2020 Road Glide limited headlight issue

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Jul 26, 2021 | 12:34 PM

psblack

Thread Starter

Stage IV

Joined: Jul 2021

Posts: 4

Likes: 1

From: Illinois

2020 Road Glide limited headlight issue

Trying to adjust my headlight up. Screw spins but no movement on the headlight. Feels like the screw begins to catch than spins - as if stripped. Is this common? Guessing I need to strip off the fairing to confirm/fix?

Thanks!

Jul 26, 2021 | 01:29 PM

IzzoQuazzo

Retired Admin

Joined: Jul 2006

Posts: 21,865

Likes: 9,047

From: Wisconsin

2020 Road Glide is not a Rushmore model. Moved to Touring.

Jul 26, 2021 | 05:40 PM

psblack

Thread Starter

Stage IV

Joined: Jul 2021

Posts: 4

Likes: 1

From: Illinois

Plastic adjustment cog was stripped. This was the first time I ever attempted to adjust. I suppose dealer did it on floor setup? Stripped it and gave up?

Jul 26, 2021 | 11:12 PM

onecoolpilot

Tourer

Joined: Aug 2012

Posts: 351

Likes: 24

From: Anna, Tx

Quote:

Originally Posted by psblack

Plastic adjustment cog was stripped. This was the first time I ever attempted to adjust. I suppose dealer did it on floor setup? Stripped it and gave up?

Are they going to replace or fix it?

Jul 27, 2021 | 10:36 AM

psblack

Thread Starter

Stage IV

Joined: Jul 2021

Posts: 4

Likes: 1

From: Illinois

Dealer will warranty replace. Ordered. 12weeks??

Jul 27, 2021 | 11:47 AM

RK_Classic

Seasoned HDF Member

Joined: Dec 2005

Posts: 6,126

Likes: 6,619

From: Stafford VA

Do you have a part number and have you done your own search so you can get it faster? seems like a cheap part, once your dealer gets the part in have them hand it to you.

rk classic.

Jul 27, 2021 | 11:56 AM

Redbeard719

Grand HDF Member

Joined: Jun 2009

Posts: 4,006

Likes: 1,240

From: On the Front Range, CO

Quote:

Originally Posted by RK_Classic

Do you have a part number and have you done your own search so you can get it faster? seems like a cheap part, once your dealer gets the part in have them hand it to you.

rk classic.

Looking at the parts diagrams, the headlamp adjuster is part of the headlamp and cannot be had separately. I'd guess the dealer is going to warranty the entire headlamp assembly.

Good thinking though, I was going to suggest the same.

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Jul 27, 2021 | 12:01 PM

RK_Classic

Seasoned HDF Member

Joined: Dec 2005

Posts: 6,126

Likes: 6,619

From: Stafford VA

Quote:

Originally Posted by psblack

It's the entire headlight unit. They can't just replace the screw

Figures right, hell, we all know that metal on plastic is not a good combo.

rk classic.

Jun 10, 2022 | 10:50 PM

#10

EastSideBikerTrash

Road Captain

Joined: Oct 2007

Posts: 597

Likes: 1

From: Texas

I have the same issue on my 2020 RG special, I believe the dealer thought I must've broke it and told me I'd have to pay for removal if HD wouldn't warranty. They opened a case and fourtunately HD is going to warranty after I called them and discussed with customer service. The headlight is on several weeks backorder and the dealer is not willing to reinstall twice so I can keep bike unless I pay $60 for technician's labor. They won't warranty the new light if I take bike and install it myself when it's available to save $60. Oh well I guess it could always be worse. The new light will have a one year warranty and retails for $750 - not cheap!.