, 2020 | 06:31 PM
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Originally Posted by ramblin5
So, I assume that for those who were induced to trade for a 2020 by this HD Connect feature there will be some kind of reimbursement coming from the Company?
Hahahahahahahahahahahaha!
 
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Old Jun 18, 2020 | 06:32 PM
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I'm glad it was for free. Too many hiccups for my liking, went over 10 days without updating my mileage, Nice feature but not very well implemented.
 
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Old Jun 18, 2020 | 06:50 PM
  #5  
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I barely got a chance to use my free first year with the purchase of my new bike...
Oh well...
 
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Old Jun 18, 2020 | 08:23 PM
  #6  
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Can the telemetrics unit be removed then? Takes up space for audio stuff
 
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Old Jun 19, 2020 | 12:54 PM
  #7  
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so much for the find my stolen bike part of the app
 
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Old Jun 20, 2020 | 01:10 PM
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Originally Posted by El_Supremo
Just got an email stating they are discontinuing the service, email snippet:

Dear H-D Connect Subscriber,

We are writing to inform you of changes to the
H-D™ Connect service going into effect this calendar year. Details of the service changes are outlined below.


2020 Touring, Trike, and CVO™ models

Harley-Davidson is discontinuing the H-D™ Connect Service on 2020 Touring, Trike, and CVO™ bike models, which was included with your recent purchase of your Harley-DavidsonŽ motorcycle. H-D Connect will be deactivated for all 2020 Touring, Trike, and CVO™ bike model users on August 31, 2020.

The discontinuation of H-D Connect will have no effect on your bike’s performance and all other features on your motorcycle will continue to operate normally.”
If this is true, this is a travesty. Would you please post the entire email message?
 
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Old Jun 20, 2020 | 02:02 PM
  #9  
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This was already covered in this thread.

Originally Posted by RiderX
If this is true, this is a travesty. Would you please post the entire email message?
See below

Originally Posted by jakeraph
Unfortunately, it’s true. Just received this email. The app definitely wasn’t great, and if you didn’t have the RDRS (which I didn’t) it didn’t really seem like there was much to see.


 
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Old Jun 20, 2020 | 03:59 PM
  #10  
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I liked the app, similar to my Ford app. I called the hot line and complained, to no avail. Its 2020 why would you discontinue this service?
 
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