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[:'(]Well, my little chime in involves a guitar I just sent to the UK from US.
UPS and FEDEX were THREE to FOUR times the price over USPS.
I'll stick to USPS, what a rip-off "brown" and Frigex were... and I priced all different levels
As a Canadian U.P.S. driver I deal with this crap 10 times a day. Hello sir I'm holding your package hostage for X amount of dollars. I always try to shift the blame onto the government, they want their G.S.T. money blah blah blah. Part of the problem is the paperwork from the shipper. They either put the value in as overinflated, so if the package goes missing they can claim that amount, or they don't fill in this info from the start and are subject to U.P.S. pulling a value out of their collective a$$e$. I don't use U.P.S. to ship anything. It's Canada post all the way. May take a year or 2 longer but I know when it gets arrives there are no "extra" hostage charges.
Another thing you can do. When you recieve your hostage, pay for it and then immediately call the 1-800 number and start ranting. I've spoken to many customers who have recieved a portion if not all their money back from the brokerage end of things. Sorry folks, G.S.T. and duty are all government and your stuck paying those.
For those of you whining about damages, I have this suggestion to the shippers out there. Take your precious item and box it. Now take your box fom abouve your head and throw it to the floor. If it survived you've packaged it correctly.
More times than not, damages occure from improperly packaged goods. Yes there are times when it gets damages through U.P.S. In all my years there I've never seen anyone wilfully damage a box. Most damages occure from inside a 53 foot trailers load shifting and boxes falling onto each other.
And remeber tape is cheap. I don't know how many times I've picked up a 2500 dollar well pump box that isempty because the lazy a$$ shipper used one strip of dollar store packing tape to try and hold together a 80 pound pump in a 30 pound capacity box.
I hear your pain, I'm in Canada as well and have also experienced the outrageous fees UPS charges, but only once. Have everything shipped USPS that way you'll just pay the taxes (Pst/Gst) and a $5 handling fee.
I agree with UPS charging outrageous fees and so I also try to have everything shipped USPS (US Postal Service). This WILL save you $$$!
UPS has been aggravating me too lately. Their big brown ugly trucks cause un-called for traffic...and for those who follow Nascar..their UPS racing team sucks. FedEx is kicking their asses!
even my dog hates UPS.....and the UPS guy is scared of my dog...the chase is on...run forest run...LOL...I laugh everytime they come to our street.....
What a bunch of whiners. As you should be able to tell by my handle that's where I work, for 27 years. I've been in this type of business for 33 years. No company is perfect but UPS like fedex run about 99% on time. When your talking 12 million parcels per day thats 120k that might have some type of problem.
I've done every hourly job there. Been bitten by a dog when delivering, it cost the homeowner's insurance company my days pay that I missed. At the time I could have sued the homeowner and got at least $1500.00. So let your dog chase the driver, it will only cost you in the end.
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