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Poor headset sound quality

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Old Feb 18, 2008 | 07:36 PM
  #11  
Roadhog02's Avatar
Roadhog02
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From: Atascadero, CA
Default RE: JM headset poor sound

You might want to try swapping your set up withanother bike to see if it is your gear that is messed up, or its your bikes system.It could bea bad pin or wire inyour cord. Have someone else use their cords and headset on your bike and see if they get the same problem.
 
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Old Feb 18, 2008 | 08:48 PM
  #12  
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flharleycop
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Default RE: JM headset poor sound

ORIGINAL: Roadhog02

You might want to try swapping your set up withanother bike to see if it is your gear that is messed up, or its your bikes system.It could bea bad pin or wire inyour cord. Have someone else use their cords and headset on your bike and see if they get the same problem.
Thanks I will give that a try.
 
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Old Feb 18, 2008 | 09:07 PM
  #13  
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Default RE: JM headset poor sound

I gave JMJOHN a message as you all sugested, hopefully he can get it right.
 
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Old Feb 18, 2008 | 09:52 PM
  #14  
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SteveO
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Default RE: JM headset poor sound

I replaced the poor HD with top of the line J&M, awsome sound, they turn up as loud as you can stand it!!! You may have a radio problem. J&M has great customer service.
 
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Old Feb 18, 2008 | 10:00 PM
  #15  
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Default RE: JM headset poor sound

flHarleyCop ,,,,,

I am sorry that you are having problems with our headsets ,,,,,

please tell me the year of your Ultra and what brand/model of helmet you have the headsets installed into ,,,,,,

also ,,, have you had any other headsets plugged into your bike recently to check the proper function of your system ? ,,,,,

I will stick with you till we get this figured out ,,,,,, ((I am putting a new hard-disk in my computer tomorrow so I will be away from here for just a bit ))) ,,,,

JMJOHN ,,,, john@jmcorp.com ,,,,,,,,
 
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Old Feb 18, 2008 | 11:10 PM
  #16  
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maxum96
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From: Northern Colorado
Default RE: JM headset poor sound

For anyone using a helmet mounted intercom or sound system,

You have to make sure the center of the speaker is inline with the center of your ear canal. You also need to have the speakers as close to your ears as possible. Remember what happened when you had the old Walkman head phones and you pulled them just short distance from your ears? Crappy sound and no bass.
 
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Old Feb 19, 2008 | 11:42 AM
  #17  
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Default RE: JM headset poor sound

Installation is everything with these. Wife and I each had a set of Elite headsets in two different types of helmets (I installed them). We were equally disappointed with the quality, couldn't even hear them on the Interstate. Ran into the vendor we purchased them from at a show, had him install them and they went from crappy to awesome.
 
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Old Feb 19, 2008 | 12:32 PM
  #18  
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Harleypingman
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From: Roswell, GA
Default RE: JM headset poor sound

FLHC: Sorry to hear of your problem and will be surprised if JM John doesn't get you fixed up.

I have some sympathy for J&M and others, however, who read a topic line"JM headset poor sound" like this and have never heard from the customer/poster or had any chance to deal with the problem. So, hundreds few the topic line and some will think J&M headsets are of dubious quality when, in fact, that is not the case at all, or doesn't provide excellent customer service, when that is not the case at all.

IIRC, J&M provides a warranty, so why in the world the manufacturer would hear from a customer only after that is suggested to the customeron a forum like this always comes as a surprise to me.

I recall a thread when the poster trashed Hawg-Wired after spending bid bucks for amp and speakers, and said he was confident he had installed the products correctly. Several hundred views later, and after finallyspeaking to Hawg-Wired, he learned that he had not installed the Amp correctly and he was very pleased with the amp and speakers after his installation error was corrected.

Let's give manufacturers and vendors a chance to make things right before we complain about a product.
 
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Old Feb 19, 2008 | 12:38 PM
  #19  
Terry TK's Avatar
Terry TK
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Joined: Feb 2005
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From: San Antonio Texas
Default RE: JM headset poor sound

Harleypingman,

I agree with your assessment of the "Naming the Vendor" statement below so I changed the title of this thread. I emailed John last night about the thread and he answered me within minutes and was on the forum in no time at all. John runs a good size business and travels all over the place with the company. He can't be on here all the time but he's always thanked me when I've brought a problem to his attention.

Terry
ORIGINAL: Harleypingman

FLHC: Sorry to hear of your problem and will be surprised if JM John doesn't get you fixed up.

I have some sympathy for J&M and others, however, who read a topic line"JM headset poor sound" like this and have never heard from the customer/poster or had any chance to deal with the problem. So, hundreds few the topic line and some will think J&M headsets are of dubious quality when, in fact, that is not the case at all, or doesn't provide excellent customer service, when that is not the case at all.

IIRC, J&M provides a warranty, so why in the world the manufacturer would hear from a customer only after that is suggested to the customeron a forum like this always comes as a surprise to me.

I recall a thread when the poster trashed Hawg-Wired after spending bid bucks for amp and speakers, and said he was confident he had installed the products correctly. Several hundred views later, and after finallyspeaking to Hawg-Wired, he learned that he had not installed the Amp correctly and he was very pleased with the amp and speakers after his installation error was corrected.

Let's give manufacturers and vendors a chance to make things right before we complain about a product.
 
Reply
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