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Sears Torque wrenches

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Old Nov 26, 2007 | 06:44 PM
  #1  
Mikind7's Avatar
Mikind7
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Default Sears Torque wrenches

After hearing on this forum about the sale on torque wrenches at Sears, I ordered 2. well that was 2 days ago and I just rec'd an Email that the order would be cancelled do to high demand for the items. Just does't seem right, why offer an item that can't be delivered? Very disappointed with Sears....
 
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Old Nov 26, 2007 | 06:50 PM
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Default RE: Sears Torque wrenches

ORIGINAL: Mikind7

After hearing on this forum about the sale on torque wrenches at Sears, I ordered 2. well that was 2 days ago and I just rec'd an Email that the order would be cancelled do to high demand for the items. Just does't seem right, why offer an item that can't be delivered? Very disappointed with Sears....
Sometimes a store will do a backorder and honor the sale price. Don't know if that will work with an online purchase in all instances.
 
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Old Nov 26, 2007 | 06:52 PM
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Default RE: Sears Torque wrenches

Update...just looked at the Sears website and the very same wrenches are available at reg price....WTF!!!!
 
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Old Nov 26, 2007 | 06:52 PM
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Default RE: Sears Torque wrenches

That's why I prefer to shop at that local Sears and buy it in person...........that way I know I'm getting my item at the right price.

Steve
 
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Old Nov 26, 2007 | 06:53 PM
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Default RE: Sears Torque wrenches

Didn't care to fight the "Black Friday" crowds
 
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Old Nov 26, 2007 | 06:56 PM
  #6  
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Default RE: Sears Torque wrenches

ORIGINAL: Mikind7

Didn't care to fight the "Black Friday" crowds
Me neither.............that's why I went on Saturday...........it was a 2-day sale.

Steve
 
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Old Nov 26, 2007 | 06:59 PM
  #7  
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Default RE: Sears Torque wrenches

Write their corprate headquarters and bitch.In years past it worked for me.
 
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Old Nov 26, 2007 | 06:59 PM
  #8  
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Default RE: Sears Torque wrenches

I wanted to buy from the store for that reason,but when I got there they were out so I ordered online havent gotten my email yet but am sure if you got yours mine is coming.It seems to me if they are showing at reg price then they have them and have to honor the sales price but that just my $.02
 
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Old Nov 26, 2007 | 08:12 PM
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Default RE: Sears Torque wrenches

My e-mail says they are experiencing a delay in sending order confirmations due to the volume of orders received during the Thanksgiving. Please be assured we have received and are processing my order.
 
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Old Nov 26, 2007 | 08:38 PM
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Default RE: Sears Torque wrenches

Mopar, Got that one first and then the cancelation notice..... I wrote Sears CS a "very dissatisfied customer" letter, we'll see what happens....
 
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